I have never not been able to get into the car. I have the valet card in my wallet and only needed to use it once multiple updates ago. The car always locks. It is just a question of when. I deleted the Phone as a key to try and minimize variables. I carry the key fob. Unlocking the car can be immediate, or it might be a few seconds, or you might wait 5 seconds, with no result, then press the handle which may or may not work. Then from your pocket or purse get the fob and press the fob “button”, which has always worked except that one time. The standard is first time, every time, immediately. Is there anyone who will testify the Lucid unlock/lock works as well as a BMW, GM, or Honda, or ????? There is not one customizable feature. In my opinion it is spectacularly bad. I can not enjoy a car that does not unlock and lock when I want it to every time. Every time the first time. Yes, I can get the fob out of my pocket, yes I can do 5 button presses to close the garage door, yes I can press Bluetooth as an input every time I want to listen to something on my phone, yes I can mount my phone somewhere and use it for Nav because the car Nav sucks, yes I can use the mirrors and ignore the park distance. This is a 180k car. I expect the basic systems to work and to be better than a Kia. No offense to Kia, they lock and unlock as expected every time.