My mobile key (phone) experience has been:
- Occasionally works as expected and unlocks the doors when I approach the car
- Occasionally works to unlock the doors when I press on the car door handles without unlocking the phone
- Usually works and unlocks the doors when I fish it out of my pocket and unlock the phone
- Occasionally will require unlocking the phone and pressing on the door handles before the car unlocks
(
Once I get to this point in the process, odds are I’m going to be standing there for a bit waiting for the car to respond)
- The next thing I try is to open the Lucid app. Sometimes the act of opening the app coincides with the car unlocking, but I’m not sure it’s a correlation.
- Finally, I use the app to unlock the car. If the Bluetooth connection with the mobile key gets established while this whole process is happening, the car will unlock quickly. If not, the unlock command will wend its way through the cellular network in about 30 seconds.
Un-pairing and re-pairing the mobile key to the car hasn’t changed the behavior. And I’m pretty sure I have all of the location services set correctly for the Lucid app, but feel free to check my work:
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My profile is the only one with keys assigned to it (I have a guest profile for the Bobby reset). When using the mobile key exclusively in this case, I keep the fob in a faraday pouch. I have a service appointment in a couple of weeks where I’ve asked them to specifically look into the keying issues because the fob is also inconsistent, but in different ways.