I think most issues folks are having with EA is the authorization payment. I think a great feature would be in the EA app to allow users to preregister their cars by entering their VIN numbers and payments, so all they have to do is plug in and everything happens behind the scenes. I never had a problem with charging my Pure at the EA and even my Tesla using CCS adapter and using the app to initiate charging. On the other hand I saw too many people struggling with connecting, disconnecting, authorizing payments, communicating with vehicle issues. All these just creates lines at the charging stations.