if you listened to the Software guy yesterday on the NVDA Conference he said they are already downloading terrabytes of data from us and can anticipate what we need before we even need it . SPACEFORCE!Any company that doesn't take advantage of customers willing to help in the launch of new products is missing out on a golden opportunity to improve their products quickly and efficiently.
This is particularly true if any technology company, but especially a company that includes software as a main element in their products.
How about it creating a bigger beta test group involving your customers, Lucid? There's a good number of sophisticated technology folks here ready and willing to help.
Every opportunity to get feedback from helpful customers is critical to building to products with superior customer satisfaction.
Actually no. Why doesn't the app tell us what version is currently installed. I guess I need to check the car to be sure?Are you certain it was 1.2.18 and not 1.2.185?
I agree with you that the timing is very random. I received the 1.2.17 earlier than some others but now crickets for 1.2.18.One thing I've learned in my years of software development is never assume anything is simple. Without looking at their stack, we have no idea how complicated pushing out updates actually is for Lucid.
SHOULD it be simple? Yes. But a whole lot of things went wrong in the lead up to the launch of this car, particularly in the software realm. It's not a stretch to look at the fundamental issues with the OS and extrapolate that the update process is likely also pretty borked at the moment.
If it were easy for them to push the updates out to everyone in a day, believe me, they'd be doing it.
Just as a point of reference, my Tesla often gets updates several days to a week after a friend's Model Y who lives in the same area as me. Other times, I get it before he does. So even companies doing this for a while don't have systems that push out updates in a day. (I know, Tesla has many more cars on the road, blah blah.)
Yes my question and frustration as well if the only way to tell is to look in the Car!Actually no. Why doesn't the app tell us what version is currently installed. I guess I need to check the car to be sure?
Yeah I wish the app told you the software version too (cc @Firstto520 )Actually no. Why doesn't the app tell us what version is currently installed. I guess I need to check the car to be sure?
It was explained to me that they batch the push in small groups, so that if there are issues it only affects small groups of people.Even that is too slow. They should be able to push to every car made in a day. For one they need to go back and use the old Windows technique download a small packet to alert you and the download then starts. I get this warranty thing but it can't be that hard to send out files the size of a cute cat video in a text message.
It fixes the small back seats and cheap floor matt issues…. I kid!What does it contain. I still do not have it!
Android AutoWhat does it contain. I still do not have it!
Just checked and indeed it is 1.2.185.Are you certain it was 1.2.18 and not 1.2.185?
Would be nice but even they can’t fix those. Cheap Floor Mats and Cramped rear seat it is for now . For a moment I thought you were also calling me “kid”. . Keep up that sense of humor.It fixes the small back seats and cheap floor matt issues…. I kid!
Android Auto
Instant wakeup
Switch from Tom Tom to Google Maps
12V remediation issues
Knows where you are going ... even you may not know
Self Driving Level 9
...
....
Apple Carplay
Android Auto
... Sorry I was just being funny. None, what I wrote, is there, but I wish....Thanks! appreciate the answer.
Any fix for 12V and Instant wake-up is great.
Seriously it has Apple Car Play?
What in the world is Self Driving Level 9 is it 9 0f 10 or 9 of 99
Ha Ha more than one comic at a time is such a rare treat. Thanks!... Sorry I was just being funny. None, what I wrote, is there, but I wish....
BTW
Understanding the Various Levels of Autonomy in Vehicles
Levels of autonomy in vehicles explained from 0 to 5 | Car News | Auto123
There are various levels of autonomy defining today’s vehicles and tomorrow’s. Learn about them right here!www.auto123.com
But in all seriousness, this update is a precursor to the next big update, whenever that may be. Nothing significant.
Cheers
So, notifications to update are released as slowly or as quickly as owners download the software.
I thought Lucid was simply staggering OTA notifications; however, it seems like the timing of notifications and updates is based on how quickly people are downloading the update. Here's a conversation I had with Customer Service. Lucid's responses are in bold.
One question I had was, how long does it take Lucid to push out all of the updates/notifications?
A few weeks ago I was several updates behind, despite my About menu saying that the car was up to date. So, I was wondering, would a week be a reasonable amount of time to wait after an update is released to contact customer service if I don’t receive a notification?
I think you have a great question, unfortunately, I don’t have an answer because updates change in size and installation time. ...About the only thing I can share is the amount of updates sent at a time. This number varies to 75 to 140 deployments at a time. The variation is based on cars responding to the connection.
I think I understand. So, notifications to update are released as slowly or as quickly as owners download the software. You’ll never have a situation where 200 people are trying to download an update at the same time. Is this correct?
This is correct.