Mobile key unlocking delay

[borski]

Anecdotally my mobile key has worked substantially better with 2.6.11 but maybe that isn't because of any intrinsic improvement in the firmwares of either car or phone...maybe there is just less interference lately in the 2.4 GHz spectrum where I park?

I have no idea. I wish I knew how to fix the issue for folks who have it.

 

[Science]

You’re not wrong.

I think part of the crux of the issue is that some people seem to focus *solely* on this single feature that doesn’t work as well as it should; that’s true, and it should work better.

But there are dozens of other things the car does exceptionally and had better than any Tesla; and people seem to forget that whenever they post here about the fob not working for them, or how “they are left stranded for 40 seconds” when all they had to do was push the button on the fob or push the door handle.

If those features aren’t working for you and you actually can’t get in the car, fine, you’re right.

If you are sending “thoughts and prayers” for a half minute instead of pushing the button or the door handle to open the car, you are only annoying yourself.

That’s just my opinion.

It’s not that anybody thinks it’s perfect. It’s that it isn’t the end of the world, and the car has many qualities, some of which are exceptional. This feature is not one of those qualities.

So push the button or door handle. Or don’t. But stop telling us you wish you didn’t have to? We know you have to. We also wish you didn’t have to. But you do. Telling us you do adds to the great chorus of “we know” but does not accomplish much else.

I hope that makes sense and didn’t come off aggressive. That’s not my goal at all.

I guess I am one of the people who feels "dressed down" because of bringing up this issue more than once. I don't know LuvLucy and I never messaged them so I note they also take some of the complaints as being characterized as whining.

You write that the car does a lot of things well; it does. It does a lot of things well. I hope you see that comments like that are beside the point. There are lots of unhappy customers here who are annoyed by unlocking.

Remember: I for one am simply asking for a statement from Lucid. I listed five or six points I wish they would address. Chief among those "asks" is an answer to the simple question, "Will it get better...we're working on it." Silence just adds to the frustration.

BTW...I note that some say having Wi-FI on or off is irrelevant. I note here that the Lucid service center told me to turn it off. An official statement from Lucid would be most welcome.

 

[borski]

I guess I am one of the people who feels "dressed down" because of bringing up this issue more than once. I don't know LuvLucy and I never messaged them so I note they also take some of the complaints as being characterized as whining.

You write that the car does a lot of things well; it does. It does a lot of things well. I hope you see that comments like that are beside the point. There are lots of unhappy customers here who are annoyed by unlocking.

Remember: I for one am simply asking for a statement from Lucid. I listed five or six points I wish they would address. Chief among those "asks" is an answer to the simple question, "Will it get better...we're working on it." Silence just adds to the frustration.

BTW...I note that some say having Wi-FI on or off is irrelevant. I note here that the Lucid service center told me to turn it off. An official statement from Lucid would be most welcome.

I agree with everything you wrote.

I cannot change whether you or anyone else feel “dressed down,” and that is certainly never my or any other mod’s intent. Again: nobody thinks the unlocking is perfect or good, especially if it doesn’t work for you.

It is the worst thing about the car, on a relatively short list of things that are bad about the car. It is also not the end of the world if you have to use a workaround. Both things can be true at the same time, but how true they are depends on your perspective (and mine).

While those comments for you may be beside the point, our audience is everyone on this forum.

I simply don’t think we need another 500 pages discussing the fact that: the mobile key is not perfect and doesn’t work for some people, and the same holds true for the fob.

That has been true since the car came out. It has improved over time, but not to where it needs to be yet.

There are some abstract contractual reasons that have been stated for this, around something legal preventing them from replacing the fob. Lots of other conjecture about the mobile key and your Bluetooth stack being asleep, etc. Both have improved over time, but neither is perfect or where it needs to be yet.

Some folks have no issues with it at all. Others have issues with it regularly.

Lucid is aware of the issue. Obviously.

I agree and would love a statement of some kind.

But: am I wrong? Is there benefit to rehashing more of the same? That’s my only point. Not that there isn’t an issue.