I would email Doreen Allen, senior VP of sales. She is wonderful to talk with and takes constructive criticism very well. I know she is always trying to improve the customer experience so definitely vent your frustration with her
I’m in the same boat. Just over 3 months in and was hoping to have the car for a trip to DC and Philly at the end of the month closing out my 4 month window. Looks like I’ll be buying 5 dollar/ gal gasoline. In May I expect to start my spring/ summer trips, will I have the car then? Seeing as I’m waiting on white carpet of all things ( not chips or screens or other vital stuff) who knows? Well being philosophical maybe all the software bugs will be ironed out, and all the features will be enabledI followed up with another email today. Expect to hear something by Monday or Tuesday from her. I mentioned specifically the items from the conference call. I guess it boils down to wanting it on a series of trips so I can avoid hundreds of dollars in gas. I had a couple in February which I was hopeful not really expecting it by then as those were in the 2-1/2 to 3 month range (from confirmation). It was more of an expectation by the end of next week for one as that was 3-1/2 months in. I fully felt that there would be no way it would not have arrived by my late April trip. That, I thought, was a no brainer. However, from where it stands today, I am feeling that having it by that trip is in doubt. I might not even have it in May for a cross-country trip at the rate it is going.
As I was driving today, in the short period of time I've had the car, the user experience has already drastically improved since original delivery. I think new owners will be very happy and not suffer nearly as much as the early DE owners had to through software bugs. I think if the car were reviewed with its current software, it would have been a grand slam compared to reviewers holding back because of pre-production software demons.I’m in the same boat. Just over 3 months in and was hoping to have the car for a trip to DC and Philly at the end of the month closing out my 4 month window. Looks like I’ll be buying 5 dollar/ gal gasoline. In May I expect to start my spring/ summer trips, will I have the car then? Seeing as I’m waiting on white carpet of all things ( not chips or screens or other vital stuff) who knows? Well being philosophical maybe all the software bugs will be ironed out, and all the features will be enabled
How did this rumor start regarding the Santa Cruz? Peter on the call said they were having issues with glass and carpets, which I and others assume means the fit and finish issues with the remaining DEs are the Santa Monica carpets. No one has ever indicated there's an issues with the Santa Cruz carpets, unless I missed something. They're different interiors, aren't they?Seeing as I’m waiting on white carpet of all things ( not chips or screens or other vital stuff) who knows?
The Santa Monica and Santa Cruz are very similar. Looks like the differences are the wood trim, front leather color and stitching. Otherwise, all the remaining white bits look like they are the same. So the DE carpets being an issue lends itself to having the Santa Cruz carpets also having an issueHow did this rumor start regarding the Santa Cruz? Peter on the call said they were having issues with glass and carpets, which I and others assume means the fit and finish issues with the remaining DEs are the Santa Monica carpets. No one has ever indicated there's an issues with the Santa Cruz carpets, unless I missed something. They're different interiors, aren't they?
I think it’s because they’re the same color carpet so people assumed they’re identical and will flow through to the GT’sHow did this rumor start regarding the Santa Cruz? Peter on the call said they were having issues with glass and carpets, which I and others assume means the fit and finish issues with the remaining DEs are the Santa Monica carpets. No one has ever indicated there's an issues with the Santa Cruz carpets, unless I missed something. They're different interiors, aren't they?
Are they actually the same color? I thought everything was unique in the DE? Maybe I'm wrong though...I think it’s because they’re the same color carpet so people assumed they’re identical and will flow through to the GT’s
I think we also have some validation based on the board that 1) they are producing only Red, White and Black cars BUT 2) no one with a Santa Cruz interior in any of the batches as far as I know has received a VIN. Please correct me on the board if that is not right.Are they actually the same color? I thought everything was unique in the DE? Maybe I'm wrong though...
Edit: I looked at Lucid's website and now see that both Santa Monica and Santa Cruz have ceramic colored leather in the back seats. Knowing that the carpets match the rear seats, I stand corrected in my earlier assumption of everything being unique in the DEs. My bad.
Perhaps take this to DM.What are the initials of your DA? We may have the same one.
I think we also have some validation based on the board that 1) they are producing only Red, White and Black cars BUT 2) no one with a Santa Cruz interior in any of the batches as far as I know has received a VIN. Please correct me on the board if that is not right.
I followed up with another email today. Expect to hear something by Monday or Tuesday from her. I mentioned specifically the items from the conference call. I guess it boils down to wanting it on a series of trips so I can avoid hundreds of dollars in gas. I had a couple in February which I was hopeful not really expecting it by then as those were in the 2-1/2 to 3 month range (from confirmation). It was more of an expectation by the end of next week for one as that was 3-1/2 months in. I fully felt that there would be no way it would not have arrived by my late April trip. That, I thought, was a no brainer. However, from where it stands today, I am feeling that having it by that trip is in doubt. I might not even have it in May for a cross-country trip at the rate it is going.
Did they say what/why the hold up is for? Also, what drive are you referring to? I wasn't able to schedule a test drive when I went to the fashion square a couple of weeks agoUnfortunately not yet. I made some extra noise today and expect it will be Monday. How’s the drive?
Oh I have just merely placed my reservation on 2/14..still waiting on a confirmation. Which is why I was wanting to come take a peek at it once you had yours delivered (Dynamite & Scottsdale Rd). Think you maybe talking about @Adnillien who just received his yesterday I thinkNot a real answer other than the car was still going through it’s pre-delivery inspection. My supposed Delivery person is now on vacation. Fortunately another delivery specialist has picked up the ball and understands my frustration.
I meant are you enjoying your new ride?
You are correct! Sorry about that. Always dangerous responding on a small device!Oh I have just merely placed my reservation on 2/14..still waiting on a confirmation. Which is why I was wanting to come take a peek at it once you had yours delivered (Dynamite & Scottsdale Rd). Think you maybe talking about @Adnillien who just received his yesterday I think
I picked it up on Thursday. I am loving it but still learning.Think you maybe talking about @Adnillien who just received his yesterday
can't wait to hear your "review" / frank perspectiveI picked it up on Thursday. I am loving it but still learning.