Finally got WiFi working ... kind of

[Martin]

Like many others, I had trouble getting my WiFi working on my Lucid home charger (LHCS). I spent quite a few hours working on it. I have the latest firmware. I now have it working, although there's still a problem. I have to have a Ethernet connection for the WiFi connection to work. I've verified this in that I can connect to the WiFi, then pull the ethernet cable and the WiFi quits working. Then if I plug the cable back in, the WiFi starts working again.

I also set a static connection for the Ethernet. The DHCP option does not seem to work. In either option, the address is set to 192.168.1.10. My DHCP does not assign addresses lower than 192.168.1.60, so I know this is not working.

I have almost 50 devices on my WiFi. None of them have been as painful to configure as the LHCS!

Network FW version: 01.01.25
Safety FW version: 02.14.54

PS. A hand app to have when you're working on this is Advanced IP Scanner. It's free, and it'll give you info on everything on your WiFi. https://www.advanced-ip-scanner.com/

 

[Bobby]

Like many others, I had trouble getting my WiFi working on my Lucid home charger (LHCS). I spent quite a few hours working on it. I have the latest firmware. I now have it working, although there's still a problem. I have to have a Ethernet connection for the WiFi connection to work. I've verified this in that I can connect to the WiFi, then pull the ethernet cable and the WiFi quits working. Then if I plug the cable back in, the WiFi starts working again.

I also set a static connection for the Ethernet. The DHCP option does not seem to work. In either option, the address is set to 192.168.1.10. My DHCP does not assign addresses lower than 192.168.1.60, so I know this is not working.

I have almost 50 devices on my WiFi. None of them have been as painful to configure as the LHCS!

Network FW version: 01.01.25
Safety FW version: 02.14.54

PS. A hand app to have when you're working on this is Advanced IP Scanner. It's free, and it'll give you info on everything on your WiFi. https://www.advanced-ip-scanner.com/

Why bother if you have ethernet there?

 

[borski]

Why bother if you have ethernet there?

This. Ethernet on the LCHCS is 100mbit, which is far more than necessary for it. Ethernet is also more stable, as it is hardwired.

That said, the wifi definitely works without Ethernet; I’m not even sure how that would work from a technical perspective. I suspect you’re doing something wrong in the setup (which, to be clear, is not your fault; it’s a UX issue, as the setup shouldn’t be as hard as it is).

I’m happy to help sometime (we can do a call or something, after the holidays), but honestly, I’d just leave it plugged into Ethernet.

 

[nadler1ny]

I just had my lucid charger installed. I can't seem to get past step 3 which says" once your laptop is connected to the wi-fi network of the charging station, open your preferred web browser, enter the station's ip address 192.168.5.1"
I get connection refused each time. I've shut the breaker off numerous times and started the process over but i get the same error.
Since other have had this issue, any fixes other than ethernet which i don't have available?

 

[DeaneG]

Like many others, I had trouble getting my WiFi working on my Lucid home charger (LHCS). I spent quite a few hours working on it. I have the latest firmware. I now have it working, although there's still a problem. I have to have a Ethernet connection for the WiFi connection to work. I've verified this in that I can connect to the WiFi, then pull the ethernet cable and the WiFi quits working. Then if I plug the cable back in, the WiFi starts working again.

I also set a static connection for the Ethernet. The DHCP option does not seem to work. In either option, the address is set to 192.168.1.10. My DHCP does not assign addresses lower than 192.168.1.60, so I know this is not working.

I have almost 50 devices on my WiFi. None of them have been as painful to configure as the LHCS!...

The LCHCS cannot communicate by wifi on a home network that uses the (very common) 192.168.1.x subnet. It's a pretty substantial firmware bug that has been present for at least two years, and has not been fixed. The solution is to change your home network to some other subnet (e.g. 192.168.2.x), or put the LCHCS on your guest network if it uses a different subnet.

 

[DeaneG]

I just had my lucid charger installed. I can't seem to get past step 3 which says" once your laptop is connected to the wi-fi network of the charging station, open your preferred web browser, enter the station's ip address 192.168.5.1"
I get connection refused each time. I've shut the breaker off numerous times and started the process over but i get the same error.
Since other have had this issue, any fixes other than ethernet which i don't have available?

Are you certain that your laptop isn't switching back to using your home wifi network after it discovers that the LCHCS's setup wifi SSID has no internet access?
You could try completely switching off your home wifi network during this part of the setup process to see what happens.

 

[borski]

You could try completely switching off your home wifi network during this part of the setup process to see what happens.

No need; just forget the network on your laptop/phone.

 

[nadler1ny]

Thank you @DeaneG and @borski

 

[DeaneG]

I just had my lucid charger installed. I can't seem to get past step 3 which says" once your laptop is connected to the wi-fi network of the charging station, open your preferred web browser, enter the station's ip address 192.168.5.1"
I get connection refused each time. I've shut the breaker off numerous times and started the process over but i get the same error...

Did you ever get this working? @geosynch is having the same problem.

 

[geosynch]

I "forgot" my home networks on my laptop and still can't get passed step 3. My home networks use 10.0.0.x no idea what is going on, but I'm also stuck at 12A. That seems to be the biggest problem.