12 Months In, and I'm Out.

[borski]

Well Lucid was formed in 2007 but I assume you mean if Lucid has been delivering cars for a decade you would agree with me.

Like I said everyone has different expectations and that is OK.

If you’re going to play historical fact games, play them correctly.

Atieva was formed in 2007. They made battery packs and powertrains for other manufacturers.

It rebranded as Lucid Motors in October 2016, and that was the first time Lucid ever even mentioned building a car. Plant construction didn’t begin until late 2019, and the first Air did not get built until September 2021.

It’s a new company; they learned a lot as Atieva, but Lucid had been a new, and recent, chapter.

 

[CWedge411]

Correct.

I'm in IT and used to work in software dev department for Student loan software that managed millions of loans. It is indeed difficult, however again as I stated...Soft close isn't rocket science and it's just one module. The great thing with OTA is you can shoot stuff out and keep doing it like Tesla does monthly. This could be its own fix. Doen't have to include anything else as to be sure not to break anything else. Anyway realistically, i'd be happy with a time frame. If they said "we are working on it and hoping for an update in a month" Or 3 or 6...communication is key here and that's really all i want. "fixed in a future update" is not sufficient.

 

[CWedge411]

If you’re going to play historical fact games, play them correctly.

Atieva was formed in 2007. They made battery packs and powertrains for other manufacturers.

It rebranded as Lucid Motors in October 2016, and that was the first time Lucid ever even mentioned building a car. Plant construction didn’t begin until late 2019, and the first Air did not get built until September 2021.

It’s a new company; they learned a lot as Atieva, but Lucid had been a new, and recent, chapter.

Correct...He must be thinking about Fisker haha

 

[bikeriderbryan]

If you’re going to play historical fact games, play them correctly.

Atieva was formed in 2007. They made battery packs and powertrains for other manufacturers.

It rebranded as Lucid Motors in October 2016, and that was the first time Lucid ever even mentioned building a car. Plant construction didn’t begin until late 2019, and the first Air did not get built until September 2021.

It’s a new company; they learned a lot as Atieva, but Lucid had been a new, and recent, chapter.

Sorry you don't like the facts that I replied with. The company was founded in 2007. Sorry that you feel that isn't correct.

Like I stated in my reply, "I assume you mean if Lucid has been delivering cars for a decade you would agree with me."

Clearly you are OK with issues they have and the rate at which they get resolved. That is your right and that is OK. Everyone doesn't have to agree with you.

 

[bikeriderbryan]

Correct...He must be thinking about Fisker haha

No was thinking about Lucid which was founded in 2007 as Atieva.

 

[borski]

Sorry you don't like the facts that I replied with. The company was founded in 2007. Sorry that you feel that isn't correct.

Like I stated in my reply, "I assume you mean if Lucid has been delivering cars for a decade you would agree with me."

Clearly you are OK with issues they have and the rate at which they get resolved. That is your right and that is OK. Everyone doesn't have to agree with you.

I’m not suggesting you have to agree with me. As evidenced on every thread I’ve ever been involved with, I have absolutely no problem with a difference of opinion.

Lucid has not been building cars for a decade. That is simply untrue. Building a car was not even a consideration a decade ago. Those are the facts.

Companies pivot all the time.

 

[chinesejpl]

To the OP: I can sympathize with you and I also find myself saying the same thing - I paid $200k (in canada) for this? The only reason I am not as upset as I could be is because the service team in Vancouver is one of the best to work with and I live quite close to them (i.e. they pick up my car when I'm away so it's mostly no inconvenience). Here is a list of my problems since owning my AGT since Nov 2022:

1. squeaking/malfunctioning seats - driver replaced 3x and worked on/repaired 4x, passenger replaced 1x
2. squeaking rear parcel shelf - worked on 2x, still periodically squeaks in cold
3. trunk lid would stop and close - fixed 2x
4. easy entry and exit - seat wouldn't return to saved position - fixed 1x
5. camera issues - fixed 1x
6. rear radar issue - fixed 2x
7. minor trim pieces falling off - fixed 2x
8. spotify issue that wouldn't resolve after resets - fixed 1x
9. doors wouldn't open from inside or outside and had to climb out the back door - spontaneously resolved 2x

I think that is it. Certainly more problems than I would expect from a new luxury car but again, the reason I'm more accepting of this is because of the stellar service team that I have access to. I think a large part of the OP's negative experience isn't so much with the car (although it clearly had a lot of problems) but more that the service didn't take care of it and provide a service that made up for the shortcomings.

For me, when people ask me if I would recommend this car, my first question I ask them is where they live. If they live far from the service centre then I tell them to consider something else unless they have other cars to drive in case

 

[bikeriderbryan]

I’m not suggesting you have to agree with me. As evidenced on every thread I’ve ever been involved with, I have absolutely no problem with a difference of opinion.

Lucid has not been building cars for a decade. That is simply untrue. Building a car was not even a consideration a decade ago. Those are the facts.

Companies pivot all the time.

I never said Lucid has been building cars for 10 years. They have been in business since 2007 first by building engines. Again never once did I say they have been building cars since 2007. I do believe they started developing their car around 2014 or 2015 though.

 

[Steveinarizona]

I personally have high expectations for a car in this price range. When an issue arrives I expect it to be fixed. The idea/reply of doing a software reset to get things back working is just a mask to an issue in my personally opinion. Again this is my personal opinion.

I understand your concerns. But even established luxury car makers are having these types of software issues:

https://www.taycanforum.com/forum/threads/taycan-problems-are-overwhelming-an-otherwise-great-car.16987/

CR says it expects the Mercedes EQS to be less reliable than other electric cars.

If you are trying to avoid having these issues on an expensive luxury car, I think you might be best off with BMW. But...there are other tradeoffs. No vehicle is perfect and a buyer/lessee needs to determine which are important to her and which are not and make a decision based on that type of analysis.

 

[Knucklehead]

This thread sounds like it could have come from a Rivian forum. Seriously. There are owners who are giving up on Rivian for exactly the same reasons.

However, I agree with those who are expressing tolerance for Lucid. For perspective, my Mach-e, built by a legacy car company with decades of production experience, has had a significant number of build issues as well. Especially around software. So maybe the OP should just go back to ICEVs until car companies can figure out how to build BEVs more reliably. It isn't isolated to Lucid for sure.

My concern about this is the service model. Many Rivian service centers are overwhelmed, and people have to wait months to get simple issues resolved. Ramping up a network of service centers that can support the volume Lucid is expecting will be very, very difficult. And expensive. I really hope Lucid partners with independent repair shops, maybe even dealerships of other vehicles, so that they can provide the service new customers are expecting.

Does anyone know how Lucid is going to ramp up service to keep up with sales volume? I did see an advertisement for a "Certified Lucid" independent body shop on my browser a few days ago. I hope that is the direction they go.

 

[victoryroad]

It is annoying to have to Air restart or apply the brake, x, and voice control to repower the car after faults, and I agree that it just masks underlying persistent problems. However, I knew going in that a new car would have problems, and at least the service staff has been responsive. The many attributes of the Air GT have more than compensated for such annoyances for me.

Having said that, I admire Porsche, BMW, and Audi for delivering new vehicles to me since about 2008 that have been flawless and bulletproof after thousands of miles. I do not doubt that Lucid will attain such quality in much less time than it took the legacy manufacturers. (My new 911 cab in 1988 was a fragile vehicle and later model 911s while better were not perfect. A new 2003 MB CL 55 just stopped running on a summer weekend trip and had to be towed to the dealer.)

 

[hydbob]

This thread sounds like it could have come from a Rivian forum. Seriously. There are owners who are giving up on Rivian for exactly the same reasons.

However, I agree with those who are expressing tolerance for Lucid. For perspective, my Mach-e, built by a legacy car company with decades of production experience, has had a significant number of build issues as well. Especially around software. So maybe the OP should just go back to ICEVs until car companies can figure out how to build BEVs more reliably. It isn't isolated to Lucid for sure.

My concern about this is the service model. Many Rivian service centers are overwhelmed, and people have to wait months to get simple issues resolved. Ramping up a network of service centers that can support the volume Lucid is expecting will be very, very difficult. And expensive. I really hope Lucid partners with independent repair shops, maybe even dealerships of other vehicles, so that they can provide the service new customers are expecting.

Does anyone know how Lucid is going to ramp up service to keep up with sales volume? I did see an advertisement for a "Certified Lucid" independent body shop on my browser a few days ago. I hope that is the direction they go.

For bodywork repairs Lucid already partners with independent shops to do the repairs. However, those shops are backlogged as well.

 

[DeaneG]

FWIW I've been cross-shopping the new Polestar 3 against Gravity, and its software sounds like it is in a similar state to that of my Air 2.5 years ago. Many problems with doors not unlocking, blank screens, sudden shutdowns while driving, etc. This software was based on code that Volvo and Polestar had been shipping for at least four years.

 

[borski]

Only lucids have problems, you guys must be in the wrong forum

 

[Flyther]

We are all $70,000-$120,000 beta testers. It would be cheaper for Lucid to buy a Tesla and copy the code and then send it all to us. They have a great software package with no complaints from me. Tesla=Apple and Lucid=Android. Certain aspects are nicer in Lucid but Tesla just works smartly all the time and just makes sense. I will not consider the Gravity with all software issues.

 

[borski]

It would be cheaper for Lucid to buy a Tesla and copy the code and then send it all to us.

1) what?

Tesla=Apple and Lucid=Android

Could not disagree more.

 

[PlaterB]

Cars are primarily a mode of transportation. If you want a great ride and a comfortable, roomy cabin, go for a Lucid. If software to you is primary - then Tesla is your ride. Just don't use the FSD while napping.

 

[WildRide47]

This thread sounds like it could have come from a Rivian forum. Seriously. There are owners who are giving up on Rivian for exactly the same reasons.

However, I agree with those who are expressing tolerance for Lucid. For perspective, my Mach-e, built by a legacy car company with decades of production experience, has had a significant number of build issues as well. Especially around software. So maybe the OP should just go back to ICEVs until car companies can figure out how to build BEVs more reliably. It isn't isolated to Lucid for sure.

My concern about this is the service model. Many Rivian service centers are overwhelmed, and people have to wait months to get simple issues resolved. Ramping up a network of service centers that can support the volume Lucid is expecting will be very, very difficult. And expensive. I really hope Lucid partners with independent repair shops, maybe even dealerships of other vehicles, so that they can provide the service new customers are expecting.

Does anyone know how Lucid is going to ramp up service to keep up with sales volume? I did see an advertisement for a "Certified Lucid" independent body shop on my browser a few days ago. I hope that is the direction they go.

SteveinArizona is correct. I have a Lucid AGT. MY wife has a BMWi4M50. My wife's BMW will be 2 years old in 1 week. To date we have never had to bring the BMW in for anything not working correctly. The fit and finish is exact, and everything in my wife's BEV BMW works perfectly. It's not BEV vs ICE as the previous poster suggested. The BMW quality control is just better than other legacy car companies. As far as my AGT is concerned. I have a 2022 model and have been lucky in that I have had very few instances in which I have needed to contact customer service(door mechanism and door motor replaced 2x and of course the sqeaking steering wheel which I live with). Otherwise that's about it.

 

[DeaneG]

...It would be cheaper for Lucid to buy a Tesla and copy the code and then send it all to us...

That's not how software works. In any event most of Tesla's software would be useless in any other car, including Lucid's.

...I will not consider the Gravity with all software issues.

It's premature to say anything about Gravity's software.

 

[jbawden]

I try to stop myself when I associate the cost of a good and my expectation for it to work as intended. Plenty of experience with inexpensive items that are rock solid reliable and expensive items that are problematic. Expensive wine isn't always better than inexpensive wine. In other words, there is a lot more to the equation that what you paid.

I think that all OEM's, whether ICE or EV, have miscellaneous software weak spots. I've had my frustrations with this car and have posted them here, but the trajectory seems to be one of continuous improvement (and I especially appreciate that Mr. Rawlinson acknowledged it as a core priority in his recent SG interview). Outside of logo resets 1-2x a week the car is very nice place to eat some miles. #noregrets