Mobile key unlocking delay

[L-Dude]

Yes. Is that rare? I did not know

I don't know. I'm a potential buyer trying to get a handle on this issue.

 

[DeaneG]

I don't know. I'm a potential buyer trying to get a handle on this issue.

With respect I'd suggest traveling to a Lucid studio, borrowing the car's fob and trying locking and unlocking it yourself. You can turn passive locking and unlocking on and off in the car's settings and see what you think. And/or link your phone as a mobile key and try that.

I've had my GT for over 2.5 years, and while I wish quick passive unlocking was 100% dependable, for me it's not a big issue. More of a quirk. I've never even thought about asking customer service about it.

 

[borski]

Yes. Is that rare? I did not know

No.

You just don’t have a ton of owners joining online forums going “my fob works great and I have no access problems.”

That said, the fob is a known issue. No, it is not as bad as some make it seem, but it also does seem to affect people somewhat unequally.

Yes, it is bad enough that Lucid is very aware of it.

 

[BS8899]

Maybe this is a solution....

 

[DeaneG]

Maybe this is a solution....
View attachment 27382

1) I don't think the Air has an OBDII port.
2) The fob itself is not the problem.

 

[BS8899]

1) I don't think the Air has an OBDII port.
2) The fob itself is not the problem.

True....but there is actually a OBDII to Ethernet converter. And the new FOB will have a couple of years of battery life!

 

[Cuestix]

After 9 months of almost daily driving (‘24 AT) I’ve had one occasion in January when the car didn’t unlock immediately when I pressed in the door handle while having a phone or fob in my pocket. Holding the fob up to the B-pillar unlocked the car. I needed to replace the fob battery and my phone as key wasn’t very reliable with the older app.

 

[Science]

No point in adding fuel to the fire, I think everyone understands and is aware of it.

To prospective buyers, yes Lucid is aware of this, and this has been fixed on the Gravity with a complete overhaul of the key fob. They've heard the complaints on the Air fob and are improving on it for the Gravity. Now, will us Air owners get an updated retrofit key fob to address our issues? Time will tell.

Your post makes it sound like the problem is with the fob on the Lucid Air. If so, how do you explain the fact that the problem happens when customers use their phone as a key. Same problem.
Lucid should make a very clear statement about what the problem is. We are not adding fuel to the fire when all we want is a "fix" so that we can get into our cars. That's it! That's all. Tell us why it's happening and that you are working on fixing it.

 

[segbrk]

Your post makes it sound like the problem is with the fob on the Lucid Air. If so, how do you explain the fact that the problem happens when customers use their phone as a key. Same problem.
Lucid should make a very clear statement about what the problem is. We are not adding fuel to the fire when all we want is a "fix" so that we can get into our cars. That's it! That's all. Tell us why it's happening and that you are working on fixing it.

It's not just the fob, it's the access module in the car which both the fob and the mobile key (app) talk to. We can't just get fancy updated Gravity fobs for our Airs, because it's an entirely different technology on the car's side.

 

[Science]

It's not just the fob, it's the access module in the car which both the fob and the mobile key (app) talk to. We can't just get fancy updated Gravity fobs for our Airs, because it's an entirely different technology on the car's side.

Makes sense. I get it that everything should be focused on getting Gravity out the door by the end of April. But, if new hardware is needed so that Air customers can get into their cars, we expect Lucid to do the right thing and recall cars that have annoying (and probably dangerous) lockouts.