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Ordering and Delivery: Lucid Air Grand Touring

PAUSED said:
I think it is safe to say that Lucid, itself, did not expect the volume of defects/repairs it has encountered. Otherwise, I am pretty sure they would not have given the guidance they have on the number of cars they expect to deliver this year. They also would have started right out of the gate performing a more thorough PDI at Casa Grande, not at Service Centers.

At some point, Lucid will need to shed the label of start-up if they really are going to use all that capacity they are building.
Click to expand...
Totally agree. I think doing PDI at service center was reactionary to a problem they didn't expect. Should they have anticipated probably.
 
mnewber1 said:

Please reply with your Confirmation Date, Exterior/Interior Color, and VIN/Delivery dates if you have them to be added to the tracker.


Delays:

OptionIn Production?
Santa Cruz interior✅
Grey exterior color✅
Silver exterior colorDelayed till June/July (via two source)
20" Aero Lite WheelsDelayed till end of year (via one source)
Home Charging StationDelayed till Q3 (via many sources)


User tracker (by color): PERFORMANCE EDITIONS DENOTED WITH (*), VOLUNTARILY MOVED BACK IN QUEUE (**)


Confirmation DateColorInteriorUserVIN AssignmentDelivery Date
January 5, 2022BlackMojave@lawtechMay 10, 2022
March 1, 2022BlackSanta Cruz@BauerApril 30, 2022July 9, 2022
March 9, 2022BlackMojave@ddruker
March 9, 2022BlackMojave@LuciPearlJuly 5, 2022
March 15, 2022BlackMojave@BockiusMay 27, 2022
March 29, 2022BlackTahoe@Whatchagot
April 19, 2022BlackSanta Cruz@Pwmac
May 3, 2022BlackTahoe@Andromeda
May 10, 2022BlackMojave@Thinjake
May 20, 2022BlackTahoe@maxwang
June 17, 2022BlackTahoe@zebulondanny


Confirmation DateColorInteriorUserVIN AssignmentDelivery Date
November 2, 2021GreyMojave@beancounterApril 20, 2022
November 2, 2021GreySanta Cruz@RussApril 21, 2022
November 2, 2021GreyTahoe@histalApril 27, 2022
November 16, 2021GreySanta Cruz@GulliverMay 5, 2022
November 16, 2021GreyMojave@CLTGTApril 28, 2022
November 16, 2021GreyMojave@Bruce Browne*May 11, 2022
November 30, 2021GreySanta Cruz@Gavin88May 10, 2022
November 30, 2021GreySanta Cruz@SandvinsdApril 26, 2022July 8, 2022
November 30, 2021GreySanta Cruz@OrangeMay 5, 2022
November 30, 2021GreyTahoe@BalinMay 13, 2022
November 30, 2021GreyTahoe@King510May 10, 2022
November 30, 2021GreyMojave@Smith1959May 13, 2022
December 1, 2021GreyMojave@JimKJune 16, 2022
December 1, 2021GreyMojave@Burydav
December 1, 2021GreyTahoe@LRSIIIJuly 1, 2022
December 1, 2021GreyTahoe@oldnick25June 15, 2022
December 1, 2021GreySanta Cruz@PFM
December 1, 2021GreySanta Cruz@gregvJune 13, 2022
January 5, 2022GreySanta Cruz@MtnSloGuy
January 5, 2022GreySanta Cruz@cplewes
January 5, 2022GreyTahoe@DevTechJuly 11, 2022
February 15, 2022GreySanta Cruz@TCGT
February 28, 2022GreyMojave@EVhou
March 1, 2022GreyTahoe@Wolfman
March 1, 2022GreyMojave@dwhumphrey
March 2, 2022GreySanta Cruz@CaptainLysol
March 2, 2022GreyMojave@Phil
March 9, 2022GreyMojave@Boomer AZ
March 9, 2022GreyMojave@steveairgt
March 23, 2022GreyTahoe@rbbarry
March 23, 2022GreyTahoe@allens
March 24, 2022GreyTahoe@Capt1derlich
March 29, 2022GreyMojave@Casadeagumar
March 29, 2022GreyMojave@crazzy
March 29, 2022GreyMojave@Minnesota Mike
March 29, 2022GreyMojave@riverstrand
April 1, 2022GreySanta Cruz@Ybor
April 9, 2022GreyMojave@yosh1993
April 11, 2022GreyTahoe@Navy06
April 13, 2022GreyTahoe@Knolly
April 13, 2022GreySanta Cruz@windscar911
April 20, 2022GreySanta Cruz@pravaasi
April 21, 2022GreyTahoe@LucidRider
April 23, 2022GreyTahoe@TonyD
April 29, 2022GreySanta Cruz@Amgz
May 8, 2022GreyTahoe@martinmeyer
May 28, 2022GreyTahoe@Bobby
June 7, 2022GreyMojave@LucidDropkick
June 13, 2022GreyTahoe@skywaterbanjo
June 13, 2022GreyTahoe@SubSailor
June 30, 2022GreyTahoe@fischman
July 5, 2022GreyMojave@sean1doc

Confirmation DateColorInteriorUserVIN AssignmentDelivery Date
December 1, 2021RedSanta Cruz@Matt TannenbaumMay 26, 2022
January 5, 2022RedSanta Cruz@MufastaApril 19, 2022
February 20, 2022RedMojave@Drdon220April 28, 2022
March 1, 2022RedMojave@DJ@SJMay 27, 2022
March 1, 2022RedMojave@hellolucidMay 3, 2022July 14, 2022
March 1, 2022RedSanta Cruz@stevelitchfieldparkJune 16, 2022
March 1, 2022RedSanta Cruz@DaveyBoyGT
March 1, 2022RedTahoe@maractwinJune 16, 2022
March 9, 2022RedTahoe@NPN
March 9, 2022RedTahoe@Dawgly
March 15, 2022RedTahoe@hamidh
March 16, 2022RedTahoe@dmm58075
March 23, 2022RedMojave@whywar
March 23, 2022RedSanta Cruz@niceguy
March 23, 2022RedTahoe@bhramabull
March 23, 2022RedTahoe@SolucidMarch 26, 2022
March 23, 2022RedTahoe@zipcube
March 23, 2022RedMojave@Nyc10069
March 26, 2022RedMojave@Akula
March 26, 2022RedTahoe@electrified
March 29, 2022RedMojave@movieguy
March 29, 2022RedTahoe@SantaRosa
April 9, 2022RedTahoe@Drendino
April 11, 2022RedTahoe@Navy06
April 12, 2022RedTahoe@sicsyman
April 19, 2022RedSanta Cruz@DJL
April 19, 2022RedMojave@Chiquita
May 10, 2022RedSanta Cruz@'Bus Driver
May 13, 2022RedTahoe@EmJayJune 15, 2022
May 17, 2022RedSanta Cruz@extesla
May 19, 2022RedTahoe@EricM
May 28, 2022RedTahoe@nightowl
May 29, 2022RedTahoe@AS10
June 7, 2022RedTahoe@PAbuilt
June 11, 2022RedMojave@Snafu
July 1, 2022RedTahoe@SM_NCarolina
RedSanta Cruz@Dkars1


Confirmation DateColorInteriorUserVIN AssignmentDelivery Date
November 2, 2021SilverTahoe@bobofat
November 16, 2021SilverSanta Cruz@FirstEV
November 16, 2021SilverSanta Cruz@OldAg
March 1, 2022SilverSanta Cruz@Ozspeed
March 1, 2022SilverSanta Cruz@petew
March 9, 2022SilverMojave@BradSholl
March 9, 2022SilverMojave@Moupiece
March 29, 2022SilverSanta Cruz@victoryroad
March 30, 2022SilverTahoe@Bel
March 31, 2022SilverTahoe@jfrancis
May 4, 2022SilverMojave@kil0ud*

Confirmation DateColorInteriorUserVIN AssignmentDelivery Date
November 30, 2021WhiteTahoe@momoMay 13, 2022
December 1, 2021WhiteTahoe@GKHoppyMarch 9, 2022
January 5, 2022WhiteMojave@jffryApril 5, 2022
February 18, 2022WhiteSanta Cruz@SunnyMay 31, 2022
March 1, 2022WhiteMojave@darwin67May 3, 2022
March 1, 2022WhiteMojave@JJ_5
March 1, 2022WhiteTahoe@jtbgJune 9, 2022
March 1, 2022WhiteTahoe@BocabobJune 9, 2022
March 8, 2022WhiteSanta Cruz@MkavourasJune 22, 2022
March 23, 2022WhiteMojave@DeaneG
March 29, 2022WhiteMojave@RasmussenJuly 5, 2022
March 31, 2022WhiteMojave@Scott in AZJuly 5, 2022
April 12, 2022WhiteTahoe@Pasquint
April 12, 2022WhiteSanta Cruz@Espan40July 5, 2022
April 12, 2022WhiteSanta Cruz@MiamiAlex
April 16, 2022WhiteSanta Cruz@Car Guy
April 21, 2022WhiteTahoe@Carllock
May 3, 2022WhiteMojave@lucidbalspadu123
May 4, 2022WhiteSanta Cruz@YouAintTheHost
May 6, 2022WhiteSanta Cruz@Zeek
May 30, 2022WhiteMojave@woblingoblin
June 2, 2022WhiteTahoe@mageshJuly 6, 2022
June 9, 2022WhiteSanta Cruz@Compy
June 13, 2022WhiteSanta Cruz@Ksa23
June 15, 2022WhiteSanta Cruz@OutofSpecDave
June 19, 2022WhiteTahoe@Luckyismydog
June 23, 2022WhiteMojavenatebeske
June 23, 2022WhiteTahoe@tigers31
June 30, 2022WhiteSanta Cruz@Lucid-PA-DE-AZ
Click to expand...

Delivered on 7/7 !!
 

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Bauer said:
Just took delivery of our GT, July 9 from Tyson’s. Several fit and finish issues, but did go over it in detail as I’m sure many on here have. All in all, many fewer issues than I know many on here have had. Very pleasantly surprised and grateful for all the checklists that have been posted. Tony was fantastic, taking as much time as we needed. A few observations and questions to see if anyone has had similar issues.

1. Auto wipers did not work. They did not illuminate at delivery, but did later still without working.
2. When tuning off defrost, it didn’t go back to the regular vent settings. It went to 1/2 defrost and 1/2 vent, but really didn’t feel anything through the vent.
3. Doesn’t show whose profile it is when you go to settings. Just an observation.

Touch wood, that’s really it for now…
Click to expand...
Could I see your list of issues observed on delivery. Thank you
 
Balin said:
Besides the exasperating delay, my main concern is that there seems to be no willingness to share with me, now or upon eventual delivery, the specific reason(s) why my vehicle has not made it out of production over 8 weeks after VIN assignment, when clearly other vehicles are making it through to delivery in less time. At this stage that answer cannot be "waiting for inspection" as the Zak letter suggested, as my car has clearly been side-railed from what ever queuing system they are using. And of course, I not only want to know what the issue(s) is(are), but exactly what steps were taken to correct them.
Click to expand...
I think you have every right to those answers. By going silent they are actually sending a strong message: “if you don’t like it, Walk”.
 
Jim2877 said:
I don't know what you expected when buying a car from a startup who started delivering cars in Oct. 2021. Obviously you thought you were buying from a legacy automaker. The most important thing is how they handle quality control issues, and so far have been very good. Lucid will get better and better as they scale up. I had a problem with tire pressure warning light, they sent a tech from Seattle to my house 300 miles away. I also showed him a piece of window trim that had a tiny spot of glue noticeable. Lucid ordered a new piece of trim and are ready to install. When I was was having car wrapped I needed a new Lucid Air emblem for back of car. Lucid ordered and sent it to me free of charge. Now the car has a brake wear light that comes on intermittently and they are picking the car up and taking it back to Seattle to diagnose and install window trim. They also asked if I need a car to drive which I said no. So far what I'll remember is how Lucid performed after the sale.
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A company that was formed 5 years ago, has raised billions In multiple financing rounds, has gone public and has a market value of $30 billion is simply not a startup.

The burden was on Lucid not to release cars that didn’t meet the quality standards they set for themselves. The burden is not on the buyer to be content with a car whose quality is less than the standard Lucid set for themselves.
 
Parachute Adams said:
A company that was formed 5 years ago, has raised billions In multiple financing rounds, has gone public and has a market value of $30 billion is simply not a startup.

The burden was on Lucid not to release cars that didn’t meet the quality standards they set for themselves. The burden is not on the buyer to be content with a car whose quality is less than the standard Lucid set for themselves.
Click to expand...
You've made 40 posts which all seem to bash Lucid. Do you even have a Lucid on order?
 
Parachute Adams said:
A company that was formed 5 years ago, has raised billions In multiple financing rounds, has gone public and has a market value of $30 billion is simply not a startup.

The burden was on Lucid not to release cars that didn’t meet the quality standards they set for themselves. The burden is not on the buyer to be content with a car whose quality is less than the standard Lucid set for themselves.
Click to expand...
there is no such thing as bug free software. if they were to wait to fix all the bugs, they wouldn't be releasing anything. also, there's no way to test the millions of combinations a real user might put the car through.
 
hellolucid said:
there is no such thing as bug free software. if they were to wait to fix all the bugs, they wouldn't be releasing anything. also, there's no way to test the millions of combinations a real user might put the car through.
Click to expand...
Totally agree;, but this goes to the definition of the “quality standard they set for themselves”. It certain wasn’t, nor should have been, perfection. but I don’t think Peter himself would say they haven’t woefully undershot their own mark.

There is a lot of dissatisfaction expressed here by people whose 150k checks have been cashed…I’m not making it up—I’m commenting on it
 
Parachute Adams said:
You bet! A refundable 1g…not much of a commitment, not much of a commitment made…tell me, do you disagree with the Substance of my last post? Or do you just try to intimidate people who don’t toe the LCD party line?
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I just went thru your 40 posts and not one was a positive post about Lucid so why would you ever buy a Lucid under current conditions?
 
Parachute Adams said:
The burden was on Lucid not to release cars that didn’t meet the quality standards they set for themselves. The burden is not on the buyer to be content with a car whose quality is less than the standard Lucid set for themselves.
Click to expand...
I pretty much disagree with the tone of most of your posts BUT, those two sentences ring true for me. I've said this before - Lucid relied too much on ex-Tesla managers. It's almost like they thought they could ship out product that didn't meet their gap standards because it was acceptable at Tesla and the public pretty much accepted that would be the case when they got their Teslas and it would be fixed post delivery. When people criticized Tesla QA by saying things like "That never would have left the factory at Toyota", the same could be said with Lucid. Why Lucid didn't catch and stop shipment of cars out of tolerance is something I don't understand. Again, maybe the Tesla mindset of fixing it at the service center. Build quality is important to me - infotainment software, not so much. At current levels, I can give Lucid a pass on infotainment/ADAS...I found it hard to believe they shipped Dreams with what they had back in 2021. I hope that with the improvements/focus on QA at the factory, I can give Lucid a pass on build quality now. It gives me hope that recent deliveries haven't mentioned issues with panel/trunk alignment. Even @Sandvinsd who said his car better be perfect accepted his car's build quality.

At the same time, you do focus on the negative - which is your prerogative but keep in mind what @MPawelek wrote:
"There is actually a lot more whining on this site about minor deficiencies in the Air than any other automotive site I am on and believe me there are some really f’ed up other cars out there….."

I'm definitely not condoning dishonesty but who in their right mind would buy a car from someone that said "Our build quality is on par with Tesla but our software is years behind"? Of course, there are advantages Lucid has over Tesla but that pretty much sums up their shortcomings from before the changes to QA/PDI at the factory.
 
stevelitchfieldpark said:
I just went thru your 40 posts and not one was a positive post about Lucid so why would you ever buy a Lucid under current conditions?
Click to expand...
Second time you’ve evaded the obvious—it would be helpful for all readers for you to address my my specific points…take your time, but do answer
 
SDHacker said:
I pretty much disagree with the tone of most of your posts BUT, those two sentences ring true for me. I've said this before - Lucid relied too much on ex-Tesla managers. It's almost like they thought they could ship out product that didn't meet their gap standards because it was acceptable at Tesla and the public pretty much accepted that would be the case when they got their Teslas and it would be fixed post delivery. When people criticized Tesla QA by saying things like "That never would have left the factory at Toyota", the same could be said with Lucid. Why Lucid didn't catch and stop shipment of cars out of tolerance is something I don't understand. Again, maybe the Tesla mindset of fixing it at the service center. Build quality is important to me - infotainment software, not so much. At current levels, I can give Lucid a pass on infotainment/ADAS...I found it hard to believe they shipped Dreams with what they had back in 2021. I hope that with the improvements/focus on QA at the factory, I can give Lucid a pass on build quality now. It gives me hope that recent deliveries haven't mentioned issues with panel/trunk alignment. Even @Sandvinsd who said his car better be perfect accepted his car's build quality.

At the same time, you do focus on the negative - which is your prerogative but keep in mind what @MPawelek wrote:
"There is actually a lot more whining on this site about minor deficiencies in the Air than any other automotive site I am on and believe me there are some really f’ed up other cars out there….."

I'm definitely not condoning dishonesty but who in their right mind would buy a car from someone that said "Our build quality is on par with Tesla but our software is years behind"? Of course, there are advantages Lucid has over Tesla but that pretty much sums up their shortcomings from before the changes to QA/PDI at the factory.
Click to expand...
Thanks for a thoughtful response…I really don’t mean to make members here uncomfortable…there are a lot of people who took a leap that might turn out to be a six-fig mistake (my sort-of-informed guess is that most can afford it and move on). To me the greater narrative is whether the company can survive.

The last guy (who won’t face the substance of my post) says I’m 100% negative…how about “skeptical “? There seems universal agreement that LCD reads all of our posts (my own SA,DA whatever, confirmed). So who here is opposed to sending them a realistic message?

I understand confirmation bias—only a few brave souls here confess to making a mistake. But in order to soothe the feelings of the others, are we all supposed to pretend every Is fine when it isn’t?

JMO, but the tenor of this forum is shifting from the reinforcement loop of the early buyers to a growing number of skeptical buyers who brook no BS and will move on if LCD doesn’t face their failings and solve them.

I know this is totally not Lucid-Woke… (my pronouns are Thee, Thou, Thine)
 
Parachute Adams said:
Thanks for a thoughtful response…I really don’t mean to make members here uncomfortable…there are a lot of people who took a leap that might turn out to be a six-fig mistake (my sort-of-informed guess is that most can afford it and move on). To me the greater narrative is whether the company can survive.

The last guy (who won’t face the substance of my post) says I’m 100% negative…how about “skeptical “? There seems universal agreement that LCD reads all of our posts (my own SA,DA whatever, confirmed). So who here is opposed to sending them a realistic message?

I understand confirmation bias—only a few brave souls here confess to making a mistake. But in order to soothe the feelings of the others, are we all supposed to pretend every Is fine when it isn’t?

JMO, but the tenor of this forum is shifting from the reinforcement loop of the early buyers to a growing number of skeptical buyers who brook no BS and will move on if LCD doesn’t face their failings and solve them.

I know this is totally not Lucid-Woke… (my pronouns are Thee, Thou, Thine)
Click to expand...
You are correct that Lucid actively monitors this forum for feedback. To me this is a good thing, rather than the company believing their way is the best way with no room for improvement.

Being one of the earliest owners, who still posts VERY regularly, I've shared my fair share of criticism. You joined these forums in May, which would be 6 months after the first deliveries started taking place. It's difficult, near impossible, to go back and read everything which was posted previously, but if you have the time for it, I welcome you to see how this forum has changed over time.

You may be right that any new buyers/potential buyers SHOULD come here for feedback/help/discussion/etc, however, I do feel, aside from all the side banter, that we do a fairly good and accurate job representing our personal experiences with the car. Some people have it worse than others, but it's equally important to share that both ways, the good and the bad, the great and the downright awful.

You made a comment in a different thread about my thousands of posts, and you would be correct in that a fair number of them are fluff, but I come here to interact and have conversation with fellow owners/future owners. If I kept all my posts to the business at hand it would feel like a job to come here and that's not what this community is about IMO.

The negativity from owners experiencing issues is necessary to vent and welcome to a certain extent. Personally, I feel some of your posts are a little too doom and gloom and err on the side that all current owners may have made an expensive mistake. There's no company line here that any owners are towing to prop Lucid up. We just like our cars, some even love their cars, and this is ultimately a car forum.
 
hydbob said:
You are correct that Lucid actively monitors this forum for feedback. To me this is a good thing, rather than the company believing their way is the best way with no room for improvement.

Being one of the earliest owners, who still posts VERY regularly, I've shared my fair share of criticism. You joined these forums in May, which would be 6 months after the first deliveries started taking place. It's difficult, near impossible, to go back and read everything which was posted previously, but if you have the time for it, I welcome you to see how this forum has changed over time.

You may be right that any new buyers/potential buyers SHOULD come here for feedback/help/discussion/etc, however, I do feel, aside from all the side banter, that we do a fairly good and accurate job representing our personal experiences with the car. Some people have it worse than others, but it's equally important to share that both ways, the good and the bad, the great and the downright awful.

You made a comment in a different thread about my thousands of posts, and you would be correct in that a fair number of them are fluff, but I come here to interact and have conversation with fellow owners/future owners. If I kept all my posts to the business at hand it would feel like a job to come here and that's not what this community is about IMO.

The negativity from owners experiencing issues is necessary to vent and welcome to a certain extent. Personally, I feel some of your posts are a little too doom and gloom and err on the side that all current owners may have made an expensive mistake. There's no company line here that any owners are towing to prop Lucid up. We just like our cars, some even love their cars, and this is ultimately a car forum.
Click to expand...
Wow…and I mean it…new-found respect that you could bat that thoughtful responses out so quickly. Sure, I don’t agree with all, but that’s the point we’re here isn’t it?

These platforms take on a personal element that is at times totally irrelevant to the substance being discussed. At the same tIme that’s part of what attracts people …some are looking for friends, some looking for a fight…

I have a simple premise which is some here are giving management a pass on issues that management Itself shouldn’t…and I hope, isn’t. The easy route is to not call it out… the other route is to call it out and “ suffer the slings and arrows”…

In the end it’s just a car and not nearly a cause over which to make (even anonymous) enemies …I think I’ll move on from here to a place where skeptics aren’t bashed…Bitcoin.?😊

in the end none of this will likely influence LCD management to change course, because the advocates of change are shouted down
 
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