Gravity Delivery Discussion

[NoseyReporter]

X + Mic Buttons on the steering wheel while pushing down the brake for 10 to 20 seconds

Thanks! Hope I don't have to use this but also grateful so I don't freak out of I do. First EV, it's going to be an interesting adventure.

 

[9point81]

Thanks! Hope I don't have to use this but also grateful so I don't freak out of I do. First EV, it's going to be an interesting adventure.

You are gonna love it, but some patience and knowledge of the reset procedure and the switching profiles to potentially clear up some stuff. EV life takes a little getting used to, but once you do, you will wonder how you went so long without it.

 

[msaunders9430]

X + Mic Buttons on the steering wheel while pushing down the brake for 10 to 20 seconds

So the Gravity doesn't have the logo reset like the Aiir?

I see the Factory reset in the manual; not to be used to fix software issues.

 

[HC_79]

So the Gravity doesn't have the logo reset like the Aiir?

I see the Factory reset in the manual; not to be used to fix software issues.

No it doesn’t

 

[Clyde2575]

My Gravity delivered yesterday but we didn't set up the phone key. I tried to do when I got home last night but could not figure out how. I checked the owner's manual in the car but the steps it directs me to take do not exist in my car "Settings>Profile>Keys>Digital Key" (Digital Key doesn't show up). Am I doing something wrong or is that not yet active in the Gravity?

 

[hydbob]

My Gravity delivered yesterday but we didn't set up the phone key. I tried to do when I got home last night but could not figure out how. I checked the owner's manual in the car but the steps it directs me to take do not exist in my car "Settings>Profile>Keys>Digital Key" (Digital Key doesn't show up). Am I doing something wrong or is that not yet active in the Gravity?

Not active

 

[Clyde2575]

Not active

Thank you!! I will stop trying then.

 

[hmp10]

I knew things such as the HUD might not be fully operational with the start of deliveries. But I'm surprised so many other features -- key fob, mobile key, facial recognition, Homelink (for some cars), nav system (for some cars) -- have been either missing or unreliable at delivery.

And four owners here have already reported squeaks and rattles in the second-row seats, and there are several reports of visual artifacts other than the HUD projector frame reflecting in the windshield. Eric Bach mentioned some time ago that Lucid really needed to keep an eye on warranty costs with the Gravity, but the early delivery experiences are starting to look a bit more like the early Air experiences.

I just hope Lucid is able to deal with these issues as quickly and seamlessly as they did with most of the Air issues. From that perspective, it may be a blessing (at least to the owners that have received their Gravities) that the production ramp is so slow.

 

[bryway]

So overall, while not a perfect experience, and partly bc I was expecting these bugs by reading what the other owners have gone thru, my expectations were tempered and patience high, so none of it phased me really as I knew what would likely fix the bugs, but 95% of what I’ve experienced day one has been just phenomenal. I have every confidence Lucid will continue to work thru the bugs and squeaks and I am excitedly waiting for the unreleased stuff like CarPlay, Face Identification and hands free driving for when we take our first big road trip in December. This car has got to be up for best of the year, assuming they work out the kinks and can get more of them out the door faster! Happy motoring y’all!

I know this will be boring to those of you who've been driving your own Gravity for weeks and months now, but today's the day for me!

I'm taking delivery of my Gravity DE, hereafter referred to as Velocitron (Aurora Green; Tahoe; 22/23) this afternoon, and I wanted to thank @9point81 for the paragraph above, which I snipped from his excellent first-day-of-ownership summary. It was super helpful in helping frame my own expectations. I'm VERY excited to finally be taking delivery of this car, but will strive to have the 'patience of Job' when it comes to bugginess.

 

[Clyde2575]

I know this will be boring to those of you who've been driving your own Gravity for weeks and months now, but today's the day for me!

I'm taking delivery of my Gravity DE, hereafter referred to as Velocitron (Aurora Green; Tahoe; 22/23) this afternoon, and I wanted to thank @9point81 for the paragraph above, which I snipped from his excellent first-day-of-ownership summary. It was super helpful in helping frame my own expectations. I'm VERY excited to finally be taking delivery of this car, but will strive to have the 'patience of Job' when it comes to bugginess.

CONGRATULATIONS!! It is very exciting!

I took delivery yesterday and do have the 2nd row squeak. Set up was easy and I knew what to expect going in due to this forum. I have not had any Spotify problems (yet) and the key fob, so far, has worked seamlessly. All else seems to work properly (no face recognition, no mobile key, no carplay but those aren't big issues to me at this time). I didn't notice any bugs really, just the lack of a few things that I would like (CarPlay and mobile key).

I do love it already and am sad that I have to drop off today for PPF since I will have to take a rental on a road trip this weekend.

 

[9point81]

I knew things such as the HUD might not be fully operational with the start of deliveries. But I'm surprised so many other features -- key fob, mobile key, facial recognition, Homelink (for some cars), nav system (for some cars) -- have been either missing or unreliable at delivery.

And four owners here have already reported squeaks and rattles in the second-row seats, and there are several reports of visual artifacts other than the HUD projector frame reflecting in the windshield. Eric Bach mentioned some time ago that Lucid really needed to keep an eye on warranty costs with the Gravity, but the early delivery experiences are starting to look a bit more like the early Air experiences.

I just hope Lucid is able to deal with these issues as quickly and seamlessly as they did with most of the Air issues. From that perspective, it may be a blessing (at least to the owners that have received their Gravities) that the production ramp is so slow.

I forgot to mention, my Homelink worked perfectly. It's set and is opening and closing based on location every time. So it's not, not active, as opposed to it might be not installed or set up properly. I dunno...

 

[9point81]

I know this will be boring to those of you who've been driving your own Gravity for weeks and months now, but today's the day for me!

I'm taking delivery of my Gravity DE, hereafter referred to as Velocitron (Aurora Green; Tahoe; 22/23) this afternoon, and I wanted to thank @9point81 for the paragraph above, which I snipped from his excellent first-day-of-ownership summary. It was super helpful in helping frame my own expectations. I'm VERY excited to finally be taking delivery of this car, but will strive to have the 'patience of Job' when it comes to bugginess.

Any time and congratulations!! You will love it!!!

 

[hmp10]

I forgot to mention, my Homelink worked perfectly. It's set and is opening and closing based on location every time. So it's not, not active, as opposed to it might be not installed or set up properly. I dunno...

Some have reported no problems. Others have reported that a hardware module is missing and has to be installed by a mobile tech. Others have reported their car had the module, but it had to be activated by a mobile tech.

I asked Lucid Customer Care about these reports. They said some owners are having problems and that Lucid is working with Homelink to resolve them.

 

[Kevmark58]

You are gonna love it, but some patience and knowledge of the reset procedure and the switching profiles to potentially clear up some stuff. EV life takes a little getting used to, but once you do, you will wonder how you went so long without it.

So true. Been electric since 2011 and will never go back. It's only getting better and better. The whole, almost zero maintenance, 1/3 to 1/2 the price of powering it compared to gas, and no brake jobs has me wondering why so many resist.

 

[Kevmark58]

I know this will be boring to those of you who've been driving your own Gravity for weeks and months now, but today's the day for me!

I'm taking delivery of my Gravity DE, hereafter referred to as Velocitron (Aurora Green; Tahoe; 22/23) this afternoon, and I wanted to thank @9point81 for the paragraph above, which I snipped from his excellent first-day-of-ownership summary. It was super helpful in helping frame my own expectations. I'm VERY excited to finally be taking delivery of this car, but will strive to have the 'patience of Job' when it comes to bugginess.

Not boring whatsoever. We all need to hear these experiences and especially workarounds.

 

[borski]

Some have reported no problems. Others have reported that a hardware module is missing and has to be installed by a mobile tech. Others have reported their car had the module, but it had to be activated by a mobile tech.

I asked Lucid Customer Care about these reports. They said some owners are having problems and that Lucid is working with Homelink to resolve them.

I think the point is that Homelink, once the car is aware of it, has had no issues, and even has geofencing now.

It’s just that some vehicles don’t have it “activated” yet. But that’s distinct from Homelink being buggy.

 

[hmp10]

I think the point is that Homelink, once the car is aware of it, has had no issues, and even has geofencing now.

It’s just that some vehicles don’t have it “activated” yet. But that’s distinct from Homelink being buggy.

I had called Customer Care to see if they could tell from our serial number whether ours was one of the deliveries that would require a service visit to get Homelink going. If so, I wanted to add it to the mobile service ticket that was already outstanding to reload 3.2.0 in order to sort out our navigation issue in case the mobile tech had to bring a Homelink module with him.

It was kind of a weird conversation. Our serial number told them nothing, but they said they had been told that Lucid wasn't quite clear on just what was going on with some of the Homelink difficulties, but they had been instructed meanwhile to tell callers that it was a software problem that had to be resolved with Homelink's involvement.

 

[HC_79]

I had called Customer Care to see if they could tell from our serial number whether ours was one of the deliveries that would require a service visit to get Homelink going. If so, I wanted to add it to the mobile service ticket that was already outstanding to reload 3.2.0 in order to sort out our navigation issue in case the mobile tech had to bring a Homelink module with him.

It was kind of a weird conversation. Our serial number told them nothing, but they said they had been told that Lucid wasn't quite clear on just what was going on with some of the Homelink difficulties, but they had been instructed meanwhile to tell callers that it was a software problem that had to be resolved with Homelink's involvement.

Maybe I'm getting it mixed up with someone else so correct me if I'm wrong. Didn't you say you had the option to configure HomeLink? The problem is for those seeing a QR code when trying to set up needing the software fix.

 

[Ron_Burgundy]

I believe reality is it’s not crazy Gravity are being delivered with various issues for some folks. Every EV brand like Tesla and Rivian had similar challenges. It’s an early adopter “tax” but it seems most owners are happy to have the Gravity now versus wait for total stability. I’d love to have that “issue” of having it early!

It wasn’t really an option for Lucid to delay for more stability because of the market expectations. They had to deliver and I do believe they’ll address all issues over time. Just the reality.

New delivery owners - please keep posting about delivery and experience. Super helpful for those of us yet to take delivery.

 

[hmp10]

Maybe I'm getting it mixed up with someone else so correct me if I'm wrong. Didn't you say you had the option to configure HomeLink? The problem is for those seeing a QR code when trying to set up needing the software fix.

Nope, that wasn't me. We haven't yet had the car at the house enough to try to program Homelink.

But I already have a mobile tech coming out to address the navigation system's thinking the car is in Arizona, and I didn't want to have to schedule another service visit if it turned out we did have a Homelink issue. That's why I was trying to find out if the serial number would give any indication.

I can't count the number of mobile tech visits we had in the early Air days, plus several cross-state transports to service centers. I'm hoping to keep that traffic down as much as possible with the Gravity, especially since we've got another one on the way (although it's now looking like it may be quite a while).

As others keep saying, I'm not worried that Lucid won't eventually get all this sorted. But I'd like to keep my calendar as clear of service appointments with the Gravities as I can.