RESOLVED Cloud system outage

[mcr16]

Hi, all.

We are experiencing an outage with our cloud system that is affecting use of the mobile app and some connected services in the car. The outage is due to a cloud certificate expiring and being replaced by a new certificate that is not functioning properly.

The team is working on issuing a new certificate and expect this to be resolved within 60 minutes. We will continue to send updates via email as needed.

 

[Tâm]

Hi, all.

We are experiencing an outage with our cloud system that is affecting use of the mobile app and some connected services in the car. The outage is due to a cloud certificate expiring and being replaced by a new certificate that is not functioning properly.

The team is working on issuing a new certificate and expect this to be resolved within 60 minutes. We will continue to send updates via email as needed.

Thanks for the notice.

Having a backup system, including a fob and card, is good.

Thanks for working hard even on a Holiday!

 

[mcr16]

The issue is resolved. Everyone have a happy 4th!

 

[borski]

Thanks for the notice.

Having a backup system, including a fob and card, is good.

Thanks for working hard even on a Holiday!

Mobile key works without cloud connectivity fyi.