The tech is wrong; The latch or something else is broken.
This is NOT a SW issue.
FEATURE OTA Update 2.1.47
- Thread starter Bobby
- Start date
This is NOT a SW issue.
I'm having an odd problem since .47. If I have music playing and I receive a phone call, the music doesn't mute. I have to go to the Audio selection and pause whatever is playing. Anyone else have this problem?
- Joined
- Mar 7, 2022
- Messages
- 1,034
- Reaction score
- 946
- Location
- Dallas, TX
- Cars
- Touring Silver Santa Cruz
- Referral Code
- 93UMQZHW
Happened to me as well. I've had this happen in the past with other software versions.
ggrooms
Member
- Joined
- Apr 16, 2022
- Messages
- 55
- Reaction score
- 41
- Cars
- Air Grand Touring
- DE Number
- 0
Been happening w/ my system for a year or so. I have reached out to Lucid for help…crickets.
- Joined
- Jan 29, 2022
- Messages
- 123
- Reaction score
- 94
- Cars
- Air Touring
Yes that did happen to me the last time I got a call
- Joined
- Nov 23, 2023
- Messages
- 747
- Reaction score
- 889
- Location
- Arizona & Washington
- Cars
- Pure AWD 19" No Aeros
- Referral Code
- MAXED
I've got an interesting 2.1.47 issue that I'm dealing with. It's having to listen to everyone and their brother talk about the features, or lack thereof, while I still haven't got the OTA update. I starting to think they'll be installing it on Teslas before they get around to me. 
I'm right there with you. I'm still on .42 which I had to call CS to send over to me. Starting to think I'm not on the software list.I've got an interesting 2.1.47 issue that I'm dealing with. It's having to listen to everyone and their brother talk about the features, or lack thereof, while I still haven't got the OTA update. I starting to think they'll be installing it on Teslas before they get around to me.
- Joined
- Nov 23, 2023
- Messages
- 747
- Reaction score
- 889
- Location
- Arizona & Washington
- Cars
- Pure AWD 19" No Aeros
- Referral Code
- MAXED
Unless 2.1.42 is a typo, you need to contact customer service right away. You should at least be on 2.1.43, which is the new OTA download protocol, and that one was fully rolled out as of a couple weeks ago. You cannot download the current OTA update (2.1.47), or any future updates, without having already downloaded 2.1.43. At this point, it may be necessary for you to go to a service center to get 2.1.43 installed, but hopefully you still have time to do it over the air.
ggrooms
Member
- Joined
- Apr 16, 2022
- Messages
- 55
- Reaction score
- 41
- Cars
- Air Grand Touring
- DE Number
- 0
My opinion, but i am no Lucid or tech expert, but the real improvement was 2.1.42, the .47 is imperceptible.I've got an interesting 2.1.47 issue that I'm dealing with. It's having to listen to everyone and their brother talk about the features, or lack thereof, while I still haven't got the OTA update. I starting to think they'll be installing it on Teslas before they get around to me.
- Joined
- May 1, 2022
- Messages
- 5,668
- Reaction score
- 8,543
- Location
- San Francisco, CA
- Cars
- Air Touring
- Referral Code
- MX1KDTYY
@Buffalo Bob is correct. If you don't have .43 by now, you should contact CS again. You won't get any future update until you get that one.
- Joined
- Nov 23, 2023
- Messages
- 747
- Reaction score
- 889
- Location
- Arizona & Washington
- Cars
- Pure AWD 19" No Aeros
- Referral Code
- MAXED
I agree, and I think that 2.1.47 was really intended as a low-risk 'test' to verify that the new update protocols of 2.1.43 are working properly. I just want the peace of mind of knowing that my 2.1.43 functions are indeed working, and that I am somewhere in Lucid's download queue.
no typo. Still on .42. Just emailed them to see what's up with the updates. Would've just called but out of the country for Christmas but I can start the process with the app if they push it to me.
- Joined
- Nov 23, 2023
- Messages
- 747
- Reaction score
- 889
- Location
- Arizona & Washington
- Cars
- Pure AWD 19" No Aeros
- Referral Code
- MAXED
Good move. For what it's worth, I have found that communicating with CS via text is the best way to get a quick response, but I know that can be harder to use depending on where in the world you are.
- Joined
- Aug 19, 2022
- Messages
- 1,428
- Reaction score
- 1,382
- Location
- Carlsbad, CA
- Cars
- ZR Grand Touring
- Referral Code
- U9GRC6K9
It could be, and the official updates in 2.1.47 were few. But in my Lucid, it totally fixed the phone call issue. I haven't had a single problem hearing anyone since I installed it.
Mine call quality has been fine as well. Yay!
Unfortunately, CarPlay is a bit more finicky now. Screen freezes and no sound issues more frequent. No such issue in my other cars with the same phone.
Ok they never responded to my email yesterday but I texted them this morning and got a response quickly.
"Hello, I have sent a reminder to the Over the Air team regarding software version 2.1.43. I have also informed them your vehicle is not receiving updates automatically and that you have to request them. Due to the holidays an update regarding this will not be until next week."
Let's see what happens
"Hello, I have sent a reminder to the Over the Air team regarding software version 2.1.43. I have also informed them your vehicle is not receiving updates automatically and that you have to request them. Due to the holidays an update regarding this will not be until next week."
Let's see what happens
There is a Santa. Got the notification this morning that 2.1.43 is ready to download.
- Joined
- Sep 10, 2023
- Messages
- 664
- Reaction score
- 632
- Location
- Miami/Ft Lauderdale, Florida
- Cars
- 23' Air Touring
It’s been 17 days since the last update. Analyzing the timing of past updates, no update has been issued the last week of December or the first week of January in the last two years of the life of the Air. Therefore, my guess is that the next update comes in between January 8th and the 19th. Just a guess.
Hope we get a big one soon!
Hope we get a big one soon!
Update on the update. As prevopisly mentioned, update 47 during the download process, caused my Lucid’s cellular and WiFi connections to shutdown. Trouble shooting over the phone with CS couldn’t resolve the problem. All the resets I tried didn’t resolve the problem. Mobile tech came this week to repair whatever was happening. Seems it was all a software issue. He plugged his laptop into the Ethernet port and ran some tests and I assume rebooted the comms processor. Wi-Fi and cellular quickly reconnected. Shortly after that we got the update ready to install message. Seems that the update did download, but then disabled comms. Well, all working fine now. I have to say the mobile service team out of Scottsdale is great. Drove 2 hours each way to my house, and quickly resolved the issue.
Similar threads
