Good to hear you got your car back and Lucid seems to understand the problems and rectifies it. I've had mine almost a year, no issues except a few trim problems which were easily fixed.
I’ve had resistance heating go bad before (not on the Lucid) - but usually it’s the ones in the seat, not by the fan.
The issue was a mismatch between the version of the heater unit and the version number of my replacement wunderbox. A change was made to one of them recently (not sure which) and now the service centers have to be careful to make sure that the right heater is in place with the right rev of the wunderbox. Obviously the factory gets it right, but my issue was i needed a replacement wunderbox a few weeks ago and service forgot (or never knew) that i needed the newest heater unit to go with the newest wunderbox. That's what the service rep at Millbrae told me.
It happened to me today, right when i was leaving for a long Journey, I might have still me able to drive the car but with no AC or heat as the discussion on this forum suggested and i noticed that the compressor was not working just the fan. It was 90F today and how was i supposed to or risk driving the vehicle for 7-8 hours Journey with this issue on? It got me so angry and frustrated. Although, i had another car which i eventually took instead, but this is not the solution. I've been really advocating this car and company when anyone asks but i will not be as thrilled to talk about it anymore. I called customer service right after seeing this error msg, i had to wait for a while until i left my number to automation to receive a call back twice which took them 20-30 minutes to get back and both times it was the same voice, which got me wondering if there's only one guy handling all the issues, and it was 1pm in the afternoon (not after hours or anything). I still love this car but this issue today and the issues others have been reporting on this forum are beginning to kill the vibe for me.Suddenly got this message, and of course I’m on a trip 400 miles from home for next 3 days.
Anyone seen this one? Tried logo reboot and leaving car for 90 minutes for the time-out reset. Message persists.
View attachment 16892
Customer care says there’s no one to diagnose that until Monday.
I had this alert today, It affects AC too
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Just got my vehicle picked up in NJ and taken to PA for service, i hope it doesn't take that long to figure out the issue but i must say that i appreciate Lucid's client service and response to my problem. I've been given a luxury rental as a replacement until my car is fixed. Have had so many luxury cars over the years but never experienced this kind of customer service and care. Not ideal circumstances, as i was leaving for a long trip which i had to cancel due to the error code but i get it! things happens? I just hope that they soon figure out these issues, so neither a client suffers a mishap nor the company, loosing customers, i really want Lucid motors to go long way.Suddenly got this message, and of course I’m on a trip 400 miles from home for next 3 days.
Anyone seen this one? Tried logo reboot and leaving car for 90 minutes for the time-out reset. Message persists.
View attachment 16892
Customer care says there’s no one to diagnose that until Monday.
Diagnosis: Wiring chewed up by fuckin rodents
Wait, what? In NJ?Diagnosis: Wiring chewed up by fuckin rodents
)
Interesting seeing your earlier post about your situation and how you immediately jumped to blaming Lucid and your attitude changed before you got the diagnosis. I'm curious how you feel now?Diagnosis: Wiring chewed up by fuckin rodents
Wait, what? In NJ?
(On second thought, I see you live in Hoboken… that explains it!
You're right, I got frustrated so i complaint, but when i received good service, i acknowledged it. Any one in my situation would be frustrated getting stranded right before a long trip with family and then there is no one to contact due to the weekend. Customer service guy told me some one will call on Monday, however, i had to contact them again on Tuesday myself to get a hold of some one at the service center. But once, i was transferred to one, i received help i needed. Who would have thought of a rodent issue. Apparently, some auto companies use plant based oil for wire coatings that attract rodents, i just learnt it recently. One of my neighbors had his Porsche's wiring gotten chewed up just after my incidence.
That’s an odd one, as it looks like a 12v issue or a fuse or something; that sucks. It should hopefully be a quick fix.
I hope so! They just towed it back to Millbrae. I do have to say that the service has been very good so far.That’s an odd one, as it looks like a 12v issue or a fuse or something; that sucks. It should hopefully be a quick fix.
Hopefully clear driving after that!
