Scheduled charging unreliable

[DeaneG]

...I now have a lucid charger and IT works every time. But…… its software is something out of the 1990s. Saying it’s basic is a complement...

It's best thought of as a dumb charger like the old Clipper Creek units - sturdy and reliable but featureless.

 

[Neurio]

I've used the Chargepoint Flex for the 2 years I've had my car and have never had a problem, as long as I don't set the Chargepoint to have any sort of schedule. The Flex is always on and I have scheduled charging set in my Air. Starts at midnight every time. No idea why I'm so lucky and/or so many others are unlucky

 

[Amster]

I've used the Chargepoint Flex for the 2 years I've had my car and have never had a problem, as long as I don't set the Chargepoint to have any sort of schedule. The Flex is always on and I have scheduled charging set in my Air. Starts at midnight every time. No idea why I'm so lucky and/or so many others are unlucky

I do the same thing, Juicebox instead of Chargepoint. But all it's smart features are off and it's no longer connected to wifi. The car sets the schedule and I've never had a problem.

 

[geosynch]

I use a GoPlug EVSE with all the smart features disabled. I've never been able to get my Air to charge per schedule (start at 12:05 am). Any clues what to look at?

 

[DeaneG]

I use a GoPlug EVSE with all the smart features disabled. I've never been able to get my Air to charge per schedule (start at 12:05 am). Any clues what to look at?

Can you try your car's mobile charging cable overnight to see if scheduled charging works with it?

 

[geosynch]

Can you try your car's mobile charging cable overnight to see if scheduled charging works with it?

Thanks for your suggestion. Shortly after I posted last night, I tried something else and it worked. No idea why. I'll explain what I did different, but first some background.

I can't recall when the scheduled charging stopped working for me, but for the last four months I've been in an Airbnb in the Pasadena area (I live in the 94040 zip on the SF Peninsula). While at the Airbnb I've exclusively used the Lucid mobile connector. Since the car wasn't "home" it wasn't doing scheduled charging and I didn't really care because I wasn't paying the electrical bill at the Airbnb.

But I came home a few days ago and assumed it would start scheduled charging. It didn't, and I really care because otherwise I'm paying PG&E's $0.59/kWh during a significant part of the day. I toggled the scheduled charging on and off and on again -- nothing.

But after I posted, I decided to delete my home address and then reenter, and that's what did it.

No idea if it was because I was away for so long, or if an update while I was away somehow stomped on a setting that needed to be reset. Whatever. It works again and I'm happy.

 

[geosynch]

I use a GoPlug EVSE with all the smart features disabled. I've never been able to get my Air to charge per schedule (start at 12:05 am). Any clues what to look at?

I shouldn't have said "never." Was being dramatic out of frustration. It had worked once (see my further comment below).

 

[DeaneG]

I can't recall when the scheduled charging stopped working for me, but for the last four months I've been in an Airbnb in the Pasadena area (I live in the 94040 zip on the SF Peninsula)...
No idea if it was because I was away for so long, or if an update while I was away somehow stomped on a setting that needed to be reset. Whatever. It works again and I'm happy.

I lived in Pasadena for four years, zip code 91126 Some parts were very pleasant.

 

[ISAAC]

Spoke to soon. Charged for 10 min at midnight then shut itself off

Did you ever resolve the Juice Box and Lucid charging issues?
I have tried all combinations of scheduled Juice and or Lucid... all do not work unitil I "wake up" the Lucid app once the scheduled time has startred.

Thoughts please?

Thank you

 

[Amster]

Did you ever resolve the Juice Box and Lucid charging issues?
I have tried all combinations of scheduled Juice and or Lucid... all do not work unitil I "wake up" the Lucid app once the scheduled time has startred.

Thoughts please?

Thank you

What kinda of phone do you have? If it's Android, is the app set to stay running in the background?

 

[ISAAC]

What kinda of phone do you have? If it's Android, is the app set to stay running in the background?

iPhone

 

[pyle112]

Did you ever resolve the Juice Box and Lucid charging issues?
I have tried all combinations of scheduled Juice and or Lucid... all do not work unitil I "wake up" the Lucid app once the scheduled time has startred.

Thoughts please?

Thank you

It's hit or miss, but generally if the lucid is set to scheduling, before plugging in the charger, shut off the charger side scheduling, then plug in the car until it recognizes and indicates that charging is scheduled (the juice should say that charging is paused). Then return to the juice box app and restore scheduling. It should start charging at the scheduled time and stop charging based on the charger side control.

 

[P Daody]

new owner here, i have not gotten it to work the past two nights. in the app it said it was scheduled for 10pm, had the app open around 930 went to bed and it did not charge. only when i woke the app up in early am did it start charging. and i did not plug the charger in until 630p. annoying to say the least.

 

[DeaneG]

new owner here, i have not gotten it to work the past two nights. in the app it said it was scheduled for 10pm, had the app open around 930 went to bed and it did not charge. only when i woke the app up in early am did it start charging. and i did not plug the charger in until 630p. annoying to say the least.

Do you have charge scheduling set on the charger as well? That can cause problems.

 

[thervckus]

I actually gave up on scheduled charging.

Sometimes it wouldn't charge on schedule. Sometimes I accidentally open the app before the scheduled time and it would automatically start the charging session.

There is no rhyme or reason to it at all and nobody at Lucid can give a coherent or consistent answer or a fix.

I just plug in once a week now or as soon as I get home. I hoped to take advantage of different energy rates but that is not in the cards until this gets fixed.

It's unfortunate that we can't take advantage of this feature on such an expensive car.

Edit: I have great internet and put a mesh point next my Lucid charger installed through Qmerit.

 

[P Daody]

yep its scheduled for 10p the app confirmed it as well.

 

[DeaneG]

yep its scheduled for 10p the app confirmed it as well.

And no scheduling enabled on the charger itself?

 

[P Daody]

i'm using the lucid mobile charger

 

[mraschko]

I use the Lucid Home Charger and I periodically get into a state where scheduled charging doesn't work (actually just texted a local support person about it this morning). The workaround provided to me by Lucid that solves the issue for a while is to change the scheduled time to a time in the past (with the cable connected) so that the car starts charging. Let it charge for a minute or two then unplug the cable. Now change the time back to the desired time and plug the car back in. I'm usually good for a few days to a few weeks this way before it happens again.

 

[HC_79]

I actually gave up on scheduled charging.

Sometimes it wouldn't charge on schedule. Sometimes I accidentally open the app before the scheduled time and it would automatically start the charging session.

There is no rhyme or reason to it at all and nobody at Lucid can give a coherent or consistent answer or a fix.

I just plug in once a week now or as soon as I get home. I hoped to take advantage of different energy rates but that is not in the cards until this gets fixed.

It's unfortunate that we can't take advantage of this feature on such an expensive car.

Edit: I have great internet and put a mesh point next my Lucid charger installed through Qmerit.

I had an issue once where it didn't work as intended but put it down to a glitch \ bug. Ever since this feature rolled out i've been using it and apart from that one time i've never had an issue. Both on a JuiceBox and the Lucid charger.