Lack of information is not the problem. Most know better because no one is going to transition to an electric vehicle without doing at least a small amount of research. They do it anyways mostly because:
1. Public DC fast charging is their primary source of charging, plus..
2. They have free unlimited Electrify America charging, so why not?
3. They don't care about hogging up stations (Some will offer to give up their spot once >80%, but some won't)
4. They're leasing, loaning, or don't intend to own long term and don't care about their battery health
5. They're shopping/eating
6. (Least likely) They're on a road trip that has long gaps between chargers
"Educating" folks is actually just shaming folks, because they aren't ignorant of this information. Although sometimes effective, it may be potentially risky to enter in a possible hostile confrontation with certain drivers.
Systemically, I think more focus should be on increasing or establishing more EV chargers at all work places so that people without home charging can rely on those