Scheduled charging unreliable

[mcr16]

I've always had problems reliably charging my Lucid.

I have a ChargePoint HomeFlex charger as well as a Lucid Touring and a Rivian R1S. I started with using the scheduling through the ChargePoint app which is what the Xcel Energy contracted electrician recommended (He does a ton of EV stuff). It worked to turn on when the Rivian was plugged in, but the Lucid wouldn't wake up to charge. Then I was told to turn off scheduled charging I'm the charger and instead do scheduled charging within each of vehicle's software interface. Once again, the Rivian would charge when I told it to charge, but the Lucid would only charge about 40% of the time.

Like other have mentioned, the Lucid seems to go into such a deep sleep that it can't be woken up to charge in time. When I open the app, it often takes over 30-40 seconds to even wake the vehicle up, which I hear is at least fixed in this newest update). I even moved a wifi gateway into my garage so it has a very strong connection but the Lucid still fumbles the ball. Even when I plug it in at 7PM or so for a midnight start time, the Lucid will suddenly start charging (at peak hours and prices that are exactly NOT what I want ). The car doesn't listen to me when it is awake or asleep!

Thanks. We are aware of the issue and are planning a fix in an upcoming release.

 

[mcr16]

I followed your advice but, unfortunately, charging failed to commence at 12:05 a.m. as scheduled.

And when I opened the app at 8:00 a.m, charging began.

Would you mind DMing me your VIN?

 

[segbrk]

In case my data is of any help, my scheduled charge (via the car setting, not a charger setting) has failed to start the past few mornings as well. I haven't gotten around to doing a reset yet. This is the first time I've ever had issues with it, and as far as I know nothing's new on my end. Waking up with the app starts it right away.

 

[scal_air]

Interesting. After a year of flawless scheduled charging, I've had two incidences of the car not waking up to charge in the past 2 weeks. I'm using the mobile charger and did an air logo reset after the first failure. Coincidentally, I'm also having more trouble with the app waking the car - often fails on thr first try and prompts me to retry. Are the two things connected? When charging is scheduled, how does the car "wake up" at the scheduled time?

 

[Bus Driver]

I get a "charging equipment error" from the car when my charger stops supplying current to the car. Could it be that your Tesla Tap is going bad? Alternatively try charging on a friend's J1772 charger to see if that's reliable.

UPDATE - you were correct. I ordered a brand new TeslaTap adapter (80 amps) and started using it right away. The car has been charging without any problems ever since.

I’m thinking about sending an email to TeslaTap to let them know that their chargers have a life of a little under two years, based on my experience of course. I’m not even using their adapter everyday. More like once or twice a week.

 

[thervckus]

I would consider trying @hydbob's steps from scratch one more time. Mine works flawlessly every time I plug It in, and I know I'm not an exception.

@hydbob Well team—I followed the instructions to the letter. Scheduled charging worked for about 3 days. Then one day I opened the app in the afternoon to send an address to the navigation and the car started charging on its own. I stopped that charge manually and had scheduled charging at the correct time that evening. Then, last night while in bed about 30 minutes after a session should have started, I realized I didn’t get my Charging Session notification. Because it didn’t start charging on schedule like it should have.

No rhyme or reason to this nonsense. Just a $100K car doing whatever it wants whenever it wants. And to add insult to injury, I have had to change my key fob battery multiple times in the last month.

I’m tired of getting my hopes up. I’m not bringing it to a service center to fix since Lucid has no idea what is going on, and I don’t feel like waiting another month for a service schedule since they are so backed up EVERYWHERE in the northeast.

I give up. Again.

 

[DeaneG]

...And to add insult to injury, I have had to change my key fob battery multiple times in the last month....

Are you sure there was no bitterant on the batteries? My fob battery lasts a year or so, as far as I can remember.

The Air's Level 2 charging behavior, including scheduled charging, is an absolute mess and I sincerely hope they fix it soon. It's a hassle for me every time I charge at home.

 

[thervckus]

Are you sure there was no bitterant on the batteries? My fob battery lasts a year or so, as far as I can remember.

These are fresh batteries each time. What really got me was having to replace the battery less than one week after I got the car back from service, where they already replace the battery "out of courtesy."

 

[DeaneG]

These are fresh batteries each time. What really got me was having to replace the battery less than one week after I got the car back from service, where they already replace the battery "out of courtesy."

That is odd. Maybe you have a bad fob.

Be aware that most coin batteries you buy at retail are coated with a bitterant that can interfere with operation in the fob. This is marked on the package the batteries came in If present, the bitterant can be wiped away with isopropyl alcohol.

 

[Steveinarizona]

My cheap Nissan Leaf has two charging schedules. I can set one for weekdays and one for weekends. It will turn on when the period starts and turn off when the period ends. I can tell it to override the time to make sure I can get a full charge. It is just software. Again, not sure why the Lucid software is so primitive.

Nissan has been making the Leaf since 2009 so it has had a long time to refine its software.

 

[DeaneG]

Nissan has been making the Leaf since 2009 so it has had a long time to refine its software.

2011. I had Leaf number 594 in the USA.

 

[Sandvinsd]

I followed your advice but, unfortunately, charging failed to commence at 12:05 a.m. as scheduled.

And when I opened the app at 8:00 a.m, charging began.

I have not had a problem with scheduled charging recently. However, last night I had the issue again. Plugged the car in last night. Wife had to use it for a quick errand and I reminded her to plug in. Checked my electricity usage this morning and saw it did not look like the lucid charged. I figured she “forgot” to plug it in, opened the Lucid app and the charge started. Not happy with this reappearing. Charging the Lucid overnight on the Lucid home charger should be as reliable as the Leaf on the ChargePoint charger, which by the way, charged perfectly last night. This is an annoyance this morning as I have enough for the day, but might need to do a quick EA top off to get me through, but would have been a MAJOR headache if I was going to be on a long trip today.

 

[higherflier]

My electric company has an overnight EV charging program and it works by them shuttting off and turning on power to my Tesla wall charger. (I have an adapter to connect to Lucid). I do not schedule charging on that charger because there is no power there 16 hours out of the day. Same problem as everyone else. When the charger gets power at 11:00, the car is asleep and can’t start charging. If I turn on scheduled charging in the car… the problem is that when I plug it in… say at 7 pm… there is no power so the car doesn’t recognize it’s plugged in and won’t schedule to wake up and charge. The only way I can make it work is to open the app and wake the car up. I have more recently set up some automations on my iPhone to lock the door or unlock the door throughout the night. That seems to work 70% of the time. It just sucks I have to watch this thing every night so I can go to work in the morning.

 

[scal_air]

Scheduled charging didn't work last night. I waited until after the start time - no message that charging had started. Opened the app, which failed to wake the car twice, but succeeded on the third try. Charging then began. I wonder if failure to wake the car is the cause of many of these charging failures and if the solution is a TCU reset?

 

[kort6776]

the timed charging seems to be a problem across the board. the taycan has similar issues

 

[Pragmatic]

I wouldn't say across the board, Tesla, Ford, GM, Hyundai all seem to have figured it out.

 

[DeaneG]

I wouldn't say across the board, Tesla, Ford, GM, Hyundai all seem to have figured it out.

I'll add Nissan, Kia, Volvo, Polestar to that list. AFAIK pretty much every other EV except Lucid (and Porsche?) implements this basic EV function well.

 

[borski]

I'll add Nissan, Kia, Volvo, Polestar to that list. AFAIK pretty much every other EV except Lucid (and Porsche?) implements this basic EV function well.

Hyundai took eight months to figure out how to get charging at home correct. The scheduling worked, but our Ioniq 5 has had three recalls for its charging equipment, the first two of which were because it would overheat a few minutes into charging and die mid-charge, never restarting again.

I wouldn’t exactly say everyone else “has it figured out,” though I agree Lucid’s scheduled charging should work.

 

[fredp]

I've never had an issue with the Lucid scheduled charging, works as expected. I will say that when the car was new, and naive, I did encounter issues when using both the car and the Emporia home charger scheduler. Emporia suggested use one or the other, not both.

 

[DeaneG]

I've never had an issue with the Lucid scheduled charging, works as expected. I will say that when the car was new, and naive, I did encounter issues when using both the car and the Emporia home charger scheduler. Emporia suggested use one or the other, not both.

The main issue, for now, is that you must schedule charging from the car, not from the charger. This does not work for my needs.