- Joined
- Jan 18, 2023
- Messages
- 6
- Reaction score
- 6
- Cars
- Lucid Air Grand Touring
- DE Number
- 0
I received my Air Grand Touring a few months ago and it's been nothing but problems. The roadside tech Frank has been responsive and really great, but the frequency I've needed him to fix/repair things has been ridiculous. For months I had alerts and errors flashing and the last time I had an alert they said to pull over and not drive it.
The specific issues I've had in my first 90 days since receiving my Lucid Air GT are failure to charge while on vacation, driver assist failure, camera failure, screens frozen multiple time w/ no display, trim and details not fastened to the vehicle during production, door handle failure/replacement, dream drive failure, rapid battery depletion (even when not driving), regenerative driving failure, parking brake and drive hold failure requiring me to use the brakes to stop, and now whole system battery/charging failure.
The Costa Mesa center sent a tow truck to pick it up on the side of the road and they brought me a beat up Toyota Avalon and economy rental to drive. It's now been a week and I can't get anyone from corporate or management to respond. They gave me a lemon and I'm stuck with an embarrassing car to drive to work not to mention the gas station. I've been told it may be weeks before I get my lemon back. Who wants a car that needs major hardware fixes and a complete replacement of the battery and main charging machinery out of the gate? Is anyone else having this kind of experience. I've had bad experiences in the past with Porsche and BMW, but this is by far the worst.
David
The specific issues I've had in my first 90 days since receiving my Lucid Air GT are failure to charge while on vacation, driver assist failure, camera failure, screens frozen multiple time w/ no display, trim and details not fastened to the vehicle during production, door handle failure/replacement, dream drive failure, rapid battery depletion (even when not driving), regenerative driving failure, parking brake and drive hold failure requiring me to use the brakes to stop, and now whole system battery/charging failure.
The Costa Mesa center sent a tow truck to pick it up on the side of the road and they brought me a beat up Toyota Avalon and economy rental to drive. It's now been a week and I can't get anyone from corporate or management to respond. They gave me a lemon and I'm stuck with an embarrassing car to drive to work not to mention the gas station. I've been told it may be weeks before I get my lemon back. Who wants a car that needs major hardware fixes and a complete replacement of the battery and main charging machinery out of the gate? Is anyone else having this kind of experience. I've had bad experiences in the past with Porsche and BMW, but this is by far the worst.
David