Many here are new to OTA updates. The way this often works is they send out the update in batches. So some will get it sooner, some later. Yes, there is an early tester group who get updates several days before anyone else. And before them, an internal testing group that gets the much more buggy versions to test. But even on the wide release, which does seem to be happening now, the server will push these things out in batches. And those can often be random. So don’t despair if you don’t get it right away. It can take several days, depending on how careful they want to be with the rollout, before everyone “gets” the update.
The same thing is happening with many of the updated apps on your phone. It can take several hours for even a small indie app to reach everyone in the Google or Apple ecosystem. And developers of those apps, too, have the option to roll out in batches. Just in case the first group to get the update reports a massive new bug that wasn‘t caught in testing. They can pull the release and do a patch before everyone else experiences the problem.
For emergency-type updates that they want everyone to have right away, they are able to push that out all at once. But it’s more of a risk, and much more taxing on the servers, to do it that way. Better to not have thousands of people attempting to download at once.
Don’t bother calling a DA or SA to ask them to ”push” a specific update to your car. Like I said, other than the early tester lists, this is probably quite random. They aren’t going to make the server team find your car and push it out to you specifically.
If you seem to be the only one here who still doesn’t have the update two weeks from now, sure. At that point, maybe contact someone to see if the car is not connecting to the Lucid servers, or something. Until then, it’s a waiting game.
I often get Tesla updates two or three days after my neighbors, and vice versa.