UX 2.5 OTA Update

Hey, @tonybot! After verifying first that I still could not wake the car from inside my condo, I took the elevator down into the bowels of my building, turned the car's wi-fi completely off, and came back upstairs. Lo and behold... The app now wakes the car, despite my very iffy AT&T signal! The app's navigation map still thinks the car is in the water off the coast of Africa, but at least I can now precondition the car remotely when I want to. Thanks so much for the suggestion!!!
You’ll need a GPS reset, I had the car in the ocean off the Ivory Coast as well haha, mobile service can do it.
 
Hey, @tonybot! After verifying first that I still could not wake the car from inside my condo, I took the elevator down into the bowels of my building, turned the car's wi-fi completely off, and came back upstairs. Lo and behold... The app now wakes the car, despite my very iffy AT&T signal! The app's navigation map still thinks the car is in the water off the coast of Africa, but at least I can now precondition the car remotely when I want to. Thanks so much for the suggestion!!!
I'm going to try that - even though my app was working a bit after re-connecting wifi, it has not worked after over a dozen attempts yesterday or today. I've tried closing the app and restarting my phone to no luck. Hopefully simply disconnecting wifi will fix it, though it seems like a silly thing to do. Hope they can fix this in the next OTA to work with wifi consistently again.
 
Hey, @tonybot! After verifying first that I still could not wake the car from inside my condo, I took the elevator down into the bowels of my building, turned the car's wi-fi completely off, and came back upstairs. Lo and behold... The app now wakes the car, despite my very iffy AT&T signal! The app's navigation map still thinks the car is in the water off the coast of Africa, but at least I can now precondition the car remotely when I want to. Thanks so much for the suggestion!!!

I have noticed that @mcr16 has weighed in on some items within this thread. Hopefully, she can let customer service know about this, since as of yesterday evening, they did not suggest anything beyond rebooting the car, deleting the app connection, and then reestablishing it. I don't think this is an OTA 2.5 issue, as this worked great for quite a while after I updated.
 
I turned off WiFi at home but could not wake the car from the app, however the car had very poor LTE as there’s a dead spot right in my driveway. With car WiFi on at home the car will not wake no matter what from the app. I can wake up the car at work just fine with car WiFi turned off, takes 5 seconds and works every time. Initially after OTA 2.5.0 it would not wake at work either while on LTE, so I restarted my iPhone and then it did wake consistently.
 
You’ll need a GPS reset, I had the car in the ocean off the Ivory Coast as well haha, mobile service can do it.

Thanks, but I'm not sure that I do need a reset, as the nav figures out where it is as soon as I exit my subterranean garage. What do you think?

Meanwhile, can you believe that Electrify America does not have one damn charging station between Ghana and Miami????
 
Thanks, but I'm not sure that I do need a reset, as the nav figures out where it is as soon as I exit my subterranean garage. What do you think?

Meanwhile, can you believe that Electrify America does not have one damn charging station between Ghana and Miami????
Haha ok that’s different, my navigation would not reset. That was some time ago though I think an old OTA fixed that issue.
 
I turned off WiFi at home but could not wake the car from the app, however the car had very poor LTE as there’s a dead spot right in my driveway. With car WiFi on at home the car will not wake no matter what from the app. I can wake up the car at work just fine with car WiFi turned off, takes 5 seconds and works every time. Initially after OTA 2.5.0 it would not wake at work either while on LTE, so I restarted my iPhone and then it did wake consistently.
Did you try deleting the Wi-Fi from the car and reconnecting it? Basically, doing the "forget" option? Some folks had luck doing that. Or try to connect to another Wifi at home if available, like a guest network, and see.
 
Yeah I did do forget and rejoin that WiFi this AM before going to work and it failed.
 
I

I can assure you that I, and many others, could not care less about XM, and it is plenty fine for us. Yes, I hope they fix it (I didn’t even know anything was wrong with it, lol), but everyone has their pet issue.

To be clear, since May, there have been a ton of updates, many specifically to Sirius: https://www.lucidupdates.com/ota-updates.html
Again, you're missing my point, I don't care about XM either, but they "fixed" it back on 2.3.10 and for someone that spends as much time here as you, there is no way you didn't read posts about people that DO care about XM. Marginalizing others concerns and core functionality problems as "pet issues" is precisely why the car isn't better. This place is like the GM focus group that produced the Pontiac Aztec, there is no voice of dissent. It's time to change the narrative and pressure Lucid to correct these basic problems before they become unintended negative marketing.
 
What hasn’t been completely fixed is the periodic loss of internet that brings down SXM, Tidal etc. This can happen even in relatively good AT&T signal areas.
 
I am wondering if Lucid uses a lower quality of service (i.e. numerically greater LTE QCI) for the car cell connection for cost reasons. Given the amount of data the car sends and receives, and how there's been no hint about when or if they're going to start charging monthly, it wouldn't be surprising. This might explain why the car may not have a great connection when an AT&T cell phone inside the car has no issue.
 
Have now had the fix. The sound stage is definitely different, but I believe it is an overall improvement. To me, the vocals should come from front and center. Now I can 100% attest that it does versus having to listen harder for the difference.

One thing I did notice is that Atmos tracks have been amplified on the spatial front. Some tracks I will need to remove because they were okay, but now the sub-par mixing of the tracks is apparent. Whip It is not my style, and I did not appreciate the mixing of the track in general. That will have to stay a non-Dolby track in the playlist if added at all.

My wife asked if the bass was turned up. There are noticeable improvements on that front. For those talking about bass distortion, I am slightly curious if it is noticing for the first time the sound replication of a drum/bass accurately. Hard to say without sitting in the same car. I think objectively speaking for the subjective experience folks may be unaccustomed or prefer less bass in a mix with a system tuned closer to their preference.

All that to say is that a more granular equalizer would likely resolve many of the issues. Implementation of a speed based adjustment (at different rates for steering and control center) to return more granular control of volume is needed. A case study of different algorithms used for mice movement may be necessary to find the "best" option or let folks select from a few options (constant, smooth linear, smooth exponential, step wise, etc) for steering wheel and center console. Customizations is a hallmark of luxury, and people who want to leverage that ability can do so if they wish to fine tune to preference.
 
Again, you're missing my point, I don't care about XM either, but they "fixed" it back on 2.3.10 and for someone that spends as much time here as you, there is no way you didn't read posts about people that DO care about XM. Marginalizing others concerns and core functionality problems as "pet issues" is precisely why the car isn't better. This place is like the GM focus group that produced the Pontiac Aztec, there is no voice of dissent. It's time to change the narrative and pressure Lucid to correct these basic problems before they become unintended negative marketing.
With all due respect, I did not miss your point. I understand your position. You, again, missed mine.

I do see every post here. That is how I know that XM is a very small minority’s pet issue. Describing it as a pet issue does not make the car worse, nor is it dismissive; it is simply an accurate description, as the desire for “better XM” comes from a relatively small minority.

That doesn’t make it not an issue. There are plenty of things for Lucid to fix. FFS, @Bobby built an entire website dedicated to bugs and features that Lucid needs / is missing.

2023 Results: https://www.lucidupdates.com/surveys/wishlist.html

2024 results: https://www.lucidupdates.com/surveys/wishlistresults.html

You’ll note: a distinct lack of care about Sirius/XM on either of those surveys, from hundreds of owners. That is why it is a pet issue.

I have my pet issues too; I hate the AC vents. I hate the middle console charging and design (twraps fixed this). There is plenty I don’t like about the car. I’ve said it lots.

There is a lot of dissent here; your assessment that it doesn’t exist is factually incorrect. In fact, over the last month, there has been far more negativity than positivity. I know because, again, mods see and read all posts.

The difference is that most of us recognize that features and bug fixes take time, and can’t all be implemented at once. Prioritization is important.

That your desired feature or someone else’s specific desired feature doesn’t exist or has a bug does not mean, in and of itself, that the Air is falling behind. It just means they don’t have whatever particular feature you care about yet.

It has *lots* of other features other cars don’t have. That’s how cars work. No car has *everything*, or there would be no need to have different cars at all.

I do find it absurd whenever people say things like “there’s no dissent here” on a literal thread where there has been plenty of dissent.

You’re allowed to dissent, complain, be angry, or whatever else. It happens literally all the time, often by mods themselves. But not every dissenting complaint is useful, and not every dissenting complaint is right.

When people complain, sometimes others disagree. It appears that those complaining don’t like that, and the remedy is to call the other person a “fanboy.”

That amuses me, because nobody has yet to call anyone a “hater,” which would be just as dismissive and idiotic.

But whatever, you’ve probably read a few posts and gotten the vibe I guess. Certainly we wouldn’t have a better gauge. You do you.
 
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I am wondering if Lucid uses a lower quality of service (i.e. numerically greater LTE QCI) for the car cell connection for cost reasons. Given the amount of data the car sends and receives, and how there's been no hint about when or if they're going to start charging monthly, it wouldn't be surprising. This might explain why the car may not have a great connection when an AT&T cell phone inside the car has no issue.

On a related note, here's a question for @borski, or one of the other Home Automation gurus. Do you know if the car has a physical SIM or an eSIM? If it's the latter, I wonder if owners could, at some point, change service providers. Perhaps even change the physical SIM if one could get at it, but I asked one of the manufacturing guys on the factory tour, and his answer was vague and pessimistic. I have a couple free T-Mobile lines languishing about, and T-Mobile has great connectivity in my parking garage compared to AT&T. Especially if a monthly connection charge was initiated, I would switch carriers in a minute if I could.
 
Couple of notes I have about 2.5.0

1- I notice now my seat is working normally in regards to it need homing .. I have not done any homing it just worked by itself 😍

2- the lighting behavior is not predictable at least for me I say between 1 out of 10 the door handles present them self without the light show , it could be depending on the time of the day however most of the time they work as usual light show and handles come out

3- I notice after the light show when you open the door, the front lights flashes quickly off and on… I think it should just stay as is

3- for the first time since I can remember my car did not load up the cameras after I drove tge car for an hour …. After I got back in again it worked fine but it was slow

4- I have not feel any difference terms of audio I am not sure if the updated audio did not kick in or it did however I am happy with my audio either ways
 
Looked at some packets. The car is not establishing the VPN connection unless I delete and add Wifi. It is constantly trying, but it looks like authentication failures. I need to look a bit deeper into this when I have time. Is this issue being faced broadly over Wi-Fi or just a few of us? The car keeps trying to resolve internal DNS names such as mqttvpn.deneb.prod.infotainment.pdx.atieva.com and mix-internal.customer.prod.dataeng.pdx.atieva.com, but no dice since VPN is down. No such issue over mobile. Only observed over Wifi.

If folks are facing this issue, your app will have trouble connecting if you are connected to the Wifi at home. Deleting and reconnecting wifi or switching to a different wifi network will work until the car sleeps again. FYI.

@mcr16 - FYI
Thanks for that investigation. At home with the home wi-fi is exactly where this happened to me.
 
Add me to the list of people that are experiencing camera problems. Went out for an errand today, cameras were working fine. As I pulled up to my driveway "sometimes" the USS will trigger the cameras to come on due to the slope of the road and driveway. I immediately got a warning tone and "Camera Error. Turn your vehicle off and on again" as well as surround view camera view spinning appeared. I logo reset the vehicle but cameras did not appear. Interestingly, when I pulled into the garage the USS distance measurement displayed on the blank camera view. I'll let the vehicle sleep and see what happens later/tomorrow. This is my first time every having a camera issue since I took ownership in December 2022. I may also try turning off the new curb detection function to see if that is the culprit.
 
Looked at some packets. The car is not establishing the VPN connection unless I delete and add Wifi. It is constantly trying, but it looks like authentication failures. I need to look a bit deeper into this when I have time. Is this issue being faced broadly over Wi-Fi or just a few of us? The car keeps trying to resolve internal DNS names such as mqttvpn.deneb.prod.infotainment.pdx.atieva.com and mix-internal.customer.prod.dataeng.pdx.atieva.com, but no dice since VPN is down. No such issue over mobile. Only observed over Wifi.

If folks are facing this issue, your app will have trouble connecting if you are connected to the Wifi at home. Deleting and reconnecting wifi or switching to a different wifi network will work until the car sleeps again. FYI.

@mcr16 - FYI

Beyond the issues we both had with the app not waking the car, and resolving it by turning off the garage wi-fi, I wonder if the connectivity issues you noted might also affect the delivery of OTA updates. Possibly another reason to leave my wi-fi connections turned off indefinitely!
 
Beyond the issues we both had with the app not waking the car, and resolving it by turning off the garage wi-fi, I wonder if the connectivity issues you noted might also affect the delivery of OTA updates. Possibly another reason to leave my wi-fi connections turned off indefinitely!
I had trouble getting OTA through WiFi from the get go and has an engineering ticket open that I worker with the mobile tech to resolve. They couldn’t remotely initiate OTA while on WiFi - but once initiated over LTE, the download worked just fine over the WiFi.

I have the car now switched to a second WiFi network at home and app wake-up has been working just fine - this one is on a different router and ISP. Need to do more troubleshooting to figure out what is going on but don’t have enough time until the weekend to do all traffic analysis and stuff.
 
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