While waiting for my delivery I purchased a Lucid charger. As recommended by Lucid, I went to Qmerit for the installation,. Charger – fine, Qmerit ??
Specifically, $149 to “join”, and a two week wait till they found an electrician. The electrician contacted me (the day he was contacted. This was a new contact for him, and he had never installed a Lucid charger), and came for the estimate which they could not give to me as it was to be sent to Qmerit who would contact me. I received the estimate from Qmerit and found out later Qmerit added $425 service charge to the electrician’s estimate which was not identified in the estimate Qmerit provided me.
After the installation they sent me an invoice that did not show any of these added charges, only a total charge. The invoice had methods of payment, credit card, wire, …., no address to send a check, and they failed to mention that if you use a credit card there is a $125 service charge. It was a lot of digging to find the additional charges. Is it me, or does anyone else have a problem here?
Specifically, $149 to “join”, and a two week wait till they found an electrician. The electrician contacted me (the day he was contacted. This was a new contact for him, and he had never installed a Lucid charger), and came for the estimate which they could not give to me as it was to be sent to Qmerit who would contact me. I received the estimate from Qmerit and found out later Qmerit added $425 service charge to the electrician’s estimate which was not identified in the estimate Qmerit provided me.
After the installation they sent me an invoice that did not show any of these added charges, only a total charge. The invoice had methods of payment, credit card, wire, …., no address to send a check, and they failed to mention that if you use a credit card there is a $125 service charge. It was a lot of digging to find the additional charges. Is it me, or does anyone else have a problem here?