Scheduled charging unreliable

[mcr16]

I've always had problems reliably charging my Lucid.

I have a ChargePoint HomeFlex charger as well as a Lucid Touring and a Rivian R1S. I started with using the scheduling through the ChargePoint app which is what the Xcel Energy contracted electrician recommended (He does a ton of EV stuff). It worked to turn on when the Rivian was plugged in, but the Lucid wouldn't wake up to charge. Then I was told to turn off scheduled charging I'm the charger and instead do scheduled charging within each of vehicle's software interface. Once again, the Rivian would charge when I told it to charge, but the Lucid would only charge about 40% of the time.

Like other have mentioned, the Lucid seems to go into such a deep sleep that it can't be woken up to charge in time. When I open the app, it often takes over 30-40 seconds to even wake the vehicle up, which I hear is at least fixed in this newest update). I even moved a wifi gateway into my garage so it has a very strong connection but the Lucid still fumbles the ball. Even when I plug it in at 7PM or so for a midnight start time, the Lucid will suddenly start charging (at peak hours and prices that are exactly NOT what I want ). The car doesn't listen to me when it is awake or asleep!

Thanks. We are aware of the issue and are planning a fix in an upcoming release.

 

[mcr16]

I followed your advice but, unfortunately, charging failed to commence at 12:05 a.m. as scheduled.

And when I opened the app at 8:00 a.m, charging began.

Would you mind DMing me your VIN?

 

[segbrk]

In case my data is of any help, my scheduled charge (via the car setting, not a charger setting) has failed to start the past few mornings as well. I haven't gotten around to doing a reset yet. This is the first time I've ever had issues with it, and as far as I know nothing's new on my end. Waking up with the app starts it right away.

 

[scal_air]

Interesting. After a year of flawless scheduled charging, I've had two incidences of the car not waking up to charge in the past 2 weeks. I'm using the mobile charger and did an air logo reset after the first failure. Coincidentally, I'm also having more trouble with the app waking the car - often fails on thr first try and prompts me to retry. Are the two things connected? When charging is scheduled, how does the car "wake up" at the scheduled time?