Starting to regret getting this car...

[SaaSManKS]

I hear where you’re coming from, and I don’t think anyone is suggesting owners should just “accept” real issues, especially in a six-figure vehicle. That said, I think it’s important to recognize that experiences with Lucid ownership can vary significantly and what you’re describing may well be your reality, but it doesn’t reflect mine or many other long-time owners I know.

I’ve owned Lucid’s for quite a while now and have driven them extensively; probably more than most. Across that time, the issues I’ve encountered have been minimal and have improved with each software update. That’s not to say it’s been flawless, no car is, (unless you have @Bobby ’s BMW) but it’s been far from unusable. In fact, it’s been the most rewarding vehicle I’ve ever owned.

When someone compares occasional software quirks to a phone that’s bricked daily and has to be sent out for repair, I can’t help but wonder if we’re seeing a case of bottle variation. It does happen: early builds, unusual usage patterns, or even service center inconsistencies can create a drastically different ownership experience. But those individual cases shouldn’t become the dominant narrative. I think what people dislike most is the prognostication that all of our vehicles are bad. They are not.

You’re absolutely right that feedback like yours is valuable, great companies improve because of it. Lucid takes all of our feedback seriously, and I know for a fact many of the engineers take our concerns seriously. But invalidating positive experiences or suggesting complacency when someone else hasn’t faced the same issues doesn’t move the conversation forward. It’s possible to advocate for improvement without assuming bad faith from those who’ve had a different ride.

We’re all here because we care about the product. Let’s just make room for both the good and the bad.

Completely agree, I just got frustrated when these things are being raised and it "feels like" others come in and post a comment that seems like it's invalidating or devaluing what others are experiencing.

 

[SaaSManKS]

shout out to the forum moderators for keeping this thing going and all of us in check!

 

[borski]

shout out to the forum moderators for keeping this thing going and all of us in check!

<3

I've said it before and I'll repeat it again: it is never our goal to dismiss an individual person's issue. We've all had some issue, sometime, with this car or another. It absolutely happens, and having issues isn't rare; that's the nature of a new company, new tech, new product, and EVs in general which are (compared to ICE vehicles) basically in their infancy.

But it can absolutely come off as dismissive sometimes, which is why intent does matter. Intent is nearly impossible to read over text, and I've considered putting a disclaimer in my signature that says "I solemnly swear I am up to no good, but also, I swear I'm trying to help" lol, though I don't think that would actually solve the problem.

Our goal is to see owners be happy if they are, and to help them get happy if they aren't. Sometimes, that's impossible, and that's also okay - there are absolutely some cars that break in so many ways they would infuriate me too.

But keeping the forest in view matters too, not just the trees; it is clear that the "won't go into drive" issue is infuriating, for example, and I have no idea why they haven't already released an OTA to fix that. I wish they would, and two weeks ago, lol. But the (likely) fact remains that even relative to the small numbers on this forum, it is being experienced by an even smaller number of people.

That doesn't make it any less infuriating if you're one of those people. I understand and completely respect that.

I hope that makes sense; if you have feedback, I'd love to hear it (just DM me).