SURVEY: HV Battery Replacement

[cabood]

Did they say refurbished or remanufactured? They are not the same thing. I’ve only ever seen Lucid use remanufactured batteries.

Remanufacturing is the rebuilding of a product to specifications of the original manufactured product using a combination of reused, repaired and new parts. It requires the repair or replacement of worn out or obsolete components and modules.

Parts subject to degradation affecting the performance or the expected life of the whole are replaced.

Remanufacturing is a form of a product recovery process that differs from other recovery processes in its completeness: a remanufactured machine should match the same customer expectation as new machines.

Refurbished is the distribution of products usually electronics and electricals that have been previously returned to a manufacturer or vendor for various reasons.

Refurbished products are normally tested for functionality and defects before they are sold.

It is repaired from the manufacturer and resold.

The main difference between "refurbished" and "used" products is that refurbished products have been tested and verified to function properly, and are thus free of defects, while "used" products may or may not be defective.

Refurbished products may be unused customer returns that are essentially "new" items, or they may be defective products that were returned under warranty, and resold by the manufacturer after repairing the defects and ensuring proper function.

Remanufacturing is a more thorough and costly process because it is more rigorous and works toward a higher standard than refurbishing.

Thanks, I didn’t know that distinction. My service rep said refurbished, but he may have misspoke.

 

[borski]

Thanks, I didn’t know that distinction. My service rep said refurbished, but he may have misspoke.

Feel free to double check, but I’m fairly certain. If they’ve changed that, that would be good to know and a significant change.

 

[wcpopi]

Took my car in for replacement of a cracked windshield and they informed me that they are replacing my HV battery. Car manufactured 2/22; FWIW, the 9th position of the VIN shows an “X.” Car has 10,150 miles on it.

Also, a number of you have referred to battery health. Are you calculating this value based on current max charge level, or can you read this somewhere?

 

[pjdcorp]

Unfortunately, I will be the newest member of this battery replacement club Don't know exactly when my Touring was made, but I received it in late December 2022. Any insights on how long the whole process took for my fellow club members? BTW, I have about 46,000 miles on the car.

 

[Keith]

Lucid Service had my Touring for a month, and provided me with a GT, pickup and drop off at my house.

 

[pjdcorp]

Lucid Service had my Touring for a month, and provided me with a GT, pickup and drop off at my house.

Thanks.

 

[Keith]

Thanks.

Should have mentioned that most of that time the vehicle was waiting for the new battery to arrive

 

[oldnick25]

I just completed the survey. Please update my manufacture date to 06/22.

 

[pjdcorp]

Should have mentioned that most of that time the vehicle was waiting for the new battery to arrive

Just heard from service at KOP - they got my car last Friday and expect to have the new battery INSTALLED this week. WOW!!!! I never expected it to happen so quickly. I am very happily surprised