Drive System Fault Megathread

[hydbob]

Just out of curiosity, how to force the car to go deep sleep? Does exiting and locking it from key fob is sufficient to put in deep sleep or is there a time component too for which we need to wait for certain time period for deep sleep?

I was told 30 minutes previously.

 

[borski]

I was told 30 minutes previously.

For what it’s worth, you can see the status at all times with Home Assistant. You can watch it switch from Wink to Sleep so that you know when it is asleep.

 

[fatturtle]

Just out of curiosity, how to force the car to go deep sleep? Does exiting and locking it from key fob is sufficient to put in deep sleep or is there a time component too for which we need to wait for certain time period for deep sleep?

Customer Care advised me that the car needs to be unoccupied (heavy items removed from seats if there are any), hazard lights off, locked, and bluetooth on your phone turned off (disables the mobile key during the power cycle). Once locked, stay at least 25 feet away from the car so it doesn't sense any keys and wait 10 minutes. We only ended up waiting 8 minutes and the car was able to power cycle and clear the faults.

 

[fatturtle]

Update on the automatic vehicle hold, brake system, and drive system fault that immobilzed the car for future reference for y'all if you ever run into the same issue:

The front and rear drive unit coolant pumps had internal faults and overheated. It did not appear that it was an original factory installation issue as nothing looked out of place and all wiring was done correctly with no leaks. Might have just been a faulty part. They replaced both and tested with no issues. Car's on a tow truck on the way back to me now and hope that's the last of it.