Yay Hardware upgrade CPU and memory

[Babyrocko1908]

Is this a "while you wait" or do you leave the car?

I have mobile service here as I type, let me ask him. Sit tight.

 

[Babyrocko1908]

So for those of us in Denver … are we going to have to drive to Arizona for this?

Getting an answer, hang tight.

 

[sri]

Getting an answer, hang tight.

I have a service center appointment scheduled and they are picking up my car in 3hrs. Hope i can get new hardware installed when it in service center.

 

[davo44]

I’ve had this for a few months now (I was the first, but paid the same price), and I’m glad the cat is finally out of the bag. This is the same CCC that is in the 2025+ vehicles and the Sapphire.

IMHO, the price is very reasonable and I highly recommend it. YMMV, of course, but my car has felt a lot snappier.

Have you noticed if the steering wheel volume controls are more responsive with the upgrade?

 

[Babyrocko1908]

UPDATE from mobile service.....

1. For now, they are only performing this upgrade at the service centers.
2. There is a new OTA that comes with the new chip and they aren't sure how long it takes. He said estimated 4 to 5 hours.
3. In an abundance of caution, should something happen with the OTA for the new chip, they prefer to perform this upgrade at the service center for now.
4. Customers can wait for their cars at the service center but keep in mind, it'll take 4 to 5 hours.

Since KOP is over 45 minutes away, I'll likely have to wait a few weeks until I can have this upgrade performed via mobile service.

Hope this information helps!

~T

 

[nyjklein]

Do recently delivered 2025 Air models already have this upgrade? Is there a way to tell from the actual in car display, whether the upgraded console is installed?
Jeff

 

[Babyrocko1908]

Do recently delivered 2025 Air models already have this upgrade? Is there a way to tell from the actual in car display, whether the upgraded console is installed?
Jeff

2025 MY and Sapphire's have the new chip. You're good to go.

 

[JGard18]

I called Natick to schedule this service and they had no idea what was going on and didn't even want to try to schedule it yet. The SA there said he would call me back

 

[E LUCID 8]

Scheduled my appointment for 8/20. The service centers are getting a lot of calls but do not have the parts yet. I hope this cures my infotainment issues.

 

[coma24]

My SA at KOP just learned about this as we all did with the emails. It sounds like the SC's weren't briefed about this. Interesting! She has 'hesitations' about this but hasn't shared what those are yet.

I'm really surprise to hear this is just a single 'chip' upgrade. Lucid made it clear, many times, that it wasn't just a matter of replacing the hardware in one module and calling it a day. They continually implied that MANY systems would need to be upgraded, and it wasn't clear how accessible those parts would be and how easy it would be to swap them out. Hearing that it's just a single 'chip' doesn't track with that previous guidance. I'm a little confused, honestly...but pleasantly surprised, assuming this brings it up to the same spec as the '25 models.

 

[JGard18]

My SA at KOP just learned about this as we all did with the emails. It sounds like the SC's weren't briefed about this. Interesting! She has 'hesitations' about this but hasn't shared what those are yet.

I'm really surprise to hear this is just a single 'chip' upgrade. Lucid made it clear, many times, that it wasn't just a matter of replacing the hardware in one module and calling it a day. They continually implied that MANY systems would need to be upgraded, and it wasn't clear how accessible those parts would be and how easy it would be to swap them out. Hearing that it's just a single 'chip' doesn't track with that previous guidance. I'm a little confused, honestly...but pleasantly surprised, assuming this brings it up to the same spec as the '25 models.

Yeah, while we with older MYs may be missing out on something like a heat pump, I'm psyched this is an option, and further affirms my decision to just buy the car before the lease runs out. I'm already going to be way over on miles, may as well just go all-in and plan on keeping this car for a while. Little updates like this help when you're used to updating cars every 2-3 years.

 

[Zothor]

Can’t help but have mixed feelings about this. Seems like a lot of what it’s improving is stuff that doesn’t work properly in the original infotainment, which seems like it should be covered by warranty since the original system doesn’t really work as sold. The branding of it all as an upgrade is obviously designed to avoid any admission that there were glaring issues with the infotainment as sold. Which is legitimately surprising given how many substantial upgrades and improvements HAVE been covered under warranty since 2022.

Meanwhile, my software issues have gotten dramatically worse (as in, the entire system takes twice as long to start when I try and get the car going, and I’ve had to reset it quite a bit more often to even get all the screens going) since the last software update. Now that we know about this, it feels likely that the latest software was designed for the upgraded hardware and wasn’t really designed for the original unit. Yes, that’s something phone manufacturers have been doing for over a decade, but to have it start happening to cars (where the software gets updated to the point that the hardware stops working properly unless you pay to upgrade it) is pretty concerning if it becomes a pattern.

I’ll reserve final judgment until we have some real world reports regarding the process and the change, but I’m curious if other people have suddenly finicky software issues that arose with 2.7 that just miraculously go away when they spend $950… it IS great to have optional upgrade paths for consumers if that’s truly all it is, but if future software updates continue to work poorly on the system as sold, that would be a problem. Because then it’s not really optional or an upgrade.

 

[SubSailor]

I waited for almost a year to get my 2022 Air Grand Touring. After paying around $150k for the car, then suffering many months of aggravation with issues but loving the car, my patience has finally reached the end. My spouse, who has a 2024 Tesla M3, is laughing at me about wanting to spend another $950 plus tax for a hardware upgrade on a car that I paid over $150k for. I told her that the car amazing and worth spending more on it. She shrugged and said, buy a Gravity then. Wow!!!

 

[coma24]

Can’t help but have mixed feelings about this. Seems like a lot of what it’s improving is stuff that doesn’t work properly in the original infotainment, which seems like it should be covered by warranty since the original system doesn’t really work as sold. The branding of it all as an upgrade is obviously designed to avoid any admission that there were glaring issues with the infotainment as sold. Which is legitimately surprising given how many substantial upgrades and improvements HAVE been covered under warranty since 2022.

Meanwhile, my software issues have gotten dramatically worse (as in, the entire system takes twice as long to start when I try and get the car going, and I’ve had to reset it quite a bit more often to even get all the screens going) since the last software update. Now that we know about this, it feels likely that the latest software was designed for the upgraded hardware and wasn’t really designed for the original unit. Yes, that’s something phone manufacturers have been doing for over a decade, but to have it start happening to cars (where the software gets updated to the point that the hardware stops working properly unless you pay to upgrade it) is pretty concerning if it becomes a pattern.

I’ll reserve final judgment until we have some real world reports regarding the process and the change, but I’m curious if other people have suddenly finicky software issues that arose with 2.7 that just miraculously go away when they spend $950… it IS great to have optional upgrade paths for consumers if that’s truly all it is, but if future software updates continue to work poorly on the system as sold, that would be a problem. Because then it’s not really optional or an upgrade.

I have to disagree with this. I have stock '22 hardware and 2.7.x software, it works fine for me and doesn't take any longer to start than prior versions, near as I can tell.

I say this not to discount the issues you're having, but I will pushback on the notion that they're pushing software updates with the knowledge that they won't work properly on the old hardware and will simply make users more and more miserable until they upgrade. I just don't see that being the case.

 

[Zothor]

I have to disagree with this. I have stock '22 hardware and 2.7.x software, it works fine for me and doesn't take any longer to start than prior versions, near as I can tell.

I say this not to discount the issues you're having, but I will pushback on the notion that they're pushing software updates with the knowledge that they won't work properly on the old hardware and will simply make users more and more miserable until they upgrade. I just don't see that being the case.

That’s good to hear. Like I said (or tried to say), I have concerns but I’m reserving judgment until we have a broader sample of information. I’ve also got a 22 AGT and it’s acting glitchy as hell since 2.7.

The delay is incredibly noticeable for me, mostly because one of the most fun elements of switching to my first EV has been the effectively instant on of the car (compared to everyone one of my former ICE vehicles). And that instant on is gone now, about 25-50% of the time. It’s inconsistent, but it’s new.

Good to hear it’s not universal; maybe service or a subsequent software update can help.

 

[Charley]

So does my Sapphire already have it ?

 

[borski]

Any benefits other than snappiness?

Nope. Generally everything is just faster and works better.

What have you noticed as the most significant differences in performance? Is it stark, or more of a subtle, "everything is just smoother" kind of deal?

Stark in things that used to lag, like moving the map around. Otherwise subtle.

I never had any complaints with the UI so really need some honest feedback if this upgrade it worth it. If there was some guarantee or more fuctions in the future that would be one thing but there is no promise of anything new only a quicker UI for $950

Nobody is forcing you or anyone else. Drive your Air over to a service studio and play with a model with the new chip and see what you think. YMMV.

Have you noticed if the steering wheel volume controls are more responsive with the upgrade?

Mine was always fine, but it’s hard to say; I always use the center wheel out of habit.

I'm really surprise to hear this is just a single 'chip' upgrade. Lucid made it clear, many times, that it wasn't just a matter of replacing the hardware in one module and calling it a day.

For what?

They continually implied that MANY systems would need to be upgraded, and it wasn't clear how accessible those parts would be and how easy it would be to swap them out.

For what?

Hearing that it's just a single 'chip' doesn't track with that previous guidance. I'm a little confused, honestly...but pleasantly surprised, assuming this brings it up to the same spec as the '25 models.

There are plenty of other upgrades; heat pump, motor improvements, new TCU, etc.

A new CCC doesn’t turn your car into a Sapphire. CCC stands for Car Communication Computer - in effect, it controls infotainment. It makes your infotainment system snappier, gives it more memory, etc.

It doesn’t replace anything else.

 

[borski]

So does my Sapphire already have it ?

Yes.

 

[Stillwater70]

I was able to schedule an appointment, but then got a call from the Atlanta Service Center that they dont haev the parts and will put me down on a waitlist and contact me once they have the parts to do the upgrade. Hope the wait is not too long...

 

[coma24]

So does my Sapphire already have it ?

did you get an email?