Since 2.5.0, app will not wake up car?

bryanackermann

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Verified Owner
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Joined
Oct 10, 2022
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Location
Scottsdale, AZ
Cars
2022 Air Grand Touring
Referral Code
QOUIH00M
Hi folks - I got 2.5.0 yesterday on my 22 GT, and while my mobile key (iPhone) works fine, the car shows as sleeping in the app and I cannot control it (even if I am sitting in the car and it obviously is not, Sirius XM is playing, etc.).

I’ve done two logo resets, no change. All else seems fine, and the car is obviously has connectivity since Sirius is streaming, right?

Anyone else see this? Thanks all in advance?
 
I experience the same issue. In addition, I am unable to lock the Air by pressing the door handle and I have to enter my pin every time I enter the vehicle.

I tried the Air logo reset and the issues continue to resurface.
 
For me, 2.4.0 the mobile app would connect within seconds. Installed 2.4.10 and 60% of the time just kept saying to “retry”. Now with 2.5.0 it’s back to responding within seconds again. Kind of annoying.
 
Sounds similar to what I'm experiencing since installing 2.5. The mobile app thinks my car is still in the parking lot at my workplace where I installed the update, the SoC and odometer haven't updated since then, and none of the remote commands are working. I tried reinstalling the mobile app, relinking mobile key, and an Air logo reset with no success. Luckily mobile key still works, but still a bit annoying.
 
I experienced similar issues - I restarted the app, removed the mobile key and paired it again - that seems to have resolved the issue.
 
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