Sorry, but that’s a cop-out, and I’m more than happy to be civil!
If you have other examples of “unfixable” bugs, please be more specific and name them, as I only know of the fob as the one, at the moment.
But the implication that the vehicle has “lots of” bugs that are “unfixable” is inaccurate, without examples.
Not a cop-out, I just didn't feel like waking up the dead again. But sure:
- Driver's door self-close broken by an update in Aug '24, CS said "it's software", still broken.
- Doors unlocking using mobile key. Works 50% of the time.
- Various intermittent fails: LIDAR, cameras, pilot screen. I keep taking pics and writing down the time, just so I feel like I have some sort of control.
- All sounds cutting off, car needs to be reset. Maybe once a month, doing better later.
- Drive Assist / Cruise Control not starting. Just bings and doesn't engage. Interestingly, the graphic of the car between the lanes also is frozen, the animation is stuck.
- Scheduled charging. Works 90% of the time.
- Heated steering wheel started turning itself off. Another "feature" brought on by an update.
- Car Play disconnects randomly. But that's my wife's problem, not mine.
The funny thing is that these bugs are not a deal-breaker in themselves. Not really. I get it. New company, lean resources, blah blah blah. I (sort of) knew what I'm getting into. What
really kills it for me is the lack of progress, relative to my car. I can have a million bugs but if I see things getting better, CS responding to my emails, following-up, then I'm fine. I can see progress being made, people caring, the light at the end of the tunnel. In my case, I only see a black hole. Wait, you cannot really
see a black hole, you just
observe its effects.
And yes, you are right, I take that back: of course all these COULD be fixed. But they are not. And it makes me angry specifically because I
really like the car, If I didn't, I couldn't care less. I have other cars to drive in my garage, only 10 months to go on my lease, and $1,500 / mo won't bankrupt me.
I really, really appreciate you and others on the forum, being so helpful, and putting so much of your time into pacifying unhappy owners. Your enthusiasm, knowledge, patience and dedication to this brand is commendable. If I would run Lucid, I would pay you an Ambassador's salary, because at the moment, you guys are being way more helpful than Lucid's own CS. Too bad you don't have access to the code base, I'm sure you could have done a better job
