Setup Actions / Delivery Checklist

[Adnillien]

My DA is obviously terrible compared to your experience. He does not communicate unless I send him an email and then it is days after. I emailed him early this week and still no response. I might be more understanding with the whole process with more communication, but I think the tact he is taking is that if he doesn't have any information to tell me, then he doesn't communicate. Why he doesn't have more information is up to speculation.

I understand your frustration and agree with your complaints. I don't want anyone to think that all of the DAs are the same because there are some really good ones.

 

[CLTGT]

Who would i even ask? He is my only contact.

 

[Sandvinsd]

I understand your frustration and agree with your complaints. I don't want anyone to think that all of the DAs are the same because there are some really good ones.

If there were some DAs actually communicating this information, then it would be stated here. Since no one on the forum has relayed information from a DA about the questions we have been raising, there are not "some really good ones."

 

[CLTGT]

Might be more appropriate to say that there are some DAs who communicate with nothing really meaningful to say and there are some that don't communicate because they have nothing meaningful to say.

 

[hydbob]

Might be more appropriate to say that there are some DAs who communicate with nothing really meaningful to say and there are some that don't communicate because they have nothing meaningful to say.

Pick your poison?

 

[CLTGT]

Pretty much the same either way.

 

[Sandvinsd]

Pick your poison?

I would appreciate a proactive DA who gets information and is allowed to provide us with real answers to our questions.

 

[hydbob]

I would appreciate a proactive DA who gets information and is allowed to provide us with real answers to our questions.

I think the thing to focus on in your statement is "allowed"

 

[Sandvinsd]

I think the thing to focus on in your statement is "allowed"

Yup. and that is the reason I am currently a very dissatisfied customer. They still have an opportunity to change my opinion, but the window is closing.

 

[Frank]

Any update on the delivery hold up?

 

[Frank]

Has anyone received an update on the delivery situation.
It would be nice for some updates from factory.

 

[MPawelek]

What happened to the fellow with the drone flying over the factory parking lot counting Lucids ready for shipping?

 

[Dortreo]

I think the thing to focus on in your statement is "allowed"

There's another possibility: DAs could be telling us things but asking us not to post on forums. There was a request from a member to take down some comms from a DA recently on these forums. I'm guessing that some DAs may have been burned by telling a customer something meant to be in confidence then seeing it show up on these forums and maybe inaccurately at times. Just a guess.

 

[Easyrider949]

What happened to the fellow with the drone flying over the factory parking lot counting Lucids ready for shipping?

You mean Bear’s Workshop. He still does a drone fly over every Wednesday & Friday and sometimes on Monday. You can see it on his YouTube channel.

 

[Bbq9]

Here is the final final version. Picking up my car tomorrow morning.

Lucid Dream Delivery Checklist
- Homelink Instructions
- Alexa voice command training needed?
- Navigation Set Up - Set Upper Nav Screen to 3D and lower to 2D
- Check Surround View for Parking Assistance
- Check Both Front Seats Heat and Cool Ventilation
- Check Seatbelt Retraction and Height Adjustment - All Seats
- Check Air Vents Adjustability
- Check Windshield Wipers - Proper Seating and Operation
- Trunk rubber gaskets
- Trunk alignment and clearance at bottom – Sharp Edges? Marks?
- Rear door seals
- Open/Close “Frunk” multiple times to ensure smooth operation using Fob and from inside the car
- Adjust the Side Bolsters all the way in and all the way out to see if any “popping” noise
- Massage Seats – Try the Deep Setting on Level 1, 2, and 3 to see if any difference?
- Setting up Profiles for Key Fob and Mobile Key
- Mobile Key setup on Lucid App
- Facial Recognition Profile Setup
- Key Card vs Key Fob vs Mobile App (Iphone) for Locking/Unlocking (all on person)
- Make sure all door handles respond to pushing/pulling
- Approaching with paired mobile key causes vehicle to unlock (various angles).
- Unlock vehicle with non-paired key and make sure it recognizes main driver's face
- Window shades operation fully functional
- Instructions for Hard and Soft Resets
- Reboot sequences: power the car down and back up to check screen loading because some cars are in service for a couple days to replace a faulty module
- License Plate attachment – proper screws and tightness
- PPF and Ceramic Coating – What does Detail Shop need -Key fob or Key card?
- Setting Up Lucid App and proper charging procedure with EA (EA Account Setup)
- Siri Shortcuts on Lucid App
- Bluetooth operation for Apple Music and books on tape (not “Audible” app)
- Quality of Glass and Carpets? Scratches on paint or glass?
- How to Remove and Replace Aero Covers on Wheels?
- Full Test Drive with Rep before leaving Center – Use Alexa And Navigation To Find Nearby EA Charging Station and “Top Off” – Any unusual fan squeal noise?
- Order Lucid Home Charger Unit
- Owner’s Manual Hard Copy?
- When will Apple CarPlay be available?

I reworked your final version @SaratogaLefty
particularly as I am a new to EV owner.

really it was just formatting
Lucid Dream Delivery Checklist
How-to

• Set up garage opener / Homelink
• Set up Alexa voice command
• Navigation Set Up - Set Upper Nav Screen to 3D and lower to 2D
• Setting up Profiles for Key Fob and Mobile Key
• Mobile Key setup on Lucid App
  • Key Card vs Key Fob vs Mobile App (Iphone) for Locking/Unlocking (all on person)
  • What does Valet need -Key fob or Key card?
• Facial Recognition Profile Setup
• Instructions for Hard and Soft Resets
• Reboot sequences: power the car down and back up to check screen loading because some cars are in service for a couple days to replace a faulty module
• Setting Up Lucid App and proper charging procedure with EA (EA Account Setup)
• Siri Shortcuts on Lucid App
• Bluetooth operation for Apple Music and books on tape (not “Audible” app)

Quality check

• Check Surround View for Parking Assistance
• Check Both Front Seats Heat and Cool Ventilation
• Check Seatbelt Retraction and Height Adjustment - All Seats
• Check Air Vents Adjustability
• Check Windshield Wipers - Proper Seating and Operation
• Trunk rubber gaskets
• Trunk alignment and clearance at bottom – Sharp Edges? Marks?
• Rear door seals
• Open/Close “Frunk” multiple times to ensure smooth operation using Fob and from inside the car
• Adjust the Side Bolsters all the way in and all the way out to see if any “popping” noise
• Massage Seats – Try the Deep Setting on Level 1, 2, and 3 to see if any difference?
• Make sure all door handles respond to pushing/pulling
• Approaching with paired mobile key causes vehicle to unlock (various angles).
• Unlock vehicle with non-paired key and make sure it recognizes main driver's face
• Window shades operation fully functional
• License Plate attachment – proper screws and tightness
• Quality of Glass and Carpets? Scratches on paint or glass?
• How to Remove and Replace Aero Covers on Wheels? (Dream Edition only)

Walk (drive) through

• Full Test Drive with Rep before leaving Center – Use Alexa And Navigation To Find Nearby EA Charging Station and “Top Off” – Any unusual fan squeal noise?
• Order bike rack / V2Hh Home Charger Unit?
• Apple CarPlay status?
• Spare badge in case of wrapping

 

[SaratogaLefty]

I reworked your final version @SaratogaLefty
particularly as I am a new to EV owner.

really it was just formatting
Lucid Dream Delivery Checklist
How-to

• Set up garage opener / Homelink
• Set up Alexa voice command
• Navigation Set Up - Set Upper Nav Screen to 3D and lower to 2D
• Setting up Profiles for Key Fob and Mobile Key
• Mobile Key setup on Lucid App
  • Key Card vs Key Fob vs Mobile App (Iphone) for Locking/Unlocking (all on person)
  • What does Valet need -Key fob or Key card?
• Facial Recognition Profile Setup
• Instructions for Hard and Soft Resets
• Reboot sequences: power the car down and back up to check screen loading because some cars are in service for a couple days to replace a faulty module
• Setting Up Lucid App and proper charging procedure with EA (EA Account Setup)
• Siri Shortcuts on Lucid App
• Bluetooth operation for Apple Music and books on tape (not “Audible” app)

Quality check

• Check Surround View for Parking Assistance
• Check Both Front Seats Heat and Cool Ventilation
• Check Seatbelt Retraction and Height Adjustment - All Seats
• Check Air Vents Adjustability
• Check Windshield Wipers - Proper Seating and Operation
• Trunk rubber gaskets
• Trunk alignment and clearance at bottom – Sharp Edges? Marks?
• Rear door seals
• Open/Close “Frunk” multiple times to ensure smooth operation using Fob and from inside the car
• Adjust the Side Bolsters all the way in and all the way out to see if any “popping” noise
• Massage Seats – Try the Deep Setting on Level 1, 2, and 3 to see if any difference?
• Make sure all door handles respond to pushing/pulling
• Approaching with paired mobile key causes vehicle to unlock (various angles).
• Unlock vehicle with non-paired key and make sure it recognizes main driver's face
• Window shades operation fully functional
• License Plate attachment – proper screws and tightness
• Quality of Glass and Carpets? Scratches on paint or glass?
• How to Remove and Replace Aero Covers on Wheels? (Dream Edition only)

Walk (drive) through

• Full Test Drive with Rep before leaving Center – Use Alexa And Navigation To Find Nearby EA Charging Station and “Top Off” – Any unusual fan squeal noise?
• Order bike rack / V2Hh Home Charger Unit?
• Apple CarPlay status?
• Spare badge in case of wrapping

Looks good!! You should remove the “top off at EA station”. It won’t work until all the paperwork you sign at Delivery (not Docusign) is submitted and processed.

 

[Bbq9]

Looks good!! You should remove the “top off at EA station”. It won’t work until all the paperwork you sign at Delivery (not Docusign) is submitted and processed.

maybe the more we try the more likely they will improve the process

 

[hydbob]

maybe the more we try the more likely they will improve the process

Also with regards to Alexa, you NEED to have your Alexa account before you can link it in the car. So do that prior to picking up your car

 

[rbbarry]

What is "Spare badge in case of wrapping" - what does this refer to?

 

[hydbob]

What is "Spare badge in case of wrapping" - what does this refer to?

If you do a full PPF wrap on the car, the wrap place will remove the badging on the trunk to wrap it. A spare badge is in case they can't put the original back on.