Good question and thank you for your suggestion to check. I had forgotten all about that. My app does say that I have 3 years of Free Electrify America service, effective 3/26/23 (date of delivery) to 3/26/26. One would think that Lucid’s internal records would confirm this and that Customer Care would be aware of this. Honestly, my Customer Care person was not very helpful or considerate. He simply kept telling me that I only qualified for 1 year of Free Electrify America, which was getting me more and more frustrated and upset. He didn’t seem terribly interested in pursuing the matter on my behalf, which was quite disappointing. I tried asking for a supervisor, but was told that no one was available for me to speak to.
