Order issues

[FA14]

That’s super helpful. Do you mind if I ask if you could DM me your reps contact info? My rep has no idea what to do it seems like and it hasn’t worked. Delivery is 48 hours away and they said I need to wire the money today in order to get the car — but the email has all the higher amounts. Lucid financing hasn’t answered either.

Thank you so much in advance.

My advise is to contact Lucid financial directly. They have a number or email address online when you sign into the account for any questions or concerns.

You can try calling the Tyson’s Studio in the DC area and ask for Ashley or Nick. They were my sales advisors, and helped me with fixing these discrepancies on the backend and in the online portal during lease application.
The studio number is (703) 657-1514.
Also they advised me not to wire the money and bring the down payment via cashiers check.

Lucid will give you a breakdown of the total atleast 48 hours before delivery. The final lease documents will be sent to you via email to e sign and that’s where you will see the total amount due at delivery. It clearly states the purchase price, discounts, credits, residual value, etc. and monthly payments with the amount due at delivery. Keep in mind that the amount due at delivery showing in the e sign documents will not reflect the $500 order deposit. So confirm the wire amount or cashiers check with the rep. Mine was $500 less than what was showing in the e sign lease agreement documents.

Hope this helps

 

[kzh]

My advise is to contact Lucid financial directly. They have a number or email address online when you sign into the account for any questions or concerns.

You can try calling the Tyson’s Studio in the DC area and ask for Ashley or Nick. They were my sales advisors, and helped me with fixing these discrepancies on the backend and in the online portal during lease application.
The studio number is (703) 657-1514.
Also they advised me not to wire the money and bring the down payment via cashiers check.

Lucid will give you a breakdown of the total atleast 48 hours before delivery. The final lease documents will be sent to you via email to e sign and that’s where you will see the total amount due at delivery. It clearly states the purchase price, discounts, credits, residual value, etc. and monthly payments with the amount due at delivery. Keep in mind that the amount due at delivery showing in the e sign documents will not reflect the $500 order deposit. So confirm the wire amount or cashiers check with the rep. Mine was $500 less than what was showing in the e sign lease agreement documents.

Hope this helps

Thank you so much! Finally got in contact with the team today. It was a miscalculation on their part and they explained how. They are correct - the system generated an inaccurate quote and my downpayment was inaccurate. As soon as I pressed "accept offer" it refreshed and showed the right down payment of $300 more. Basically, they didn't calculate sales tax properly because the LUCID website was double counting the $5000 inventory discount.

They unfortunately aren't doing anything about it.

 

[FA14]

Thank you so much! Finally got in contact with the team today. It was a miscalculation on their part and they explained how. They are correct - the system generated an inaccurate quote and my downpayment was inaccurate. As soon as I pressed "accept offer" it refreshed and showed the right down payment of $300 more. Basically, they didn't calculate sales tax properly because the LUCID website was double counting the $5000 inventory discount.

They unfortunately aren't doing anything about it.

Good luck with the delivery. Post some pics and your delivery experience.

 

[SSJUltra]

Hi, @farreljs. I just sent you a DM. Let me know if I may be of assistance.

Hi @mcr16 could you send me a DM when you get a chance. I'm nearing week 3 since I ordered an Air GT and to the best of my knowledge it hasn't left AZ yet.

 

[farreljs]

I received my contract for review. Section 4 (the total cost of the lease) does not include the $7500 incentive, as a result, the total cost of my lease is $7500 more than it should be. My SA assures me that I will not be responsible for that amount, but I see lo language in the contract that states this. I am hesitant to sign a legal document in which I acknowledge that I will be paying an amount that is so much more than my original agreement.

Has anyone else dealt with this in their lease agreement?

 

[micaeljames]

Hi everyone - sorry this is happening to you and I am in a similar experience. I found the perfect vehicle after a long search. I proceeded to order it for lease. After running my credit, my rep told me that because my credit score was below an 800 my monthly payments are going to be higher (went up by $13 a month) and the downpayment went up by $13 too (I guess because the first months payment). It didn't make sense because Lucid emailed me my credit score and it was well above 800. But fine - I accepted it after not hearing from Lucid Financial Services in 48 hours.

As soon as I accepted it, in front of my eyes, the screen refreshed after pressing accept and the downpayment was $300+ higher. It even said that it was the offer I accepted which it wasn't! Literally it changed in front of my eyes after pressing accept.

My rep has no idea what to do, and Lucid Financial hasn't responded to this new inquiry either. Can anyone help? My close friend is actually on the Lucid BOD but I do not want to bother them with something so trivial when it's a few hundred dollars. It's just bothering me that this has happened and no one can explain it buy here pay here $500 down.

I am just curious as to how everyone is planning on financing these luxury cars. Even with my decent-sized down payment, I will still probably be looking at an 84-month term loan. I am not of retirement age yet, but this will be the vehicle that I keep into my retirement. Never in my wildest dreams did I ever think I would spend this much money on my dream car.

 

[fisheral]

I received my contract for review. Section 4 (the total cost of the lease) does not include the $7500 incentive, as a result, the total cost of my lease is $7500 more than it should be. My SA assures me that I will not be responsible for that amount, but I see lo language in the contract that states this. I am hesitant to sign a legal document in which I acknowledge that I will be paying an amount that is so much more than my original agreement.

Has anyone else dealt with this in their lease agreement?

My contract was all wacky and failed to include the referral/on-site in the right place and was just confusing overall compared to what I expected. The numbers were also different. I declined to sign it and missed out on the July incentives because I wasn't comfortable.

 

[P Daody]

sorry to hear your financing experience is not great. my sales advisor was John Lieu and he was absolutely great. responses were quick, honest and walked me through the whole process and answered every question. see if you can switch out the SA if that is possible.

the monthly calculators is a bit wonky because what you see on the site doesn't factor in other payments that are assessed by the leasing company. but John and I walked through the final numbers and they all tied out. fwiw, i have an 18 month lease at $501 month with 2k down (which covers most of the fees), including first month's payment.

 

[hydbob]

I am just curious as to how everyone is planning on financing these luxury cars. Even with my decent-sized down payment, I will still probably be looking at an 84-month term loan. I am not of retirement age yet, but this will be the vehicle that I keep into my retirement. Never in my wildest dreams did I ever think I would spend this much money on my dream car.

I don't have an answer for you, but it is a dream car for a reason

 

[Bobby]

I am just curious as to how everyone is planning on financing these luxury cars. Even with my decent-sized down payment, I will still probably be looking at an 84-month term loan. I am not of retirement age yet, but this will be the vehicle that I keep into my retirement. Never in my wildest dreams did I ever think I would spend this much money on my dream car.

Honest answer: buy a less expensive car for now.

 

[P Daody]

i wouldn't buy an EV in this current market. The depreciation hit is massive and lease deals are once in a lifetime levels. EV technology will continue to make leaps and you will have options in 18-24 months.

Or if you want to own, buy used and name your price...you should be able to get a great deal.

 

[FA14]

I am just curious as to how everyone is planning on financing these luxury cars. Even with my decent-sized down payment, I will still probably be looking at an 84-month term loan. I am not of retirement age yet, but this will be the vehicle that I keep into my retirement. Never in my wildest dreams did I ever think I would spend this much money on my dream car.

Just lease for 18 months with no money down. It’s a great car and you’ll get a better deal at lease turn in for buy options. Lucid will have so many lease turn in vehicles that they will be ready to negotiate the residual values.

 

[Bobby]

i wouldn't buy an EV in this current market. The depreciation hit is massive and lease deals are once in a lifetime levels. EV technology will continue to make leaps and you will have options in 18-24 months.

Or if you want to own, buy used and name your price...you should be able to get a great deal.

I have no regrets. A car is not an investment (usually).

 

[borski]

I am just curious as to how everyone is planning on financing these luxury cars. Even with my decent-sized down payment, I will still probably be looking at an 84-month term loan. I am not of retirement age yet, but this will be the vehicle that I keep into my retirement. Never in my wildest dreams did I ever think I would spend this much money on my dream car.

I wouldn’t “stretch my finances” for a car unless it was really really important to me (as in, my real hobby).

A car isn’t an investment; it’s a tool/toy/consumable good just like anything else.

I spent years and years loving the hell out of my Mazdas.

 

[BobFM]

Agree with @Bobby and @borski on the advice folks shouldn't stretch to buy a car, as it's almost always a depreciating asset. There's nothing to gain in keeping up with the Joneses... (just my opinion). Have to be smart with your own personal financial situation.

With regard to financing, it's important to keep in mind that for those that took delivery 2+ years ago, it was a much different interest rate environment and some people were able to get community/regional bank financing in 2-3% range (or lower). Obviously much different these days.