Suspension Clunk

[sri]

Looking back on the service invoice it reads that they replaced the LH Front Damper Spring Assembly. I can provide a copy of the report if you like. The clunking noise was eliminated.

My new SA says its normal , need to ask my old SA.

 

[NewAirPure]

My new SA says its normal , need to ask my old SA.

My tech the first time I went in for it had the verbatim response as “It’s normal, I don’t hear anything that sounds abnormal”….i was like nope keep it and look at it…..

 

[Jmh1023]

Yes please I have my appointment April 1st

Here ya go

 

[westhouse1983]

Just kidding - it’s being towed to a shop in Fort Worth where the remote techs will replace the woofer.

No getting the suspension clunk fixed for me I guess lol

Did you ever get the clunking issue repaired and if so, what was the cause?Based upon your earlier video, I am experiencing the very same. Thank you.

 

[mustafam1]

Did you ever get the clunking issue repaired and if so, what was the cause?Based upon your earlier video, I am experiencing the very same. Thank you.

Nope it’s actually going to be looked at for the 7th time July 8th for this issue along with a busted woofer - which doesn’t matter at this point because my lease is almost up.

I’ll never consider a Lucid again. #CompromiseEverything

 

[westhouse1983]

Nope it’s actually going to be looked at for the 7th time July 8th for this issue along with a busted woofer - which doesn’t matter at this point because my lease is almost up.

I’ll never consider a Lucid again. #CompromiseEverything

Thank you for your quick response. I am expecting a call back from the Richmond Virginia Service Center with an appointment. It is a two hour drive for me, so not the most convenient. I will post my experiences once the visit is completed and hopefully, include information regarding resolution. By the way, when you experience the clunking, do you feel vibrations through to the steering wheel? As best as I can discern, I do not feel such vibrations, which may or may not help isolate the cause. Again, thank you.

 

[Judd]

looks like this is somewhat of an older thread but I just came across it and thought I would share my experience. I have had the clunk and rattle noise a few times and I'm trying to schedule what would be my third service appointment. Below is the summary from my last service center visit in February, hope it helps some of you. Something with the sway bar.

"Road tested vehicle over multiple types of roads and confirmed customer concern when going over un even road. Noise emitting from the front right area. Lifted the vehicle removed both front wheels an continued to inspect both front sway bar end links and found them torqued and ok. Removed both front sway bar end links and road tested the vehicle again and found no noise present driving over un even roads. Lifted the vehicle again and preloaded the front right suspension and confirmed noise from the front right sway bar bushing. Removed the front tub removed top service trim piece and inspected the front subframe and was ok. Inspection found both front sway bar bushing hardware not properly torqued causing rattle noise. Removed and replaced both front hardware bolts reinstalled everything in reverse order road tested once more and confirmed service is complete."

 

[westhouse1983]

looks like this is somewhat of an older thread but I just came across it and thought I would share my experience. I have had the clunk and rattle noise a few times and I'm trying to schedule what would be my third service appointment. Below is the summary from my last service center visit in February, hope it helps some of you. Something with the sway bar.

"Road tested vehicle over multiple types of roads and confirmed customer concern when going over un even road. Noise emitting from the front right area. Lifted the vehicle removed both front wheels an continued to inspect both front sway bar end links and found them torqued and ok. Removed both front sway bar end links and road tested the vehicle again and found no noise present driving over un even roads. Lifted the vehicle again and preloaded the front right suspension and confirmed noise from the front right sway bar bushing. Removed the front tub removed top service trim piece and inspected the front subframe and was ok. Inspection found both front sway bar bushing hardware not properly torqued causing rattle noise. Removed and replaced both front hardware bolts reinstalled everything in reverse order road tested once more and confirmed service is complete."

Judd, thank you very much for sharing the information that you provided. I spoke with the Service Technician who called me back yesterday. He explained that there is a nylon bushing that may not have been torqued correctly at the factory (my Air GT has 4,800 miles and was delivered to me in December of 2024). Based upon the information that you shared, it would seem that I am experiencing the same issue as you did and I am therefore hoping that by retorquing the nylon bushing, the clunking will disappear. My GT will be picked up next week and a loaner left for me. The Service Technician believes that the repair should not take more than a day; however, your experience of this matter still not being resolved, worries me. I will post an update post repair. Again thank you for your response.

 

[Judd]

I am still trying to get into service for the latest noise. This time it's not as prevalent but I want to address it before it gets worse. And, I have extreme issues with the sound system constantly not working but that's a whole other frustrating topic. I just read through the other past service records and apparently the first time they fixed a noise it had something to do with a break line. Any time I went up an incline like a driveway it would emit a loud popping sound. It was also from the front end/wheels and it took a couple of service calls for them to figure it out. If you are going to have your car serviced then you may as well have them check this as well. Here was their solution:

"After multiple attempts of manipulating the right front suspension area and compressing the shock and turning the wheel, found ABS plastic brake line
hose that's zip-tied to the reservoir to be loose and coming on contact with the frame rail and getting caught on the lip and once the lip catches the frame
rail a loud pop noise can be observed.
Removed abs plastic holding line and cut old zip tie out. Inspect and re-install plastic brake line holding and use new zip tie and make sure it is secure as
well as no longer making contact at this time."

 

[fltingck]

I am having the same issue with my 2024 Air Pure... Metallic clunk / rattle from the driver's side front which sounds like a loose suspension component. Technicians at the Torrance service center could not replicate the issue, so I had to drive down to reproduce the problem in person (which I did). Will follow-up when I hear back from the Torrance service center later this week.

 

[westhouse1983]

Fltingck,

My apologies for the delay in responding.

Thank you for your message. My issue, which "sounds" similar to the one that you are experiencing has been resolved. Hoping that the following is helpful to you, I am including in quotes, the Work Summary that was provided to me following my satisfactory repair:

"Work Summary
Job: 1 Front Axle

Pay Type: Warranty

Concern: Customer states, there is a clunking noise from the front driver's side wheel when driving at low speeds. Also a rattle noise is heard.

Cause: Driver front sway bar end link nut was not torqued to specification

Corrections: Test drove vehicle and duplicated noise, sourced noise to be coming from the front driver suspension area, lifted vehicle up and inspected
suspension components, found driver front sway bar end link nut was not torqued to specification, replaced torqued sway bar end link nut to
specification, test drove vehicle again, found noise is no longer present


Labor Description Action Total Price
Chassis General Diagnosis Chassis General Diagnosis Diagnostic 0.0
Non-Time Non-Time 0.0
Part Number Part Description Quantity Unit Price Total Price
P00-F334DD-00 NUT M10-1.5 10 STEEL FLANGE
NYLON LOCK Zn/Ni HEX

1.00 $0.00 $0.00"

I hope that the issue you are experiencing is resolved soon. Wishing you all the best.

 

[fltingck]

Fltingck,

My apologies for the delay in responding.

Thank you for your message. My issue, which "sounds" similar to the one that you are experiencing has been resolved. Hoping that the following is helpful to you, I am including in quotes, the Work Summary that was provided to me following my satisfactory repair:

"Work Summary
Job: 1 Front Axle

Pay Type: Warranty

Concern: Customer states, there is a clunking noise from the front driver's side wheel when driving at low speeds. Also a rattle noise is heard.

Cause: Driver front sway bar end link nut was not torqued to specification

Corrections: Test drove vehicle and duplicated noise, sourced noise to be coming from the front driver suspension area, lifted vehicle up and inspected
suspension components, found driver front sway bar end link nut was not torqued to specification, replaced torqued sway bar end link nut to
specification, test drove vehicle again, found noise is no longer present


Labor Description Action Total Price
Chassis General Diagnosis Chassis General Diagnosis Diagnostic 0.0
Non-Time Non-Time 0.0
Part Number Part Description Quantity Unit Price Total Price
P00-F334DD-00 NUT M10-1.5 10 STEEL FLANGE
NYLON LOCK Zn/Ni HEX

1.00 $0.00 $0.00"

I hope that the issue you are experiencing is resolved soon. Wishing you all the best.

Appreciate the quick response! Will send this over to the service team in Torrance.

 

[miscreant]

I had EXACTLY this problem. Drove me crazy. Took it in and they worked on it for a couple of weeks, when I got it back it had the same problem. Went for a drive with the lead tech and he said--yep there it is, we didnt get it, lets try again. They kept it another couple of weeks and when I got it back it was fixed. Here's what the service order says, which matches up with some other folks in this thread:


Job: 1 Front Axle

Concern: (Previous WO-163063 -customer did a test drive with Foreman, verified the concern)

Customer noticed a jiggling sound from the front driver's side when driving on bumpy roads or over speed bumps. The customer states occasional creaking from the same area when going over speed bumps right after startup, especially in colder weather.

Cause: The noise was coming from the left front suspension. Confirmed after the test drive

Corrections: Test drove the vehicle on rough roads and over bumps and the noise was coming from the left front suspension and it seemed like it was a sway bar link noise. Decided to check the torque specification of the sway bar links and it was within specification . The sway bar brackets that holds it down to the front subframe needed to be checked but the tub assembly needed to be removed. After removing the tub and checked the torque specification for those sway bar brackets found them to be out of specification. Torqued the bolts to factory specification and installed everything back in place and test drove the vehicle again but the noise was still present. Checked for the proper torque specification on the rest of the left front suspension. found the left side tie rod arm that attaches to the knuckle to be out of torque specification and the camber arm link was out of torque specification . Checked the rest of the suspension on the left side. Installed the tire back in place and performed another test drive with the shop foreman and the noise was not longer present.

 

[Miami_Lucid_Man]

Lucid picked up my car for service today (2025 Pure) for a right front “creak” over uneven surfaces where the suspension flexes. The prior mobile tech confirmed it with video. I have a feeling it’s going to be the same issue. He said they see it from time to time. Hopefully a quick turnaround.