Carolina Co-op Curiosity

[BradSholl]

We bought our Air Grand Touring in September of 2022. Interest rates for financing were historically low due to Covid, but starting to increase. Found a deal through Carolina Co-op for 2.99% AND they let us make payments with our Discover card, which offers 1% back, so 1.99% net. Paid in a timely fashion and no problems until this month. Our payment was rejected, all three attempts. Card is paid off every month. Plenty of credit available. Transactions before and after the loan payment went through without a hitch. Contacted the lender and they said it was Discover’s fault. Contacted Discover and they said it was Carolina’s. Back and forth multiple times. Carolina said they’d have their IT people look into it to see if anything could be done. Meanwhile, they suggested using another card but only wanted debit cards, or an ACH. I liked my method and it’s 1% bonus.

The suspicious side of me is wondering if they’re just trying to lose the CC fee they incur by using Discover Card as a form of payment. Has anyone else encountered this?

 

[bikeriderbryan]

Wow I wished I had know about this. I would have used them for all of my car loans just to use my Credit Card as payment. It does sound fishy that you can't pay with your Discover now. I would try using a different card this one time just to see what happens. That would let you know if it is Discover or Carolina Co-op issue.

Good luck

 

[Pwmac]

I've been happy with Carolina co-op. I haven't tried to pay with a cc but sound like it's worth a try.

 

[BradSholl]

Update: They emailed me late yesterday to relate that there was a glitch in their system which failed to process Discover Card. It will hopefully be fixed today.