Gravity Delivery Discussion

[Bunnylebowski]

I streamed through Tidal just fine. Sounds great.

Can’t speak to Spotify as I don’t have it.

The only trouble we had when setting up was Homelink and Bluetooth on my phone specifically, but a reboot of my phone fixed that and then it was no issue moving forward.

Annie’s worked without issue the first time, so I blame that on my phone.

You streamed through Tidal using the native Lucid Tidal app, or via Bluetooth on your phone?

 

[borski]

You streamed through Tidal using the native Lucid Tidal app, or via Bluetooth on your phone?

Native lucid tidal app

 

[hmp10]

I streamed through Tidal just fine. Sounds great.

Can’t speak to Spotify as I don’t have it.

The only trouble we had when setting up was Homelink and Bluetooth on my phone specifically, but a reboot of my phone fixed that and then it was no issue moving forward.

Annie’s worked without issue the first time, so I blame that on my phone.

Honestly, I'm beginning to wonder if some of our experience yesterday doesn't come down to an under-informed delivery advisor. And that seems to be the case in other delivery centers as well, such as the advisor who said Homelink was missing both hardware and software when, apparently, it isn't.

However, whether the vehicle's software itself or poorly-prepared delivery advisors, it's still on Lucid to make the delivery experience better.

I really don't want to get too deep into trashing yesterday's experience, though, as so much went smoothly. Everyone was friendly, all the paperwork was in order, a permanent plate was on the car, all the promised accessories were there, and they had limited the charge to 80% as I had requested (although they usually deliver at 100% charge). Most importantly, they arranged the transport of the Gravity from Miami to our PPF installer in Naples at no charge to us. Also, the staff jumped right on impromptu requests like helping us install the canopy sunshades and installing the aero inserts on the wheels. Finally, they took our Air in on short notice to deal with the jammed frunk lid -- something that had happened only two days before -- and did their best to do the repair while we were there. When they couldn't, they put us in a Grand Touring loaner and will bring our Air over to Naples today or tomorrow.

I guess all we can do now is wait to get the Gravity to our house and see how far we can get on our own in setting up profiles, linking streaming services, programming Homelink, loading regional nav maps, etc. And if we need help, we'll just call on our ever-helpful local mobile tech.

On another note, though, I'm disappointed that Lucid apparently stayed with AT&T as their cellular carrier. Our personal cell phones are on Verizon and T-Mobile, and we retain connectivity in many places where our Air loses the signal. At almost every major traffic intersection in Naples, the satellite maps revert to line drawings, and music streaming stops once the buffer empties, apparently due to bandwidth overload at those points. We have to drive over two miles away from our house before our Air starts to pick up a cellular signal strong enough for "Hey, Lucid" to make music selections. We have learned to pick the music we want to listen to while still in the garage with a WiFi signal and wait for the buffer to load enough to keep the music going until we can pick up an AT&T signal on the road. Our Tesla, which was on a different carrier, had none of these connectivity problems.

I was shocked yesterday to be sitting in a Gravity out on the street at the delivery center in downtown Miami with the car showing no cellular signal bars while both our phones had strong signals.

 

[Bunnylebowski]

Honestly, I'm beginning to wonder if some of our experience yesterday doesn't come down to an under-informed delivery advisor. And that seems to be the case in other delivery centers as well, such as the advisor who said Homelink was missing both hardware and software when, apparently, it isn't.

However, whether the vehicle's software itself or poorly-prepared delivery advisors, it's still on Lucid to make the delivery experience better.

I really don't want to get too deep into trashing yesterday's experience, though, as so much went smoothly. Everyone was friendly, all the paperwork was in order, a permanent plate was on the car, all the promised accessories were there, and they had limited the charge to 80% as I had requested (although they usually deliver at 100% charge). Most importantly, they arranged the transport of the Gravity from Miami to our PPF installer in Naples at no charge to us. Also, the staff jumped right on impromptu requests like helping us install the canopy sunshades and installing the aero inserts on the wheels. Finally, they took our Air in on short notice to deal with the jammed frunk lid -- something that had happened only two days before -- and did their best to do the repair while we were there. When they couldn't, they put us in a Grand Touring loaner and will bring our Air over to Naples today or tomorrow.

I guess all we can do now is wait to get the Gravity to our house and see how far we can get on our own in setting up profiles, linking streaming services, programming Homelink, loading regional nav maps, etc. And if we need help, we'll just call on our ever-helpful local mobile tech.

On another note, though, I'm disappointed that Lucid apparently stayed with AT&T as their cellular carrier. Our personal cell phones are on Verizon and T-Mobile, and we retain connectivity in many places where our Air loses the signal. At almost every major traffic intersection in Naples, the satellite maps revert to line drawings, and music streaming stops once the buffer empties, apparently due to bandwidth overload at those points. We have to drive over two miles away from our house before our Air starts to pick up a cellular signal strong enough for "Hey, Lucid" to make music selections. We have learned to pick the music we want to listen to while still in the garage with a WiFi signal and wait for the buffer to load enough to keep the music going until we can pick up an AT&T signal on the road. Our Tesla, which was on a different carrier, had none of these connectivity problems.

I was shocked yesterday to be sitting in a Gravity out on the street at the delivery center in downtown Miami with the car showing no cellular signal bars while both our phones had strong signals.

I’m wonder if those who are having DD pro issues contrary to what @HC_79 and @borski are experiencing is due to connectivity problems, like the car doesn’t know you’re on an approved road because it hasn’t downloaded the offline map cuz of poor connectivity?

 

[HC_79]

I’m wonder if those who are having DD pro issues contrary to what @HC_79 and @borski are experiencing is due to connectivity problems, like the car doesn’t know you’re on an approved road because it hasn’t downloaded the offline map cuz of poor connectivity?

I think the issue is that when you take delivery the DD button on the steering wheel is set to Adaptive Cruise Control only and if you're not familiar you're not going to know a long press will activate Drive Assist. So yes, if someone hit the button thinking lane keep etc. was going to start instantly then can understand why they veered off course because it wasn't in the right mode.

I've set my button to go straight to Drive Assist now and works like a charm every time. This is the issue I had with the DD Comment on that Reddit post in particular, it's not that it didn't work, it wasn't in the right mode but instead of RTFM they went online and just said "doesn't work" which btw, Torque News picked up that post and ran a story on it.

 

[Bunnylebowski]

I think the issue is that when you take delivery the DD button on the steering wheel is set to Adaptive Cruise Control only and if you're not familiar you're not going to know a long press will activate Drive Assist. So yes, if someone hit the button thinking lane keep etc. was going to start instantly then can understand why they veered off course because it wasn't in the right mode.

I've set my button to go straight to Drive Assist now and works like a charm every time. This is the issue I had with the DD Comment on that Reddit post in particular, it's not that it didn't work, it wasn't in the right mode but instead of RTFM they went online and just said "doesn't work" which btw, Torque News picked up that post and ran a story on it.

View attachment 30275

Thanks, I shared your photo on the Reddit hysteria thread without naming you, just as an example of how Drive Assist can in fact be activated.

 

[hydbob]

Thanks, I shared your photo on the Reddit hysteria thread without naming you, just as an example of how Drive Assist can in fact be activated.

That thread is everything wrong with people and social media

 

[HC_79]

That thread is everything wrong with people and social media

Yep. I had the LHCS installed yesterday and couldn't figure out how to get it to connect to WiFi. I probably should've just gone to Reddit ranting that it's crap, it doesn't work, can't even connect to WiFi, buyer beware but no, I did what any person should do and RTFM. By doing so what did I discover? Instructions on how to actually connect to the box and configure it . Go figure!

 

[msaunders9430]

Yep. I had the LHCS installed yesterday and couldn't figure out how to get it to connect to WiFi. I probably should've just gone to Reddit ranting that it's crap, it doesn't work, can't even connect to WiFi, buyer beware but no, I did what any person should do and RTFM. By doing so what did I discover? Instructions on how to actually connect to the box and configure it . Go figure!

I'm curious why you decided to buy the LHCS.
I recall in a few posts that you recommended buying a Tesla charger.
I'm sure it's not for the V2H capability.
LCHS w/NACS connector convinced you?

 

[HC_79]

I'm curious why you decided to buy the LHCS.
I recall in a few posts that you recommended buying a Tesla charger.
I'm sure it's not for the V2H capability.
LCHS w/NACS connector convinced you?

View attachment 30292

It is actually for the V2H capability. The Tesla suggestion was more for those in the transition from CCS to NACS as if they needed to drop some coin on a new charger right now it made no sense to buy a CCS one only to have to use an adaptor or switch it out to a NACS one in the months ahead.

As I no longer have a CCS vehicle I just opted for the NACS LHCS. For now, it's just operating on a 60 amp breaker. Seems there's going to be a tonne of issues getting a 100 amp breaker in let alone all the other costs needed on top when the V2H is actually available. The electrician seems to think the city doesn't allow sub panels to be installed and the power company you need to really justify the necessary increase in amperage for them to approve it to upgrade the panel. Not sure how true this is but his words "good luck with that". Time will tell I guess but won't be looking at it until the V2H stuff is all available.

 

[Xminus6]

I wonder if it's easier to install V2H if it's charging Powerwalls rather than trying to manage the changing load of a house?

 

[DrZorro]

Talked to my local service guy today. One thing we discussed was Homelink. He told me an updated checklist went out for PDI the day after I picked up my car that has them install the Homelink module...that would likely explain why some of the most recent deliveries actually have the module installed whereas mine did not. He's going to try to locate one before my appointment next week--though I'm not sure how much luck he had trying to find one.

 

[Disco Marathon]

This is false. DreamDrive works the same as on the Air


My Homelink was addressed today and is now working

View attachment 30262


Being an early Air owner in the 1.0 days also, UX3.0 is leaps and bounds ahead of the Air’s early days. I seriously wouldn’t be too worried. Yes, it’s got some quirks but nothing that is screaming “what on earth have I done jumping in so early again”

Finally, congrats on getting the car!

Does toggling the Auto Fold Mirrors option have any effect on whether the mirrors automatically open when you approach / unlock the vehicle?

 

[Batteryman]

I agree with you here as while probably not the original intent the OP had, the end result was one dickhole who doesn’t own a Lucid posting repeatedly how much Lucid sucks and this is unacceptable and Tesla and Rivian software is better and how he sat in a Gravity in a studio and it had a camera error therefore it’s a shocking disaster the state the car is in. It’s amazing how many people there are out there who will jump at the first opportunity to shit all over someone else’s happiness, and people need to realize that just because there’s a glitch or issue they might have, going online complaining about it is many times not the solution or even remotely productive.

I own a Lucid……yes, still standby the notion that software issues are unacceptable at this stage of the game, if you want to increase sales exponentially….

 

[HC_79]

I own a Lucid……yes, still standby the notion that software issues are unacceptable at this stage of the game, if you want to increase sales exponentially….

Do you hold the others with decades of building cars to the same accountability? This is the new reality and not Lucid specific….. I’m sure I could dig up plenty more with each model I type in.

Q6 software issues

BMW issues

Mercedes Issues

 

[dbsb3233]

Do you hold the others with decades of building cars to the same accountability? This is the new reality and not Lucid specific….. I’m sure I could dig up plenty more with each model I type in.

Q6 software issues

View attachment 30321
View attachment 30322

BMW issues

View attachment 30323

Mercedes Issues

View attachment 30324

I have a Gravity on order. For our other car we just purchased a Porsche Macan Electric a few weeks ago. The software is a mess. Things work half the time, half not. I thought our Ford Mustang Mach-E that we've had for 4 years had early software quirks but it's great comparably.

I know these new EV models are computers on wheels, but damn, they really need to improve their software game.

 

[Ron_Burgundy]

Flag. We are way off topic. Can we move on from the long attacks - either way - whether it’s homelink or software? Try to just be more curious and supportive and write less…more info on deliveries please

 

[sri]

I own a Lucid……yes, still standby the notion that software issues are unacceptable at this stage of the game, if you want to increase sales exponentially….

I understand your point. I think the part of problem now a days is too much software compared to hardware in the past. No one is doing it right except Tesla who paid more attention to software than hardware.
I think Lucid also need to spend little more than what they are spending now and they may be already doing that and may take more time. But i think most of the stuff that Lucid delivered are right way compared to others. As long as Lucid does things right way we are good and in this process we will face hiccups and hope Lucid survive this phase.

 

[HC_79]

I understand your point. I think the part of problem now a days is too much software compared to hardware in the past. No one is doing it right except Tesla who paid more attention to software than hardware.
I think Lucid also need to spend little more than what they are spending now and they may be already doing that and may take more time. But i think most of the stuff that Lucid delivered are right way compared to others. As long as Lucid does things right way we are good and in this process we will face hiccups and hope Lucid survive this phase.

Don’t forget, Tesla had teething issues to and still does to some extent. Everyone seems to forget they’ve been at it for 15 years where Lucid is still the very new kid on the block.

 

[DrLucid]

I understand your point. I think the part of problem now a days is too much software compared to hardware in the past. No one is doing it right except Tesla who paid more attention to software than hardware.
I think Lucid also need to spend little more than what they are spending now and they may be already doing that and may take more time. But i think most of the stuff that Lucid delivered are right way compared to others. As long as Lucid does things right way we are good and in this process we will face hiccups and hope Lucid survive this phase.

Looking at Lucid’s OTA history, I really think they’re on the right track and things are only going to get better. The car itself is already solid—now it’s just the software that needs to catch up to complete the package.

Back in the day, what mattered most was handling, reliability, and maybe the sound system. Now it feels like it’s all about software, even though a lot of the features people ask for aren’t used that often. It’s become more of a want than a real need.

Tesla’s definitely ahead on the software side, but when it comes to driving feel, design, and interior quality (besides the Model S), Lucid is way ahead in my opinion.