- Mar 16, 2023
- Las Vegas, NV
- Lucid Air GT
That's reassuring about the service! I have had zero problems so far, but wanted to know I can get service if needed.Hi @KenAir ,
I had mobile service for a very minor issue, my driver door handle started making a friction sound when unlocking.
I contacted customer care and they had the mobile service team reach out to me, within 48 hours. I suspect if it was a more serious issue they would have reached out sooner but I didn't mind in my case.
The mobile service team ask me what day and time would be convenient for them to come to my home to address the issue.
They arrived on time, were extremely kind and professional, and took care of the handle sound.
Separate topic... If we setup a Lucid meetup, would you like to participate?
Yes, I would like to participate. Maybe we can do a breakfast or lunch sometime?