- Joined
- Dec 7, 2021
- Messages
- 1,562
- Cars
- Dream Edition P 21"
- DE Number
- 337
That was your original car not the replacement, right?
2.1.3 Update
- Thread starter California'sBest
- Start date
I turned mine off on day 1. It's baffling to me - did anyone at Lucid actually try this feature out? Or check how other cars do it?
- Joined
- Feb 1, 2022
- Messages
- 170
- Cars
- Lucid, Rivian, Genesis GV
I got a text saying my software update was downloaded and ready to install.
I excitedly checked my app, and...nothing.
Went back to the text and it was for my GV-60.
I excitedly checked my app, and...nothing.
Went back to the text and it was for my GV-60.
Works great. I think it's highly dependent on how tall you are. I love the easy entry/exit.
- Joined
- Dec 17, 2021
- Messages
- 1,238
- Location
- Greenville, SC
- Cars
- Sapphire - Dream Edition
- DE Number
- 40
Lucid adding customization is great. The more things we can turn on or off the better.
How was your test drive after 2.1.3 today?
- Joined
- Nov 18, 2022
- Messages
- 353
- Cars
- Lucid Air Touring
I broke down and msgd customer care and they pushed it to me... 3 hrs ago... Still nothing yet... Dunno what's going on...
- Joined
- Sep 10, 2021
- Messages
- 1,738
- Location
- California Central Coast
- Cars
- Matte Grey Air GT
- DE Number
- 0
- Referral Code
- I79OY1W7
Stop. Contacting. Customer. Service.
You'll get it when you get it. Chill people. Seriously, CS has better things to do than push updates unnecessarily...
You'll get it when you get it. Chill people. Seriously, CS has better things to do than push updates unnecessarily...
To whom are you replying? I can't tell.
Anyone who contacted CS regarding the update.
- Joined
- Sep 10, 2021
- Messages
- 1,738
- Location
- California Central Coast
- Cars
- Matte Grey Air GT
- DE Number
- 0
- Referral Code
- I79OY1W7
Exactly. Everyone who is too impatient to wait for the update to get to them. It has been said countless times on the forum to not do that, so the fact that forum members still do shows how selfish they can be.
The typical wait time is at least a week before contacting CS. However, with this current update, it's been mentioned multiple times that they are rolling it out slowly due to its large size, so no one should contact CS for at least 2 weeks.
- Joined
- May 2, 2022
- Messages
- 5,460
- Location
- Houston, Texas
- Cars
- Lucid Air Grand Touring
- Referral Code
- F0ZQ8SWA
- I like the alternate route on map with new delta estimate.
- The lane departure feature, I didn’t find or feel anything new to me.
- I like now phone call and media music sound can be on separate volume control.
- Max A/C button is convenient, I don’t have to scroll temp/fan bar on each zone to max end.
How was your test drive today?
Very, very glad to hear you didn't get the Turtle Mode condition I did after 2.1.3. I might be an anomaly. SC ran comprehensive diagnostics and sent to CA engineering team for analysis. Waiting game for everyone now. Nature of the beast.
- Joined
- Nov 18, 2022
- Messages
- 353
- Cars
- Lucid Air Touring
Why? It took them 20 seconds to push it to me...what all emergencies did I keep their entire CS team from? It's a luxury product and I demand a higher level of service...so all I did was politely ask once and they helped ..They said that they were glad I reached out and asked to contact them again if I needed help installing it...I don't get why anyone would get weird about it... the folks you're worried about were super chill about it...maybe I'm missing something but I don't get the fuss.. I asked... I got..
- Joined
- May 2, 2022
- Messages
- 5,460
- Location
- Houston, Texas
- Cars
- Lucid Air Grand Touring
- Referral Code
- F0ZQ8SWA
Very, very glad to hear you didn't get the Turtle Mode condition I did after 2.1.3. I might be an anomaly. SC ran comprehensive diagnostics and sent to CA engineering team for analysis. Waiting game for everyone now. Nature of the beast.
I hope they can troubleshoot fast and return you soon.
- Joined
- Aug 12, 2022
- Messages
- 426
- Location
- East Bay, CA
- Cars
- GT Zenith Red/Tahoe/21"
- Referral Code
- 6DS4HACO
“I demand a higher level of service”
“I asked….I got”
Shoot, I must have missed somewhere that you’re more important than the other several thousand Lucid owners
- Joined
- Jan 23, 2022
- Messages
- 310
- Location
- Litchfield Park AZ
- Cars
- Grand Touring
- Referral Code
- HC0XPIMN
So what would you expect customer service to say "why can't you wait as we're really are busy rights now?" Come on - get real. Folks that have been on this board awhile should know better to call about getting updates pushed to them because they're anxious.
- Joined
- Mar 7, 2020
- Messages
- 4,283
- Location
- Naples, FL
- Cars
- Model S Plaid, Odyssey
- DE Number
- 154
- Referral Code
- 033M4EXG
Nope. The original car was delivered 31 December 2021. The replacement car was delivered in March 2022 and had over 5,000 miles on it when we got it a few months ago.
