Car won’t go into DRIVE !

[AirQuality]

I have an utterly base model — no bells and whistles basically.

Oh for me it’s only the speedometer display that’s frozen.

Good to know. So it seems like there still aren't any 2023 Pure AWDs on this forum that have the "won't shift into drive" issue. Anecdotally maybe it's affecting 2024 models the most (AT and Pure)?

 

[Automtk]

This happened to me twice today. Once after a home charge session and the next time about 3 hours later after being parked. Both times I was quickly able to get the car into a ready state by going to the pilot screen and pressing “Openings > Lock vehicle button”

2025 Air Touring w/ no options

 

[ColonelBadger]

Yeah this just happened again for me. I pre-cooled the car via the app. Got to the car about 30 seconds later, the car actually unlocked just fine over mobile key, I get in and it starts the face recognition and is just frozen. Shifting out of part won’t work. It did go to my seat preset. Something with the speedo screen and “gear”. It was about a 30 second wait.

Hopefully they fix this soon because this is a potential safety issue if you can’t move your car.

How do you know when it’s doing face recognition?

 

[ColonelBadger]

This happened to me twice today. Once after a home charge session and the next time about 3 hours later after being parked. Both times I was quickly able to get the car into a ready state by going to the pilot screen and pressing “Openings > Lock vehicle button”

2025 Air Touring w/ no options

That’s very interesting. I will try that work around with locking the vehicle.

 

[petergottlieb]

Just chiming in that I had this very thing happen today - same deal, unplugged from charger, and then it wouldn't go into drive or reverse for about 10-20 seconds. Very odd.