This is an easy one for me. I have a 3.5 mos old Air where the Lucid Assistant has never worked correctly for more than two days. When it fails, neither the "Hey Lucid" command, nor the short press on the mic button will initialize the assistant. Often times, Apple CarPlay fails, as well, and a long press on the mic button won't initialize Siri even though the CarPlay interface acknowledges the mic button press with a blue outline on the screen. I've also had all audio functions crash, and Apple CarPlay crash. Sometimes, an Air Logo reset will restore functionality, but sometimes not. The same is true with a hard reset.Unusual buggy failures, warnings and faults aside, what do you think is the most pervasive day-to-day software frustration experienced by Lucid Air owners? I think it is the mobile app's inability to efficiently auto open the doors. Before anyone goes nuts, I know there are work-arounds such as carrying the fob and pushing in the door handles, but I want the ease and elegance of just using my phone. If only auto open worked as beautifully when you approach the car as auto close does when you walk away. It's not the end of the world. It never leaves me stranded. It just is the one thing that frustrates me daily, embarrasses me occasionally, and seems to be something that one really competent software engineer should be able to fix in a fairly short time. That's my number one. For me, waiting interminably for Android Auto pales in significance. Maybe I'm alone in this opinion. What tops your list?
Functionally, when these capabilities fail, making/receiving phone calls needs to be done hands-on the phone (illegal in CA), nav addresses must be manually entered, etc... It's a safety issue and these are core capabilities of most cars -- even those costing tens of thousands of dollars less. My wife's 5 year old Hyundai Palisade has these functions and they've worked flawlessly since she got the car. My previous Tesla worked flawlessly, as well with these types of functions (except CarPlay which it didn't have).
I had a mobile tech come out on a call and he observed the issue, but couldn't find anything in the error logs. He suggested a Service Center visit. After 9 days in the shop, they told me that they couldn't find anything wrong and that everything was working perfectly. They suggested that I take videos of any future failures, which is ridiculous since their tech observed them and I'm not about to try and take photos or videos while driving. The "everything is perfect" lasted about 15 min with the Lucid Assistant and Apple CarPlay crashing on my way home.
I'm extremely frustrated and have escalated this to more senior levels at Lucid headquarters.