Lucid is changing my HV battery

[pjdcorp]

The HV battery on my '23 Touring was replaced when I had about 37,000 miles on it in less than 3 years. Lucid gave me the heads up before I even knew anything was wrong. Now when I charge to 100% I get more range than I did when the car was brand new. I'm currently at 49,000 miles with an almost new battery. I'll take that as a win.
The almost new battery, plus the desire to upgrade to UX 3.0 when it comes out, encouraged me to invest the $950 in the CCV and plan to keep the car for at least another 4-5 years.
Hell, I've already assumed most of the serious depreciation in its value already, so I see little downside unless we have difficulty getting parts and/or repairs if Lucid can't turn things around & get to solvency. I own some stock as well as the car so I'm very invested in these guys

 

[Bunnylebowski]

The HV battery on my '23 Touring was replaced when I had about 37,000 miles on it in less than 3 years. Lucid gave me the heads up before I even knew anything was wrong. Now when I charge to 100% I get more range than I did when the car was brand new. I'm currently at 49,000 miles with an almost new battery. I'll take that as a win.
The almost new battery, plus the desire to upgrade to UX 3.0 when it comes out, encouraged me to invest the $950 in the CCV and plan to keep the car for at least another 4-5 years.
Hell, I've already assumed most of the serious depreciation in its value already, so I see little downside unless we have difficulty getting parts and/or repairs if Lucid can't turn things around & get to solvency. I own some stock as well as the car so I'm very invested in these guys

I hope PIF just takes it private to eliminate the FUD. The stock is trash and totally priced for buyout now. Their tech, engineering and customer facing staff meanwhile are just great people all around, have my confidence in most areas except for passive entry technology haha, and they’re starting to hit their stride with increasing popularity and brand awareness. I don’t think they’re a smart consumer investment but they’re a serious company still in their expansion/investment phase so they’ll get by on merit now and finances later. I paid my Gravity off already so I ate the depreciation (DE so less depreciation hopefully?) but hey I love the car, and anyone who thinks a car is an investment who isn’t a loaded collector who doesn’t put miles on their car is borrrrring anyway, so I’ll just drive it and ruin its value and be ok with that. I’m sure Lucid will be fine.

 

[hmp10]

Well, me too.

I am lucky enough to have found and purchased a Dream (088) which had been pretty much idle for 4 years with 5K miles.
The service rep was amazed and said it was essentially a new car in spotless shape and an extraordinary find.

I updated the software 5 revs last week and took it in today for any service due, and 21 technical repairs were called out. And the famous HV battery
replacement. I doubt if the refurb will be as good as the one they are taking out. I don't know if flagged by VIN or diagnostics since the tech
was reading from his display.

I assume that DE #088 is already out of the 4-year portion of the warranty. (Our DE #154 was a December 2021 delivery.) I'm curious whether Lucid charged you for this work?

 

[drb3333]

I assume that DE #088 is already out of the 4-year portion of the warranty. (Our DE #154 was a December 2021 delivery.) I'm curious whether Lucid charged you for this work?

Your assumption is correct: delivery was 12/31/21. New Year's Eve, not too distant from yours.

I will pay for some and Lucid is offering to waive a lot of the other expenses. We'll see. The drivetrain and battery warranties are in full effect.

(Regarding an earlier comment, I don't want to speculate but I think this was the sellers wife's car, ordered when she was in decline from AML and died young 8 months before delivery, sadly. This may be the reason it sat unused for so long, basically through heartache. I will honor that legacy any way that I can.)

 

[borski]

It may go beyond this. As with some other reports on this forum, my rear drive unit as well as the battery pack failed. Perhaps it has something to do with some of the supply chain disruptions Lucid dealt with during the earlier production runs. Many manufacturers were dealing with a rotation of pinch-hitter suppliers during the pandemic. I was entertaining myself by doing some "builds" of possible orders on Mercedes, Audi, and Porsche websites during that time. All had messages that some options or even standard features might not be available due to supply chain issues. Ford ran into problems with quick vendor switchovers while launching some of its EVs. Nobody really knows what pandemonium was unfolding behind the scenes during that timeframe.

This is where the 8-year / 100,000-mile powertrain warranty really struts its stuff. It may be a crushing burden on Lucid, but owners will be protected.

There are a lot of other options. They may have just recently added additional diagnostics, for example, for a recently discovered issue.

I just made that up, but it’s at least as possible, too.

 

[borski]

Well, me too.

I am lucky enough to have found and purchased a Dream (088) which had been pretty much idle for 4 years with 5K miles.
The service rep was amazed and said it was essentially a new car in spotless shape and an extraordinary find.

I updated the software 5 revs last week and took it in today for any service due, and 21 technical repairs were called out. And the famous HV battery
replacement. I doubt if the refurb will be as good as the one they are taking out. I don't know if flagged by VIN or diagnostics since the tech
was reading from his display.

Enterprise gave me the world's ugliest Kia EV9 SUV monstrosity since all 20 Lucid loaners were already out. Lucky me. It will help me appreciate the Air even more.

It is not a refurbished battery. It is a remanufactured battery, every bit as good as the first.

 

[Takeshi]

Refurbished Battery vs Remanufactured Battery Summary Comparison​

Feature	Refurbished Battery	Remanufactured Battery
Primary Goal	Restore basic functionality.	Restore to "as-new" OEM specifications.
Tear-Down Level	Partial (only accessing the failed area).	Complete (down to individual modules/components).
Component Replacement	Only the broken or completely dead parts.	All broken parts, all degraded parts, plus all wear-and-tear items (seals, thermal paste).
Performance Level	Variable. Governed by the older, remaining cells.	Factory standard. Consistent voltage and range.
Cost	Significantly lower.	High, approaching the cost of a brand-new pack.
Best Use Case	Budget-conscious fixes to keep an older vehicle running.	Long-term ownership of high-performance or luxury EVs where efficiency and reliability are paramount.

When dealing with high-performance, high-efficiency vehicles where a 10% variance in cell voltage can trigger limp mode or drastically alter real-world range, remanufacturing is the mathematically and mechanically superior route, albeit at a premium.

 

[hmp10]

Your assumption is correct: delivery was 12/31/21. New Year's Eve, not too distant from yours.

I will pay for some and Lucid is offering to waive a lot of the other expenses. We'll see. The drivetrain and battery warranties are in full effect.

(Regarding an earlier comment, I don't want to speculate but I think this was the sellers wife's car, ordered when she was in decline from AML and died young 8 months before delivery, sadly. This may be the reason it sat unused for so long, basically through heartache. I will honor that legacy any way that I can.)

By the way, I think you're going to love this car. We're coming up on four and a half years with an Air DE Performance, and it's running like a fine watch with an interior that still looks brand new and a body structure with nary a rattle or squeak.

(As is yours, ours was purchased slightly used. Our original Air DE was totaled in an accident . . . in which we both walked away without a scratch or an ache.)

 

[Macrocosmcwh]

So Lucid has decided to change my HV battery in my car due to some test showing potential for failure. The battery was doing fine as far as I know and it’s being done as preventive maintenance. I handed my car in last week and am told it make take 1-2 weeks. I am glad that Lucid is being very upfront and just doing this out of warranty. They tell me they may replace the inverter, and wonderbox as well to keep everything same version. I asked if they used refurbished parts and they said they mostly do not. They gave me red lucid GT loaner with 14k miles on it. They told me it has speed reducers at 85 mph. I have not experienced a reduction in speed. Did your loaners reduce your speed past 85? Overall I am sad I don’t have my car, but glad that Lucid service is taking good care of me. In the end if I get a brand new battery I guess that’s winning. My car has 12k miles on it so this will be a reset I suppose. It does not reset the warranty tho so it’s the same longevity of the warranty I think 8 years /80k miles.

If you are curious how the new battery performs we can run tests once I get my car back. I am thinking I don’t get my car until near end of Feb that’s my guess.

It’s nice I got a loaner so life hasn’t changed too much. Altho I have no Alexa, or any of my apps purely relying on car play. With loaners do you used your Lucid login? Install apps like Alexa etc?
I got no clue but car play has been sufficient. View attachment 18310

I see you are in AZ too…. my car is there right now doing the exact same thing! the guys were awesome there! I sadly didn’t get a GT as a loaner just a touring. My car for sure has the speed block!

 

[EVCar]

I see you are in AZ too…. my car is there right now doing the exact same thing! the guys were awesome there! I sadly didn’t get a GT as a loaner just a touring. My car for sure has the speed block!

You guys are lucky. Since 2022, I’ve had loaner one single time.

 

[drb3333]

I just heard from the Service Center and they have tested and confirmed HV battery replacement. Other 20 TSBs now done. I just wanted to add a little more info for future posterity:

1.) he said they earlier "pulled the pack" but I observe they have been discharging it for the last three days. He said they would "pull it again" so they must have tried something.​

2.) I asked how they discharged it and he said by V2V cable and that is a requirement before they set aside my old one, which makes sense for safety​

3.) I asked if I was getting a refurbished or rebuilt battery, and he insisted that it was new (!)​

4.) because the spec is new, they have to also replace some support components to match (which I guess is the wunderbox and inverter, other) also new​

5.) I told him I was jazzed and appreciate all the effort by Lucid to get me in a good place​

6.) I told him on the forum there was a lot of back and forth about stuff which is why my question about rebuilt, and I also commented how much Emads call meant to the dynamic​

7.) on that note, he laughed and said Lucid closely monitors the forum [Hello Lucid!]​

 

[Macrocosmcwh]

I just heard from the Service Center and they have tested and confirmed HV battery replacement. Other 20 TSBs now done. I just wanted to add a little more info for future posterity:

1.) he said they earlier "pulled the pack" but I observe they have been discharging it for the last three days. He said they would "pull it again" so they must have tried something.​

2.) I asked how they discharged it and he said by V2V cable and that is a requirement before they set aside my old one, which makes sense for safety​

3.) I asked if I was getting a refurbished or rebuilt battery, and he insisted that it was new (!)​

4.) because the spec is new, they have to also replace some support components to match (which I guess is the wunderbox and inverter, other) also new​

5.) I told him I was jazzed and appreciate all the effort by Lucid to get me in a good place​

6.) I told him on the forum there was a lot of back and forth about stuff which is why my question about rebuilt, and I also commented how much Emads call meant to the dynamic​

7.) on that note, he laughed and said Lucid closely monitors the forum [Hello Lucid!]​

My car is being done at the exact same time same thing. My car is in Scottsdale AZ.

OK.... so they also told me that the TCU WOULD NOT be replaced under warranty. That "because the OTA updates were not completed within 30 days of release" that have to pay 1544.65 to replace it.

While they are being very kind and I appreciate that, what they are saying makes no sense... The previous owner of my car was an 83 year old man. So I called into Lucid to get some clarification. They are telling me that the service center does not want to do the update because it will need to be updated several times in a row in order to get it caught up and they believe that in doing that it will break during those updates? It is odd that he would say that. truly... I have send a DM to @marqie to see if there is anything that can be done.

 

[socktucker]

"because the OTA updates were not completed within 30 days of release"

something something magnusson moss something something

 

[drb3333]

It is not a refurbished battery. It is a remanufactured battery, every bit as good as the first.

I would not know how to distinguish the difference, but my car is back now. I charged to 100% last night and it showed 446 available miles. Spec for Air DEP is 451 so really close thus 99% assuming I know what I am doing. It is either new as my Service Rep said, or a renewed one with completely rebalanced cells. Either way I am happy! (I would note the GTP spec is 446 with the same battery, which is exact, so this is in the noise_.

Macrocosmcwh went in for battery/other at nearly exactly same day and came out within a few days (month-ish long) and reports a new error in inability to home charge. Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

 

[socktucker]

not unlike the opposite of "flappy bird" and more like "snapping turtle"

I like it! Snapping turtle!

 

[pjdcorp]

I would not know how to distinguish the difference, but my car is back now. I charged to 100% last night and it showed 446 available miles. Spec for Air DEP is 451 so really close thus 99% assuming I know what I am doing. It is either new as my Service Rep said, or a renewed one with completely rebalanced cells. Either way I am happy! (I would note the GTP spec is 446 with the same battery, which is exact, so this is in the noise_.

Macrocosmcwh went in for battery/other at nearly exactly same day and came out within a few days (month-ish long) and reports a new error in inability to home charge. Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

View attachment 39217

I would not know how to distinguish the difference, but my car is back now. I charged to 100% last night and it showed 446 available miles. Spec for Air DEP is 451 so really close thus 99% assuming I know what I am doing. It is either new as my Service Rep said, or a renewed one with completely rebalanced cells. Either way I am happy! (I would note the GTP spec is 446 with the same battery, which is exact, so this is in the noise_.

Macrocosmcwh went in for battery/other at nearly exactly same day and came out within a few days (month-ish long) and reports a new error in inability to home charge. Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

View attachment 39217

They replaced the HV battery on my '23 Touring about 10k miles ago & I have more range now at 52k miles than I had when the car was new. .And it was replaced before I had any issues with the battery as Lucid had reached out to me to alert me to the issue. So I have no complaints with that at all.

 

[Macrocosmcwh]

I would not know how to distinguish the difference, but my car is back now. I charged to 100% last night and it showed 446 available miles. Spec for Air DEP is 451 so really close thus 99% assuming I know what I am doing. It is either new as my Service Rep said, or a renewed one with completely rebalanced cells. Either way I am happy! (I would note the GTP spec is 446 with the same battery, which is exact, so this is in the noise_.

Macrocosmcwh went in for battery/other at nearly exactly same day and came out within a few days (month-ish long) and reports a new error in inability to home charge. Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

View attachment 39217

Patience is a quality of any Lucid owner….

 

[borski]

I would not know how to distinguish the difference, but my car is back now. I charged to 100% last night and it showed 446 available miles. Spec for Air DEP is 451 so really close thus 99% assuming I know what I am doing. It is either new as my Service Rep said, or a renewed one with completely rebalanced cells. Either way I am happy! (I would note the GTP spec is 446 with the same battery, which is exact, so this is in the noise_.

Macrocosmcwh went in for battery/other at nearly exactly same day and came out within a few days (month-ish long) and reports a new error in inability to home charge. Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

View attachment 39217

Wow that’s nuts lol; I’ve never seen that. Strikes me like a stuck motor but I have no idea.

 

[Nasail]

Mine is fine in that respect but has a new problem not unlike the opposite of "flappy bird" and more like "snapping turtle" but overall I am pretty happy.

I do know if the handles aren't able to open, the motor will vibrate the handles. I have seen that many times this past winter when the handles on my previous Air would do that to try to break off the ice/snow. Sometimes it succeeded. Sometimes I opened the driver door by reaching through the passenger side. I never had that "THUNK" sound though. You might want to get that checked out.