fwiw - I’ve charged at two of their (what I think) newer chargers and they have been flawless. To give them the benefit of doubt, I want to say they are on the right track.
I was at Baker, CA yesterday and there was a Tesla station that was packed full. It had 40 chargers and all of them were full with people waiting in a line for their turn. It’s impressive that all 40 of their chargers were working. Couple of Tesla owners came to EA site to charge. EA station had only 12 chargers and more than half of them were unused. Once EV becomes mainstream I don’t know how they are going to keep up with the demand with 12 stations.