- Joined
- Sep 22, 2021
- Messages
- 198
- Reaction score
- 147
- Cars
- Air GT (Red, SC, w 21)
Well, the unthinkable just happened in the first week (1,300 miles on vehicle) of my 6 week National Parks trip, we were arriving into Sun Valley ID (Ketchum) when we hit two pot holes that we did not see (due to a car immediately ahead of us at 15-20 mph) and immediately our tire lights came on indicating low pressure and a flat. At first I thought it was only 1 tire and I had the ez spare in the frunk, but no, it was 2 tires on the right side. I immediately pulled into a center turn lane and stopped, then I called Lucid Customer Care to figure out what to do next. I was able to pull into someone’s driveway to get off the road. First, let me say Lucid Customer Care was fantastic! They were in contact with me multiple times letting me know what was going to be the game plan. They first reached out to a towing company to have my car towed 18 miles away to store for overnight due to the time of day (4:00pm), second they decided to have a local tire shop in Hailey ID to do the new tire R&R, but they need to find out if they have the 21” front & back tires available, if not Lucid is willing to overnight the tires to shop today for delivery on Thursday. One other option was to dispatch a tech van from Utah or Denver, but that was going to take too long as I was only staying in Sun Valley for 5 nights and we were able to get a rental car for 4 days during repairs. So when you think you might never get a flat tire other factors can come into play. Here our some pictures: