RESOLVED Lucid app access denied..
- Thread starter sri
- Start date
, anyone having this similar issue?
Your mobile key should still work, I think, because that's just local Bluetooth between you and the car? Just not pushing buttons in the app.
The API used by the mobile apps appears to be completely broken right now.
I can’t get into my car
. Is there another way in if the app is down? I don’t have a key with me. Thank god it’s warm out today
Yes, I just got this a minute ago. I'm glad it's not just me!
Call customer care. There's a chance they may be able to unlock it remotely still, but I don't know.I can’t get into my car
Or do you have your backup valet card by any chance?
- Joined
- Jan 3, 2024
- Messages
- 24
- Location
- Little Silver, NJ
- Cars
- AGT, GLS450, Outback
- Referral Code
- S371JJV9
Saw this tread, opened my app, got logged out. Dang.
Pay and get teimbursed
I'd expect you can still do it the old fashioned way, initiating via the EA app, if you need to.
oldhouse_oc
New Member
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- Mar 15, 2024
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- 2
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- Air Porsche GTS Colorado
Lucid Support is aware and "working on it" told me to make sure to take my key (LOL).
- Joined
- Jan 20, 2022
- Messages
- 137
- Location
- Mount Prospect, IL
- Cars
- 2023 Lucid Air Pure AWD
- Referral Code
- KDGO18C2
YES! Same exact thing here. I'm unable to get into my app for the 1st time ever! 'access denied' I could sign into my account on my computer no problem (same password)
- Joined
- Nov 22, 2023
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- 17
- Location
- Palo Alto, California
- Cars
- 2023 Air Touring
- Referral Code
- I33IA7SC
I also just got logged out and could not log back in. I couldn't lock my car and needed to fetch my fob to lock it.
- Joined
- Aug 23, 2020
- Messages
- 2,969
- Location
- Paradise Valley, AZ
- Cars
- Lucid GT
- Referral Code
- K9WIJHB0
My mobile key is not working either om IOS
- Joined
- Jan 20, 2022
- Messages
- 137
- Location
- Mount Prospect, IL
- Cars
- 2023 Lucid Air Pure AWD
- Referral Code
- KDGO18C2
Has anyone called customer care, been able to talk to someone about this? Any ETA on when this will be fixed?
This is bad. This, in a word, should never happen.
Having said that, this is why I always carry my backup keycard in my wallet. Not helpful for those who are out and about and don't make that a habit, I know.
Having said that, this is why I always carry my backup keycard in my wallet. Not helpful for those who are out and about and don't make that a habit, I know.
