Some odds and ends

[tmilone103]

I actually just cancelled my Grand Touring for now and I will wait a few months and let them work out their issues and possibly re-order later. I really don't want to be a Beta tester for what these cars cost.

 

[hydbob]

None of the service people have been able to tell me anything about plans for a satellite view. I did ask Zak Edson about it when I met him at the Miami studio opening ages ago. He told me it was not going to be included at launch but that there had been some discussions about introducing it later. I've been unable to find out anything since.

Lucid can't be happy that the most prolific poster on the Lucid forums has had the issues with the car I've had. Plus I surmise that they recognize that my car, being fairly early in the production run, is a good opportunity to find out if there are latent issues with the computers/software that might show up on a more widespread basis down the production run if they don't get to the bottom of it now.

Lol, it's actually probably a GREAT thing for the company longevity for the worst car issues we've seen to have gone to you hmp10. Sorry you have to go through it, but if I had to choose someone to have issues, it probably would have been you since we all know you don't throw punches.

 

[MikeTz]

I think my issue is different. There is a scraping and sometimes a rattling component to the noise. It sounds as if a motor bearing might be bad or a fan blade is scraping the housing.

it must be. Mine was clearly air going through a restriction and went away the minute the front A/C was turned on.

 

[Grnr92663]

it must be. Mine was clearly air going through a restriction and went away the minute the front A/C was turned on.

When I test drove few weeks ago, the AC was making a hissy sound through the vent from time to time. None of what we did would stop it (change fan speed, turn on/off, change temp....). After the test drive we found out that one of the vent was shut - but our time was up so we couldn't test to see if it would go away.

Awaiting the next test drive (also to test a bunch of issues that Lucid claimed as fixed)

 

[hydbob]

When I test drove few weeks ago, the AC was making a hissy sound through the vent from time to time. None of what we did would stop it (change fan speed, turn on/off, change temp....). After the test drive we found out that one of the vent was shut - but our time was up so we couldn't test to see if it would go away.

Awaiting the next test drive (also to test a bunch of issues that Lucid claimed as fixed)

like internally or because the actual physical vent with the control knob was closed?

 

[SDHacker]

Not sure if this is the same issue but I had the whistling sounds in my A/C once and it was due to having the rear A/C full on and the front turned off. I suspect the rear A/C uses the same fans and in this case the fans were fully on to cool the rear and some of the air was passing through the front flaps that may have not closed completely.?

In some video, Peter shows there are two fan housings and indicates front and rear have dedicated fans for each. Supposed to be quieter and provide better air flow so the front doesn't lose flow when rear is turned on.

 

[Mountain Man]

I've been a bit frustrated with the level of issues I've had with the car, but I have absolutely no doubt about Lucid's determination to do whatever it takes to make it right.

After driving the car for a month and now having been without it for a week, I've been surprised by how much I miss it. I'm now back to driving and riding in the Model S Plaid more. It was a car I really enjoyed before the Lucid arrived. Now I find it a tad annoying (except for the Google Earth map, which I sorely miss in the Lucid).

That’s interesting because I can’t get the Google Earth map to load quickly enough in my MS for it to be remotely useful. It arrives in partial boxes, very very slowly.

 

[dawktah LucidGT]

That’s interesting because I can’t get the Google Earth map to load quickly enough in my MS for it to be remotely useful. It arrives in partial boxes, very very slowly.

That's what I was seeing during my Turo rental. LTE isn't as good one area to the next. I have a 8Gb micro SD. I am not sure why there cannot be detailed map data on a flash memory in all these cars. Seems like LTE can "patch" detail level.

 

[hmp10]

That’s interesting because I can’t get the Google Earth map to load quickly enough in my MS for it to be remotely useful. It arrives in partial boxes, very very slowly.

That used to happen in our 2015 Tesla, right up until we traded it in last August for the Plaid. Even once it was loaded, the image wiped out to white every time we got on or off an interstate exit and slowly reloaded in boxes. The Plaid doesn't have the same problem. I don't know if it had something to do with the lower processing power of the older MCU.

 

[Paladin732]

That used to happen in our 2015 Tesla, right up until we traded it in last August for the Plaid. Even once it was loaded, the image wiped out to white every time we got on or off an interstate exit and slowly reloaded in boxes. The Plaid doesn't have the same problem. I don't know if it had something to do with the lower processing power of the older MCU.

Our model s had the problem but not our model 3. I’m going to bet it has to do with how the old vs new mcu were able to process incoming data.

 

[hmp10]

I got a call from a non-technical person at the Lucid Service Center today telling me that the techs had been unable to duplicate the loud whistling/scraping/rattling noise I heard occasionally from the A/C vents. (I had expected that might be the case, as it occurred rarely.) She said the techs wanted my permission to remove the dashboard to examine the vents. I replied that I was reluctant to agree, due to the risks of rattles or squeaks afterward. She agreed and said that's why they wanted my permission.

I told her that elements of the noise (the metallic scraping and rattling) suggested a problem more likely in the blower unit than in the vents themselves and that the blower unit was located forward of the firewall and should be accessible from the frunk rather than through the dashboard. I asked why they wouldn't first check out the more-accessible blower unit before removing the dashboard. She seemed flummoxed by the question, so I asked her to have someone on the technical side call me. I haven't yet heard back.

I have asked Lucid several times about why they're not just replacing the blower unit, and each time I get talk about opening it up to look for signs of unexpected metal contact. I can't imagine that the blower unit is a hugely expensive component. I don't understand why they don't just replace it and then tear down the original unit to see if it has a defect instead of doing something as complicated and risky as removing the dashboard as the first line of attack.

My view right now is that, as the noise is infrequent and can be stopped by toggling the fan switch, I'd rather live with that than take the risk of having constant rattles or squeaks in the dashboard.

Opinions from others here who know the car?

 

[Paladin732]

I got a call from a non-technical person at the Lucid Service Center today telling me that the techs had been unable to duplicate the loud whistling/scraping/rattling noise I heard occasionally from the A/C vents. (I had expected that might be the case, as it occurred rarely.) She said the techs wanted my permission to remove the dashboard to examine the vents. I replied that I was reluctant to agree, due to the risks of rattles or squeaks afterward. She agreed and said that's why they wanted my permission.

I told her that elements of the noise (the metallic scraping and rattling) suggested a problem more likely in the blower unit than in the vents themselves and that the blower unit was located forward of the firewall and should be accessible from the frunk rather than through the dashboard. I asked why they wouldn't first check out the more-accessible blower unit before removing the dashboard. She seemed flummoxed by the question, so I asked her to have someone on the technical side call me. I haven't yet heard back.

I have asked Lucid several times about why they're not just replacing the blower unit, and each time I get talk about opening it up to look for signs of unexpected metal contact. I can't imagine that the blower unit is a hugely expensive component. I don't understand why they don't just replace it and then tear down the original unit to see if it has a defect instead of doing something as complicated and risky as removing the dashboard as the first line of attack.

My view right now is that, as the noise is infrequent and can be stopped by toggling the fan switch, I'd rather live with that than take the risk of having constant rattles or squeaks in the dashboard.

Opinions from others here who know the car?

I would be VERY reluctant to muck with the trim

 

[hydbob]

I got a call from a non-technical person at the Lucid Service Center today telling me that the techs had been unable to duplicate the loud whistling/scraping/rattling noise I heard occasionally from the A/C vents. (I had expected that might be the case, as it occurred rarely.) She said the techs wanted my permission to remove the dashboard to examine the vents. I replied that I was reluctant to agree, due to the risks of rattles or squeaks afterward. She agreed and said that's why they wanted my permission.

I told her that elements of the noise (the metallic scraping and rattling) suggested a problem more likely in the blower unit than in the vents themselves and that the blower unit was located forward of the firewall and should be accessible from the frunk rather than through the dashboard. I asked why they wouldn't first check out the more-accessible blower unit before removing the dashboard. She seemed flummoxed by the question, so I asked her to have someone on the technical side call me. I haven't yet heard back.

I have asked Lucid several times about why they're not just replacing the blower unit, and each time I get talk about opening it up to look for signs of unexpected metal contact. I can't imagine that the blower unit is a hugely expensive component. I don't understand why they don't just replace it and then tear down the original unit to see if it has a defect instead of doing something as complicated and risky as removing the dashboard as the first line of attack.

My view right now is that, as the noise is infrequent and can be stopped by toggling the fan switch, I'd rather live with that than take the risk of having constant rattles or squeaks in the dashboard.

Opinions from others here who know the car?

Honestly, I would just let them do whatever since it's under warranty and in their service bay. If they can't fix your blower and introduce more issues then that in itself is telling.

 

[hmp10]

Honestly, I would just let them do whatever since it's under warranty and in their service bay. If they can't fix your blower and introduce more issues then that in itself is telling.

I agree about their responsibility under the warranty. However, I remain confused/frustrated by their reluctance to look at the blower first. The blower can be accessed from the frunk, I think. (I say this because some months ago Lucid made a big deal in a video about a late engineering change by which they figured out of way to mount the blower in front of the firewall in order to reduce noise in the cabin.) Why start looking for the problem using the most difficult and risky means of access rather than, I assume, an easier one with less risk of introducing interior squeaks or rattles?

I have heard the sound. They haven't. It's not air whistling due to a vent vane position. It's a scraping/rattling noise coming from something rubbing together that shouldn't. Also, if it had to do with airflow, why would the sound disappear when I changed the fan speed and then returned it to its original setting without moving the vents? The airflow dynamics would remain the same.

 

[hydbob]

I agree about their responsibility under the warranty. However, I remain confused/frustrated by their reluctance to look at the blower first. The blower can be accessed from the frunk, I think. (I say this because some months ago Lucid made a big deal in a video about a late engineering change by which they figured out of way to mount the blower in front of the firewall in order to reduce noise in the cabin.) Why start looking for the problem using the most difficult and risky means of access rather than, I assume, an easier one with less risk of introducing interior squeaks or rattles?

I have heard the sound. They haven't. It's not air whistling due to a vent vane position. It's a scraping/rattling noise coming from something rubbing together that shouldn't. Also, if it had to do with airflow, why would the sound disappear when I changed the fan speed and then returned it to its original setting without moving the vents? The airflow dynamics would remain the same.

Do you have the information of the service manager? Any videos or pictures I have taken I have given directly to him/her to get to the service guys. I would start there, but since you already asked them about it, its a good start. I've personally talked to a couple of the guys from the Beverly Hills service center and their lead service guy has taken the car apart completely as part of his training shops in the area.

 

[MikeTz]

I agree about their responsibility under the warranty. However, I remain confused/frustrated by their reluctance to look at the blower first. The blower can be accessed from the frunk, I think. (I say this because some months ago Lucid made a big deal in a video about a late engineering change by which they figured out of way to mount the blower in front of the firewall in order to reduce noise in the cabin.) Why start looking for the problem using the most difficult and risky means of access rather than, I assume, an easier one with less risk of introducing interior squeaks or rattles?

I have heard the sound. They haven't. It's not air whistling due to a vent vane position. It's a scraping/rattling noise coming from something rubbing together that shouldn't. Also, if it had to do with airflow, why would the sound disappear when I changed the fan speed and then returned it to its original setting without moving the vents? The airflow dynamics would remain the same.

Next time it happens let it run. If it is something rubbing together, given the high rotational speed the fan, it should not take long for the parts rubbing to gather to wear off and stop, or the noice gets get much worse. Record the noice as it is happening. As I mentioned before I had a whistle but mine was clearly related to air flow. I can easily duplicate mine by turning off the front A/C and turning on the rear full blast.

 

[Lucken]

I agree about their responsibility under the warranty. However, I remain confused/frustrated by their reluctance to look at the blower first. The blower can be accessed from the frunk, I think. (I say this because some months ago Lucid made a big deal in a video about a late engineering change by which they figured out of way to mount the blower in front of the firewall in order to reduce noise in the cabin.) Why start looking for the problem using the most difficult and risky means of access rather than, I assume, an easier one with less risk of introducing interior squeaks or rattles?

I have heard the sound. They haven't. It's not air whistling due to a vent vane position. It's a scraping/rattling noise coming from something rubbing together that shouldn't. Also, if it had to do with airflow, why would the sound disappear when I changed the fan speed and then returned it to its original setting without moving the vents? The airflow dynamics would remain the same.

Is it at a particular fan speed or does it occur when in 'auto'? If so, you may want to manually select different fan speeds if you haven't already.

 

[Steveinarizona]

I got a call from a non-technical person at the Lucid Service Center today telling me that the techs had been unable to duplicate the loud whistling/scraping/rattling noise I heard occasionally from the A/C vents. (I had expected that might be the case, as it occurred rarely.) She said the techs wanted my permission to remove the dashboard to examine the vents. I replied that I was reluctant to agree, due to the risks of rattles or squeaks afterward. She agreed and said that's why they wanted my permission.

I told her that elements of the noise (the metallic scraping and rattling) suggested a problem more likely in the blower unit than in the vents themselves and that the blower unit was located forward of the firewall and should be accessible from the frunk rather than through the dashboard. I asked why they wouldn't first check out the more-accessible blower unit before removing the dashboard. She seemed flummoxed by the question, so I asked her to have someone on the technical side call me. I haven't yet heard back.

I have asked Lucid several times about why they're not just replacing the blower unit, and each time I get talk about opening it up to look for signs of unexpected metal contact. I can't imagine that the blower unit is a hugely expensive component. I don't understand why they don't just replace it and then tear down the original unit to see if it has a defect instead of doing something as complicated and risky as removing the dashboard as the first line of attack.

My view right now is that, as the noise is infrequent and can be stopped by toggling the fan switch, I'd rather live with that than take the risk of having constant rattles or squeaks in the dashboard.

Opinions from others here who know the car?

I don't know of any automaker who will replace an item when they can't replicate the problem.

 

[hmp10]

Record the noice as it is happening.

I did that and sent the recording to Lucid. They acknowledge the noise even though they haven't heard it themselves while in the car.

I don't know of any automaker who will replace an item when they can't replicate the problem.

Over the years I have had several parts replaced in an attempt to resolve a problem that the dealer couldn't replicate, most recently in our Honda Odyssey whose sliding rear door sometimes stopped midway but the dealer couldn't replicate.

The A/C vents have made the noise only four or five times in 1650 miles of driving so, as I told the Service Center, it is very unlikely to recur doing the relatively few miles they are driving the car. That's why I sent them a recording so that they could hear the noise.

Living in south Florida, which can get very hot and humid, I really don't want to just drive the car until the cabin ventilation system seizes up.

 

[hmp10]

Dream Edition #154 came home today after two weeks in the hospital.

While there she got a new license plate mount, new weatherstripping on the trunk, a trunk realignment, a new A/C blower unit, a new CCV module, and a facelift to give her the youthful blush of software version 1.1.7.

We've been in and out of the car about a half dozen times today and put about 70 miles on it. Thus far there have been no screen freezes and no music dropouts -- something the car could seldom manage for 10 miles without a freeze, blackout, or dropout. (God, how I love that sound system.)

They replaced the A/C blower after finding a fan mounting bolt showing unexplained signs of rust. The A/C system has been quiet so far, but the noises it was making were infrequent occurrences, so the jury will be out for a while on that one.

The facial recognition software now works, but every app has to be set up separately for each driver profile: Homelink, Alexa, Spotify, Tidal. I got them all set up under my profile, and they work. But the Tidal website kept freezing, so that remains to be done for the second driver profile. And the second driver has not yet set up Alexa in his profile, so we cannot use Alexa when he is driving the car.

The service advisor told me that Homelink was not yet geofenced, but it now seems to be on our car. The door-closing prompts come up automatically when backing out of and approaching the garage.

We now have some Dream Drive features, but they are fairly rudimentary, and there are some glitches. I was able to turn off the feature that annoyingly turns speed signs orange on the driver's screen when exceeding the speed limit, but turning the feature off in the other driver profile did not work.

I was told we had Lane Keep Assist but that you still have to keep your hand on the steering wheel, as the driver monitoring camera was not yet programmed to act as the nanny. However, I can't get Lane Keep Assist to work at all. Is there something I'm not doing or doing wrong to activate it?

With both our phones newly linked to the car, we were told not to carry the key fob, as having both with the car would confuse it. So we went out to dinner without the key fob. The phone opened the car when we were in the garage, but when leaving the restaurant we could not get either phone to open the car. Luckily, we had one of the key cards with us. Confusion or not, I'm not leaving home without the key fob again. I'd rather deal with confused driver profiles than being locked out of the car.

So -- for now, at least -- we seem to be in the same boat as most other owners: some glitchy software and some not-yet-loaded features, but a solid basic car and computer platform poised to mature with continuing software updates.

Even though I was a bit on tenterhooks waiting for a screen freeze or dropout that never came, it's hard to overstate just how good it felt to drive this car again with its rock-solid chassis, beautiful road behavior, smooth and quiet ride, airy and roomy cabin . . . and, praise Jesus!, a real steering wheel and turn signal stalks instead of that blasted Tesla yoke and goofball buttons.