Car won’t go into DRIVE !

[boxerbay]

This is 100% a bug with last update. My screen goes blank. Shows driver door open. My speakers start doing about 20 loud CLACK CLACK CLACK CLACK then screen come up with all the icons. So annoying that an update that is supposed to improve actually makes things worse. Is there a way to roll back an update?

Here is a video showing the problem.

New video · Wednesday, May 14 🎬

Tap to view!

photos.app.goo.gl

 

[AirQuality]

I have a 2023 Pure AWD and have the same problem since the update. After charging I have to do a soft reset to be able to get the car going.

Wow, sorry to hear. What are the rest of your specs (DDP, SSP, roof, wheel size)?

 

[tarator]

I have a 2023 Pure AWD and have the same problem since the update. After charging I have to do a soft reset to be able to get the car going.

Happened to me today again (2025 AT). Locking the doors from the screen fixed the problem.

 

[dingo]

Good to know. So it seems like there still aren't any 2023 Pure AWDs on this forum that have the "won't shift into drive" issue. Anecdotally maybe it's affecting 2024 models the most (AT and Pure)?

Mine is awd

 

[Bthegreek]

Here is a video showing the problem.

New video · Wednesday, May 14 🎬

Tap to view!

photos.app.goo.gl

Welcome to my Lucid nightmare! It’s a paperweight until it decides to go to DRIVE !,,

 

[petergottlieb]

I'm wondering if this goes away for a while after a soft reset? I haven't rebooted my car for a couple of months now, and initially, I didn't experience any of this with the 2.6.16 update. It would be no big deal (to me at least) if a soft reset made it go away for a while and then Lucid gets this fixed. The other thing I want to try is turning off the face recognition... has anyone done that, or is having this problem without that activated?

Well, no luck on both of these guesses - come on Lucid, patch this!

 

[borski]

Sounds like this is definitely a thing. I still haven’t experienced it, but clearly many have.

I have noticed my car seems to be booting fresh most times I get in it now, so it’s possible that’s what’s happening under the hood, and it’s not showing that on the screens?

 

[petergottlieb]

Sounds like this is definitely a thing. I still haven’t experienced it, but clearly many have.

I have noticed my car seems to be booting fresh most times I get in it now, so it’s possible that’s what’s happening under the hood, and it’s not showing that on the screens?

It looks like a hang (not sure what the technical term is) in my experience. I get in, and for a brief period of time, the animation for closing the charge port is frozen, or my door still shows open even though it’s closed - and of course I can’t put it into drive or reverse - I move the selector, but nothing happens. Then everything starts working and I can go on my way. For me it’s maybe 10-20 seconds and it happens maybe one out of three or four times I get in the car.

 

[borski]

It looks like a hang (not sure what the technical term is) in my experience. I get in, and for a brief period of time, the animation for closing the charge port is frozen, or my door still shows open even though it’s closed - and of course I can’t put it into drive or reverse - I move the selector, but nothing happens. Then everything starts working and I can go on my way. For me it’s maybe 10-20 seconds and it happens maybe one out of three or four times I get in the car.

Right; that's why I'm wondering if 'under the hood' it's actually just literally booting fresh, which could take about 10-20 seconds, instead of waking up from a sleep, and the displays are simply not updating with the fact that it's doing that.

It could certainly also be a crash or a hang of some kind, of course. Just proposing a theory.

 

[AirQuality]

Mine is awd

Interesting. And bummer. Also looks more random and widespread than at least I initially thought.

 

[AirQuality]

Right; that's why I'm wondering if 'under the hood' it's actually just literally booting fresh, which could take about 10-20 seconds, instead of waking up from a sleep, and the displays are simply not updating with the fact that it's doing that.

It could certainly also be a crash or a hang of some kind, of course. Just proposing a theory.

This is interesting. Something similar happened to me the other day where I noticed the speed limit indicator was showing as a circle (non-US), instead of the rectangle. That’s a telltale sign of a reboot/reset. Didn’t affect my drivability at all, but it was definitely the first time I had seen that circle outside of a logo reset.

 

[borski]

This is interesting. Something similar happened to me the other day where I noticed the speed limit indicator was showing as a circle (non-US), instead of the rectangle. That’s a telltale sign of a reboot/reset. Didn’t affect my drivability at all, but it was definitely the first time I had seen that circle outside of a logo reset.

Interesting!

 

[ColonelBadger]

Hey @marqie any news on a bug fix for this ?

 

[tarator]

Hey @marqie any news on a bug fix for this ?

I got an email from customer service stating:

"We have identified an issue with the 2.6.16 over-the-air update that has affected some cars as you describe.
The software team is in the midst of testing a new update that will resolve the concern."

 

[ColonelBadger]

I got an email from customer service stating:

"We have identified an issue with the 2.6.16 over-the-air update that has affected some cars as you describe.
The software team is in the midst of testing a new update that will resolve the concern."

Well that’s good news. Thanks for sharing.

 

[borski]

I have heard through the grapevine that turning off easy entry may be a workaround; I can't test it, since I don't have this problem. Can one of you who does have it happen with every time you get in the car test it?

 

[Celeras]

I have heard through the grapevine that turning off easy entry may be a workaround; I can't test it, since I don't have this problem. Can one of you who does have it happen with every time you get in the car test it?

I don't use easy entry at all, so consider that tested lol.

It still only happens for me in the morning (every single morning since this update) after the car has been plugged in, but people earlier in the thread debunked me when I suggested that as a cause.

 

[tarator]

I don't use easy entry at all, so consider that tested lol.

It still only happens for me in the morning (every single morning since this update) after the car has been plugged in, but people earlier in the thread debunked me when I suggested that as a cause.

It also happens (sometimes) if you turn the AC on remotely 10-15 minutes before you get to the car. So I would guess it has something to do with the car being awake for a while.

 

[borski]

I don't use easy entry at all, so consider that tested lol.

It still only happens for me in the morning (every single morning since this update) after the car has been plugged in, but people earlier in the thread debunked me when I suggested that as a cause.

Well then there's that.

 

[Celeras]

It also happens (sometimes) if you turn the AC on remotely 10-15 minutes before you get to the car. So I would guess it has something to do with the car being awake for a while.

Interesting, but that means you think the car being plugged in means it stays awake differently than when it's not even if it's done charging? I don't think that is true, is it?

I had the almost the exact opposite thought, see my test on page 4: https://lucidowners.com/threads/car-won’t-go-into-drive.12216/post-269002

I tested "plugged in but not idle for long" to see if the problem was related to it sleeping for too long (overnight when plugged in). I debunked that but the test would be completely misguided if the car sleeps differently when plugged in.