I have had my new Lucid for one week. It has a total of 107 miles (87 by me). I last drove it on Thursday, and it was a dream to drive. We went to our kids for the holiday, so the car sat in our garage, secure and temperature controlled for three days. I returned this evening to get something out of the trunk and could not open it. So I got in the car to move it, and major issues start coming up on the dash. Two left screens are dark. The items called out were:
- Trunk Failure
- Passenger Airbag Status Indicator Fault
- Lane Depart Prevention Failure
- Automatic Emergency Breaking Disabled
- Redundant Lighting Fault
- Drive System Warning
- The rear lights in the back were only half on (left side illuminated, right side dark).
- So far, not a single control, i.e., seat, mirrors, etc, do not work.
Called Client support, and they were fast to answer. One of the reasons I left Tesla after owning 2 Model S's is that it is impossible to speak with anyone there for anything, and their service went from great to very poor in my book. The fact that they answered and I was able to have several calls with them, and then the service manager in Scottsdale called me within a half hour is great.
What is not so great is the fact that I have a one-week-old car with what feels like some pretty major electronic issues. They have a service tech coming out tomorrow at 10, so we will see what they find, but they told me if it is going to take time, they will send me to Hertz for a nice car (but not a Lucid) that they will cover - anyone have this issue or experience?
-
View attachment 8017View attachment 8018View attachment 8019View attachment 8020View attachment 8021