Gravity Bugs / Issues

[hank-iv]

Well the verdict is in for my "key card not enabling drive" issue.

The connector to the security node that enables the car to go into gear is bent and the metal casing around that connector is broken.
The supplier of the center console, during assembly, has been pushing the cup holders into place on the console.
Doing so causes the bottom of the cupholders to press into and bend/break the connector to the sentry node.

This sounds very familiar to what another member mentioned, but w/o details.

The wire from the sentry mode to the nfc reader for the key card should be routed around the cupholders instead of under the cupholders.
That routing keeps the security node connector from being so close to the cupholders bottom that risk of bending/breaking doesn't exist.

The mobile tech mentioned this as a possible cause even before he started working.
He's seen it on another Gravity in their shop and has seen pictures from other techs.

Lucid has issued a technical service campaign for the issue.
Currently the campaign is for range of VINs unless a customer notifies Lucid of an issue.
The connector cannot simply be replaced because the supplier is not providing individual parts; only complete consoles.

I asked how long.
The tech knows of another tech who found the issue and parts were ordered on Aug. 5.
The part has been installed, so possibly around two weeks, but the tech was sure.

I mentioned my concern with not having a key card as a backup if the key fob isn't working.
He said I could call the service manager anytime and a tech would be notified to remotely start the car.

This possibly explains the recent production stoppage.
Also, to me, this isn't on Lucid specifically; it's the parts supplier.
However, I do wonder why this wasn't caught during post production and pre-delivery inspection.
There's probably a good reason; I just don't have it.

"Also, to me, this isn't on Lucid specifically; it's the parts supplier."

In the Marines it was hammered into us that you can delegate authority, but not responsibility. In this case, they picked the supplier, so they own them.

 

[hydbob]

Well the verdict is in for my "key card not enabling drive" issue.

The connector to the security node that enables the car to go into gear is bent and the metal casing around that connector is broken.
The supplier of the center console, during assembly, has been pushing the cup holders into place on the console.
Doing so causes the bottom of the cupholders to press into and bend/break the connector to the sentry node.

This sounds very familiar to what another member mentioned, but w/o details.

The wire from the sentry mode to the nfc reader for the key card should be routed around the cupholders instead of under the cupholders.
That routing keeps the security node connector from being so close to the cupholders bottom that risk of bending/breaking doesn't exist.

The mobile tech mentioned this as a possible cause even before he started working.
He's seen it on another Gravity in their shop and has seen pictures from other techs.

Lucid has issued a technical service campaign for the issue.
Currently the campaign is for range of VINs unless a customer notifies Lucid of an issue.
The connector cannot simply be replaced because the supplier is not providing individual parts; only complete consoles.

I asked how long.
The tech knows of another tech who found the issue and parts were ordered on Aug. 5.
The part has been installed, so possibly around two weeks, but the tech was sure.

I mentioned my concern with not having a key card as a backup if the key fob isn't working.
He said I could call the service manager anytime and a tech would be notified to remotely start the car.

This possibly explains the recent production stoppage.
Also, to me, this isn't on Lucid specifically; it's the parts supplier.
However, I do wonder why this wasn't caught during post production and pre-delivery inspection.
There's probably a good reason; I just don't have it.

It probably wasn't caught because moving it around most likely aggravates the issue with tugging the cabling. My fob and key card have always worked from day 1 so it's not an issue for all. Maybe I can get a new console soon =)

 

[msaunders9430]

"Also, to me, this isn't on Lucid specifically; it's the parts supplier."

In the Marines it was hammered into us that you can delegate authority, but not responsibility. In this case, they picked the supplier, so they own them.

Absolutely.
Not a marine, but having been in leadership positions during my career, ultimate responsibility is on leadership.
However, leadership doesn't perform every individual task.
There are employees, teammates, soldiers.

So if an operation, mission, project, etc. doesn't go completely as planned, those in leadership bare the responsibility.
However, that doesn't mean those working with the leaders don't play a role.

Ultimately, Lucid is responsible for their decisions on parts suppliers.
However, they didn't assemble the parts.

So, I'll clarify my statement: This isn't completely on Lucid; the parts suppliers were a contributing factor to the key card issue.
A failed Marine mission due to helicopter pilot error; ultimate responsibility on the top brass, contributing factor, pilot error.

 

[msaunders9430]

It probably wasn't caught because moving it around most likely aggravates the issue with tugging the cabling. My fob and key card have always worked from day 1 so it's not an issue for all. Maybe I can get a new console soon =)

I have read the "tugging the cable" theory.
The mobile tech said cupholder impingment moreso than wiring/cabling movement.

As more details come out, that could change.
The theory does make sense unless the security node,nfc reader, and connecting wire/cable are on the same part of the tray and there is no movement between them.

 

[jered]

Ahh I just thought maybe you had already tried to replace the battery.

Keep us posted. A battery that only last 2 months is troublesome.

Replacing the battery solved it! Yes, a fob battery that lasts 2 months is worrying.... the tiny homunculus fobs for our X last about 3 years with similar functionality to the Gravity fob..

 

[Gravitaas]

First post.
My GGT has spent more time in the service center than in my garage!
Many issues:
1. None of the passenger doors unlock and open from the outside unless the driver door is unlocked and opened.
2. Squeaky passenger seat
3. Cabin wind noise and window glass not aligning properly causing a whistling noise.

Does the charge port door feel flimsy/plasticy?

 

[jered]

1. None of the passenger doors unlock and open from the outside unless the driver door is unlocked and opened.

Weeeeeeeird.

Does the charge port door feel flimsy/plasticy?

It feels about the same as a gas vehicle fuel door to me, but it's a bit of a surprise coming from a Model X. Why is it so big?

 

[hydbob]

Weeeeeeeird.

It feels about the same as a gas vehicle fuel door to me, but it's a bit of a surprise coming from a Model X. Why is it so big?

Probably the original design was for the CCS port which is much larger.