UX 2.5 OTA Update

[Bunnylebowski]

As someone who did work on an audio speaker project, I can assure you, it indeed can be wildly different from person to person.
We did a listening test and survey with aprox. 40 staff in the office for our speaker system.
We got almost as many different opinions.
The opinion that won the day was what the "CEO" thought sounded the best, which actually sounded terrible to most of us in engineering.
So the "CEO"settings were ironed out closer to flat, and we recorded those frequencies, and set our production calibration equipment to it, and called it a day.

NOW, that doesn't mean some cars are not having hardware issues with the new software. They very well could be.
But also....sound is insanely personal.
Example, I dislike the new SSP tuning, and my partner "loves" it. (shrug)

Ah my audio brother you are speaking my language. One time an ad agency person asked us to make a track sound more “purple” and more “hip”. Another time a director played back a rough mix for a big battle scene in his truck that had a big subwoofer and then complained on the mix studio the bass didn’t sound like his car and so asked us to change it to match his truck, then played it in his truck and it sounded terrible so he made us change it back.

I’m waiting to get my car back from service for the TSB for the audio, among other things so we’ll see, but I was actually pretty happy with the audio before because to my ear it sounded like it was tuned by someone who sits in front a pro mixing console with appropriate bass, but I am nonetheless excited to hear the differences. IMO the most important feature of Dolby Atmos is the center channel, not all the surround options you can play with. People forget the human voice and many other sound sources are mono, whereas we’ve been listening to virtualized stereo “center” forever in music, and to best appreciate the voice the center channel is actually the most appropriate place to put it!

 

[Buffalo Bob]

Ah my audio brother you are speaking my language. One time an ad agency person asked us to make a track sound more “purple” and more “hip”. Another time a director played back a rough mix for a big battle scene in his truck that had a big subwoofer and then complained on the mix studio the bass didn’t sound like his car and so asked us to change it to match his truck, then played it in his truck and it sounded terrible so he made us change it back.

I’m waiting to get my car back from service for the TSB for the audio, among other things so we’ll see, but I was actually pretty happy with the audio before because to my ear it sounded like it was tuned by someone who sits in front a pro mixing console with appropriate bass, but I am nonetheless excited to hear the differences. IMO the most important feature of Dolby Atmos is the center channel, not all the surround options you can play with. People forget the human voice and many other sound sources are mono, whereas we’ve been listening to virtualized stereo “center” forever in music, and to best appreciate the voice the center channel is actually the most appropriate place to put it!

Does SSP have a center channel for voice?

 

[Buffalo Bob]

I think the Immersive Audio website has downloadable
.MKV Atmos files, however it does not have a big selection. I’ve only tried the demo file and while it did work you need a fast USB stick, some do not have the speeds to handle the huge Atmos files. If yours is slower you get lots of dropouts. I’m still not convinced USB is a reliable format for true Atmos file playback yet.

Thanks, @Bunnylebowski! I'll check Immersive Audio out, but I will by all means need to get something faster than my ancient USB sticks.

Do I get M4A or MKV? Someone earlier mentioned something else.

 

[Bunnylebowski]

Sorry you need MP4 for USB stick. MKV is the format for Dolby True HD whereas MP4 is for DD+ JOC format, my kid was distracting me while I was typing. Only BlueRay or cinema can do MKV as far as I know, I don’t think there’s a streaming option for it, and USB cannot playback any MKV file as far as I know.

 

[segbrk]

Sorry you need MP4 for USB stick. MKV is the format for Dolby True HD whereas MP4 is for DD+ JOC format, my kid was distracting me while I was typing. Only BlueRay or cinema can do MKV as far as I know, I don’t think there’s a streaming option for it, and USB cannot playback any MKV file as far as I know.

Just to clarify, M4A and MP4 are the same thing, M4A is just audio-only by convention rather than (maybe) including video.

 

[JGard18]

Confirmed m4a will play just fine

 

[Bunnylebowski]

Yeah Dolby Atmos is encoded in MP4 though as it was developed for the cinema first and to carry a video file as well.

 

[Bunnylebowski]

Does SSP have a center channel for voice?

Yes, but only if it’s mixed that way in Atmos or 5.1, IE the mixer would have had to assign it to center. A spectacular example of it is this track https://tidal.com/track/243209469?u

It sounds like you’re sitting in a cafe and she’s on stage right in front of you. That’s why I’m such a huge fan of Atmos for music, it does what movies have done since the 1980s. Put the voice in the center.

 

[segbrk]

Yes, but only if it’s mixed that way in Atmos or 5.1, IE the mixer would have had to assign it to center. A spectacular example of it is this track https://tidal.com/track/243209469?u

It sounds like you’re sitting in a cafe and she’s on stage right in front of you. That’s why I’m such a huge fan of Atmos for music, it does what movies have done since the 1980s. Put the voice in the center.

Hell yeah Madeleine Peyroux. I am running, not walking, to my car for this and no other reason. Haven't listened to much jazz since the update and the center channel focus seems to have become much more prominent. Truly a great way to demonstrate it, the iconic "jazz singer in a moody bar under a spotlight"-sort of energy.

 

[Bunnylebowski]

Totally, this is a good example of a quality music mix sending you to a place. A mix like this is deceptively challenging even though you only have like 5 things in it (her voice, the accordion, the guitar, the violin, and the room itself). You have to choose the perfect microphone and microphone placement and yet get precise isolation between the performer and each instrument and then recreate the environment so it feels like the listener is sitting there watching it unfold, which is not possible with stereo. I don’t know who mixed this for Atmos but I consider it the perfect mix.

 

[chinesejpl]

after listening to the new update for a week now, my own personal opinion is that I prefer the original. My sound is now over "boomy" which is most noticeable when I listen to news on radio (e.g. traffic alerts, weather, current news) where the voices are so overwhelming boomy that I turn the bass all the way to the most negative number in the EQ and it still sounds harsh to me. Music sounds different - I don't think better as I do share the sentiments shared here that clarity has been exchanged for bass enhancement with the update. I wish we are given the option of which DSP to choose in the next update (e.g. some home theatre receivers/pre-amps offer "movie", "dance", etc DSPs) - original/pure vs dance/hip hop?

 

[Sid432]

I’m glad others mentioned the Highway Assist stopping randomly with the red alert, this has happened to me before as well. In my car it broke adaptive cruise as well, it would be grayed out and not activate. I thought it was the 2.5 OTA but the GT loaner I have now is not on 2.5 and it also got the red alert cancel of Highway assist. I thought it was cuz I was wearing sunglasses and it thought I wasn’t paying attention but given others are experiencing this then I think it’s a larger software issue and not exclusive to the 2.5 OTA. I’m getting my car back Saturday so I’ll see what they think as they were investigating it for me among some other things.

Happend to me twice today. It was raining and I was on HA. All of a sudden red alert appeared indicating “Driver Assist cancelled”. Not sure what’s going on

 

[kae02]

Anyone experiencing aggressive braking in HA? It used to be very subtle earlier where car will gradually brake unless car infront suddenly brakes. But now it's so aggressive even in smooth traffic that I fear being rear ended.

 

[HC_79]

I’m glad others mentioned the Highway Assist stopping randomly with the red alert, this has happened to me before as well. In my car it broke adaptive cruise as well, it would be grayed out and not activate. I thought it was the 2.5 OTA but the GT loaner I have now is not on 2.5 and it also got the red alert cancel of Highway assist. I thought it was cuz I was wearing sunglasses and it thought I wasn’t paying attention but given others are experiencing this then I think it’s a larger software issue and not exclusive to the 2.5 OTA. I’m getting my car back Saturday so I’ll see what they think as they were investigating it for me among some other things.

Had the same thing happen to me on Saturday. Even parking the car and coming back to it an hour later wouldn't fix it. Had to do a reboot to get it to activate again. It is quite jarring when it happens and not exactly the safest thing given a majority of the time it's going to happen on a highway.

 

[chinesejpl]

Happend to me twice today. It was raining and I was on HA. All of a sudden red alert appeared indicating “Driver Assist cancelled”. Not sure what’s going on

This happened to me yesterday as well and I thought it was me not paying attention but I guess it may be a software issue! First time it's ever happened to me. '23 AGT

 

[Rogue]

Sat in the back last night to "tune" the system with bass heavy tracks for all occupants. -2 0 0 were the settings I ended up with to tone down bass to a tolerable level for backseat listeners (eg. my kids).

Dua Lipa's Future Nostalgia Atmos album was the benchmark and heaviest bass tracks I could find in Atmos off the cuff.

 

[mustafam1]

Does anyone happen to have the actual TSC instructions for the woofer fix? I'm specifically looking for what type of tape needs to be used, and the correct way for me to apply it.

 

[HC_79]

Does anyone happen to have the actual TSC instructions for the woofer fix? I'm specifically looking for what type of tape needs to be used, and the correct way for me to apply it.

Fixing it yourself won't magically get the sound working. It appears software locked until the procedure is performed by Lucid. Once they apply the fix, they report it in the system and then a trigger of some sort is sent to the car with the sound then updated after a reboot.

 

[David Ross]

After owning a 2023 AT since January, I noticed a minor problem for the first time: a rear door stopped soft closing and looked slightly ajar. Today at 8:30 am I called Lucid Service in King of Prussia for a mobile charger (we are New Yorkers but staying at my inlaws in Coatesville this week) but they were out of stock. However, they were able to send a service tech out to the house at 10:30 am to fix the door and to install the audio upgrade (as well as two minor checklist items, wipers and battery terminals)! We can’t even get a pizza delivered that fast out here in the country. Anyway, I had to give a shout out to Al at Lucid KOP service and Alphonso the Tech-thanks guys! I really appreciate the unbelievable service.

 

[mustafam1]

Fixing it yourself won't magically get the sound working. It appears software locked until the procedure is performed by Lucid. Once they apply the fix, they report it in the system and then a trigger of some sort is sent to the car with the sound then updated after a reboot.

Correct.. my apologies. I suppose I should’ve been clear as to why I’m asking.

The sound upgrade was activated a few hours after the latest 2.5.0 update was installed - sounds wonderful and all but now I can hear the tape buzzing in the driver side footwell again. The TSC was marked as completed during my last service appointment for an unrelated repair, but I haven’t been able to get confirmation from the technicians that it was *actually* done during the service appointment.

So the reason I am asking is so I can fix the footwell tape buzz myself.