You try to get me in trouble!
I don’t want to bash Lucid Air. It is a fine specimen of hardware engineering marvel. However, as modern days things going into digital tech such PC, smart phone and internet, the Graphical User Interface (GUI) is also commonly tech part of luxury. Lucid is indeed still working in progress. Not to take away the milestones they did in the last 20 months of all the bugs fixes and features they ardently pushed out. The GUI aspect is still a bit behind in Rivian and I’m sure will get caught up eventually.
But what I also do agree with
@Drendino is on the business execution of Lucid management. Because of Lucid prematurely pushed out a product that had unstable software with many OTA update patches, it cascaded to marketing strategy deterioration and customer care team overwhelmed with bugs issues. Organization like Edmunds forked out $140k + tax thought that price tag should deserve better experience and thus gave bad publicity review. There are many early adopter owners also not as patient or forgiving as I am also shared same sentiment as Edmunds. I don’t blame them because those guys are the standard demographic of buying German highend luxury of ‘that just work!’
Lucid UX2.0 has done justice to rectify the overwhelming noises of complaints, but stigma is already created. Today’s Lucid GUI is much better than 2020 Dec GUI and will only get better from here. So whoever bought Pure trim actually are blessed don’t have to experience what early DE and GT owners went through.