As a software engineer and medical professional, it does little good to rant as I see in some posters. After 24 hours with an AGT, have solved 95% of the issues I have. Regarding Alexa and calling, Lucid support was excellent. Spoke at times with Dennis, Jack, and Hien. They are 24x7, I have gotten someone within 1 min every time and they are always very helpful. Not everyone knows every answer but they do talk with each other. Soo... if you have problem getting Alexa to recognize contacts try this.
- Pair your iphone (what I have). Make sure you have Car Stereo and Sync Contacts enabled on iphone in the Lucid bluetooth connection in Settings.
- Pair Alexa from the car Setup and need the browser on your phone. Can use QR code or just type in amazon.com/code. Takes you to same place. Do what it says.
- You need the Amazon Alexa app on your phone
- In Alexa app on phone navigate to Devices, All Devices, Lucid, and make sure it is there
- Then back out to Home on app and do More/Alexa Preferences/Communication/Manage Contacts/Import Contacts
- For this, you may have to be in the car. It may say some settings not available in your house if device offline.
- Make sure you have ENABLED the IMPORT CONTACTS to Alexa. Mine was defaulted to Disable. That was my issue. Also Contacts Access has to be All Contacts.
- Then disconnect bluetooth, reconnect.
This was an Amazon Alexa issue to be clear, not Lucid, but they did troubleshoot with me. Works perfectly after that. If you make changes on your phone (add favorite, new contact...) you need to disconnect bluetooth and reconnect and do the new upload. At least that's what I found. It is not actually reading what is on the Contacts page on the pilot panel, rather what is uploaded to Amazon.
I will work on the hangup button issue next. I did reproduce it.
We have a Tesla Model 3. I love this Lucid.