My Tidal freezes were before and after update. Customer service had me do the hard reboot (valet key to lock and 30 minutes of car in isolation) to no avail. They are also trying to figure out why my trunk only opens slightly most of the time whether it’s from pilot panel, mobile key or manual touch. Also trying to get me @pam4_AGT’s set up for my 19” wheels.
I thought the same thing but have found dropouts with Spotify to be almost as common. I think a poor cellular coverage area just screws everything up.
My mobile key is actually working better for me post updateI’m afraid to say that the latest OTA was maybe a case of one step forward one step back. Nav is arguably better and fob can now open both trunks. But mobile key function seems worse and also seems to be having a higher frequency of minor annoyances throughout the drive
Oh that’s great to hear! Mine was working almost flawlessly previously so now it’s degraded slightly but noticeably. So maybe it’s just relative.
I have been having the freezes a lot more since the update. One thing I found, though not super easy to do when driving, is to advance the music to later in the song using your finger. I agree that it feels like a bandwidth problem, but once you encounter it, the song won't start back up on it's own when the bandwidth returns.
This is purely anecdotal, but even with just my phone usage, the cell network seems to be slower than before.
I’m still waiting
Call customer support and ask them to have the update pushed to your car.
I emailed Millbrae last week - no update, nor reply.
I called. The people in support are always GREAT. I had the update within 30 min.
The NAV is way better, and the majority of users aren’t experiencing issues. You should upgrade, imho.
This is the problem with forums. Little issues get mentioned in a small pool of owners they get blown out of proportion. If you want to sit and wait until the next update then that’s fine but a majority of owners in here seemed to get through the update unscathed.
Dont have it yet but thanks for sharing your experience.
Dont we only have a small pool of about 2K
. I need to take some time to absorb everything. I have just had it a week and driven it 4 times and faced some issue every time. If saying I might wait a few days isnt really blowing it out of proportion IMO.
There certainly isn’t 2K owners in this forum. Even if 20 owners had an issue it’s not even 1% of the cars on the road that had an issue.Dont we only have a small pool of about 2K
The Service Rep at a Service Center or Lucid Customer Care? I believe most people have had updates pushed by calling Lucid Customer Care not the Service Centers. I could be wrong.
