Gravity Delivery Discussion

[Bunnylebowski]

We took delivery of our GGT today in Seattle. I was told it's the first in all of Washington, Idaho, Montana and Oregon as well. Loving it so far!

Ha do you live in Magnolia? That looks like my friends house they sold a few months back and moved to New Mexico.

 

[Bunnylebowski]

I streamed through Tidal just fine. Sounds great.

Can’t speak to Spotify as I don’t have it.

The only trouble we had when setting up was Homelink and Bluetooth on my phone specifically, but a reboot of my phone fixed that and then it was no issue moving forward.

Annie’s worked without issue the first time, so I blame that on my phone.

You streamed through Tidal using the native Lucid Tidal app, or via Bluetooth on your phone?

 

[borski]

You streamed through Tidal using the native Lucid Tidal app, or via Bluetooth on your phone?

Native lucid tidal app

 

[hmp10]

I streamed through Tidal just fine. Sounds great.

Can’t speak to Spotify as I don’t have it.

The only trouble we had when setting up was Homelink and Bluetooth on my phone specifically, but a reboot of my phone fixed that and then it was no issue moving forward.

Annie’s worked without issue the first time, so I blame that on my phone.

Honestly, I'm beginning to wonder if some of our experience yesterday doesn't come down to an under-informed delivery advisor. And that seems to be the case in other delivery centers as well, such as the advisor who said Homelink was missing both hardware and software when, apparently, it isn't.

However, whether the vehicle's software itself or poorly-prepared delivery advisors, it's still on Lucid to make the delivery experience better.

I really don't want to get too deep into trashing yesterday's experience, though, as so much went smoothly. Everyone was friendly, all the paperwork was in order, a permanent plate was on the car, all the promised accessories were there, and they had limited the charge to 80% as I had requested (although they usually deliver at 100% charge). Most importantly, they arranged the transport of the Gravity from Miami to our PPF installer in Naples at no charge to us. Also, the staff jumped right on impromptu requests like helping us install the canopy sunshades and installing the aero inserts on the wheels. Finally, they took our Air in on short notice to deal with the jammed frunk lid -- something that had happened only two days before -- and did their best to do the repair while we were there. When they couldn't, they put us in a Grand Touring loaner and will bring our Air over to Naples today or tomorrow.

I guess all we can do now is wait to get the Gravity to our house and see how far we can get on our own in setting up profiles, linking streaming services, programming Homelink, loading regional nav maps, etc. And if we need help, we'll just call on our ever-helpful local mobile tech.

On another note, though, I'm disappointed that Lucid apparently stayed with AT&T as their cellular carrier. Our personal cell phones are on Verizon and T-Mobile, and we retain connectivity in many places where our Air loses the signal. At almost every major traffic intersection in Naples, the satellite maps revert to line drawings, and music streaming stops once the buffer empties, apparently due to bandwidth overload at those points. We have to drive over two miles away from our house before our Air starts to pick up a cellular signal strong enough for "Hey, Lucid" to make music selections. We have learned to pick the music we want to listen to while still in the garage with a WiFi signal and wait for the buffer to load enough to keep the music going until we can pick up an AT&T signal on the road. Our Tesla, which was on a different carrier, had none of these connectivity problems.

I was shocked yesterday to be sitting in a Gravity out on the street at the delivery center in downtown Miami with the car showing no cellular signal bars while both our phones had strong signals.

 

[Bunnylebowski]

Honestly, I'm beginning to wonder if some of our experience yesterday doesn't come down to an under-informed delivery advisor. And that seems to be the case in other delivery centers as well, such as the advisor who said Homelink was missing both hardware and software when, apparently, it isn't.

However, whether the vehicle's software itself or poorly-prepared delivery advisors, it's still on Lucid to make the delivery experience better.

I really don't want to get too deep into trashing yesterday's experience, though, as so much went smoothly. Everyone was friendly, all the paperwork was in order, a permanent plate was on the car, all the promised accessories were there, and they had limited the charge to 80% as I had requested (although they usually deliver at 100% charge). Most importantly, they arranged the transport of the Gravity from Miami to our PPF installer in Naples at no charge to us. Also, the staff jumped right on impromptu requests like helping us install the canopy sunshades and installing the aero inserts on the wheels. Finally, they took our Air in on short notice to deal with the jammed frunk lid -- something that had happened only two days before -- and did their best to do the repair while we were there. When they couldn't, they put us in a Grand Touring loaner and will bring our Air over to Naples today or tomorrow.

I guess all we can do now is wait to get the Gravity to our house and see how far we can get on our own in setting up profiles, linking streaming services, programming Homelink, loading regional nav maps, etc. And if we need help, we'll just call on our ever-helpful local mobile tech.

On another note, though, I'm disappointed that Lucid apparently stayed with AT&T as their cellular carrier. Our personal cell phones are on Verizon and T-Mobile, and we retain connectivity in many places where our Air loses the signal. At almost every major traffic intersection in Naples, the satellite maps revert to line drawings, and music streaming stops once the buffer empties, apparently due to bandwidth overload at those points. We have to drive over two miles away from our house before our Air starts to pick up a cellular signal strong enough for "Hey, Lucid" to make music selections. We have learned to pick the music we want to listen to while still in the garage with a WiFi signal and wait for the buffer to load enough to keep the music going until we can pick up an AT&T signal on the road. Our Tesla, which was on a different carrier, had none of these connectivity problems.

I was shocked yesterday to be sitting in a Gravity out on the street at the delivery center in downtown Miami with the car showing no cellular signal bars while both our phones had strong signals.

I’m wonder if those who are having DD pro issues contrary to what @HC_79 and @borski are experiencing is due to connectivity problems, like the car doesn’t know you’re on an approved road because it hasn’t downloaded the offline map cuz of poor connectivity?

 

[HC_79]

I’m wonder if those who are having DD pro issues contrary to what @HC_79 and @borski are experiencing is due to connectivity problems, like the car doesn’t know you’re on an approved road because it hasn’t downloaded the offline map cuz of poor connectivity?

I think the issue is that when you take delivery the DD button on the steering wheel is set to Adaptive Cruise Control only and if you're not familiar you're not going to know a long press will activate Drive Assist. So yes, if someone hit the button thinking lane keep etc. was going to start instantly then can understand why they veered off course because it wasn't in the right mode.

I've set my button to go straight to Drive Assist now and works like a charm every time. This is the issue I had with the DD Comment on that Reddit post in particular, it's not that it didn't work, it wasn't in the right mode but instead of RTFM they went online and just said "doesn't work" which btw, Torque News picked up that post and ran a story on it.

 

[Bunnylebowski]

I think the issue is that when you take delivery the DD button on the steering wheel is set to Adaptive Cruise Control only and if you're not familiar you're not going to know a long press will activate Drive Assist. So yes, if someone hit the button thinking lane keep etc. was going to start instantly then can understand why they veered off course because it wasn't in the right mode.

I've set my button to go straight to Drive Assist now and works like a charm every time. This is the issue I had with the DD Comment on that Reddit post in particular, it's not that it didn't work, it wasn't in the right mode but instead of RTFM they went online and just said "doesn't work" which btw, Torque News picked up that post and ran a story on it.

View attachment 30275

Thanks, I shared your photo on the Reddit hysteria thread without naming you, just as an example of how Drive Assist can in fact be activated.

 

[hydbob]

Thanks, I shared your photo on the Reddit hysteria thread without naming you, just as an example of how Drive Assist can in fact be activated.

That thread is everything wrong with people and social media

 

[HC_79]

That thread is everything wrong with people and social media

Yep. I had the LHCS installed yesterday and couldn't figure out how to get it to connect to WiFi. I probably should've just gone to Reddit ranting that it's crap, it doesn't work, can't even connect to WiFi, buyer beware but no, I did what any person should do and RTFM. By doing so what did I discover? Instructions on how to actually connect to the box and configure it . Go figure!